Volvo Cars West County

Great experience! My sales person Tom Caulkins was very pleasant and accommodating to work with. The whole sales process was great! I was unsure about what new ve My sales person Tom Caulkins was very pleasant and accommodating to work with. The whole sales process was great! I was unsure about what new vehicle I was going to purchase and Tom was very accommodating in letting me test the vehicle 3-4 times. More

Great experience with our salesman Tom Calkins & the dealer I have purchased 3 Volvo's from Tom. I also recommended my daughter and niece who both purchased an XC90 from Tom. Tom is exceptional and the quarte I have purchased 3 Volvo's from Tom. I also recommended my daughter and niece who both purchased an XC90 from Tom. Tom is exceptional and the quarterback in getting things completed in a timely manner. Tom is very dedicated and a great salesman in negotiating the deal. I would highly recommend Tom so give him a call. More

Great sales team and management This is the second automobile that I have purchased from West County Volvo. The sales and management team in both purchases have been excellent. Fair This is the second automobile that I have purchased from West County Volvo. The sales and management team in both purchases have been excellent. Fair pricing and great service looking forward to my ownership More

Great experience once again Yesterday I traded at Suntrup West County Volvo for about the 7th or 8th time. I lost track since, for me, it isn’t a question where I will purchase m Yesterday I traded at Suntrup West County Volvo for about the 7th or 8th time. I lost track since, for me, it isn’t a question where I will purchase my next car. Nor is it a question that I will call Tom Calkins. Yes, he is busy, yes he sells a lot of Volvo autos. The basic reason, in my opinion, for his success is simple. He enjoys his clients, gets to know them and Is their advocate. If he is able to do something for you, there is no question that he will. Period. I enjoy Volvo autos and have actually had a couple, in the past, save me & my wife from severe injury or worse. Being sandwiched while sitting in traffic stinks. At least i’m Here to write about it. I would add that I have a good relationship with the Service Dept. At times they have bent over backwards to assist me. I do endeavor to not be one of those clients who yells and screams. Unless you’ve discovered levitation abilities, I doubt yelling will solve a problem or fix a car. More

Repeat Customer Have purchased several cars over the past 18 years from Suntrup West County Volvo. In all cases the buying experience has been a very positive one. H Have purchased several cars over the past 18 years from Suntrup West County Volvo. In all cases the buying experience has been a very positive one. Have used Tom Calkins each time with extremely good results. There was no games played or bait and switch tactics involved. He is an honest individual that knows his products thoroughly, sharing his knowledge easily with my wife and I. While I like Volvo products, I keep going back to Tom Calkins for this most positive buying experience. More

Best car purchases ever! Bought our 2nd and 3rd Volvos within 6 months and couldn't be happier. Tom Calkins is the best saleman (all categories/items) we've ever dealt with. H Bought our 2nd and 3rd Volvos within 6 months and couldn't be happier. Tom Calkins is the best saleman (all categories/items) we've ever dealt with. He worked to get us the very best deal, both when we had a trade-in and when we didn't. He was not at all pushy but made us want to buy a car! Not only is Tom super nice, he knows everything about every car on the lot. He has continued to help us get to know the technology these new cars come with too, proving he also has the patience of a saint! Matt in financing was very helpful, and made wrapping up the deals simple. I'd highly recommend West County Suntrup Volvo to purchase a car- particularly from Tom Calkins! More

Good folks Had my car in for service today. Everyone treated me honestly and with respect. Clearly laid out my options with no pressure. I elected to defer a rep Had my car in for service today. Everyone treated me honestly and with respect. Clearly laid out my options with no pressure. I elected to defer a repair and there was no hassle. More

Tom Calkins is the best! I recently bought my third Volvo from Tom Calkins. He's the greatest car salesperson to work with! He helped me when I was trading in my last car. It' I recently bought my third Volvo from Tom Calkins. He's the greatest car salesperson to work with! He helped me when I was trading in my last car. It's not just about selling a car for him..it's about getting you into the car that works for you. I also really like working with Joe in service. He always looks out for me. More

Tom Calkins - THE best! This is the third volvo we have purchased from Tom Calkins. He's the best car salesman I have dealt with over the past 40+ years. Honest, knowledgea This is the third volvo we have purchased from Tom Calkins. He's the best car salesman I have dealt with over the past 40+ years. Honest, knowledgeable and attention to detail are some of his qualities. Hard worker may be his best trait! You won't be disappointed if you deal with Tom. More

Excellent car buying experience! I want to rate my experience at Suntrup West County Volvo. First, I only went to this Volvo dealer for a car maintenance (wife's car) and no intent t I want to rate my experience at Suntrup West County Volvo. First, I only went to this Volvo dealer for a car maintenance (wife's car) and no intent to leave with a new car. The customer service in all areas of this dealership is excellent. Tom Calkins is a superb salesman, his knowledge, and experience in auto sales made the process very smooth from beginning to end. At any moment fell pressure or rushed, the communication was clear at all the times, and the dealership made the process easy. Tom Calkin is a salesperson who went above and beyond, understanding the needs of my wife and helping me to choose the right car at the right price. This is our third Volvo, and this kind of customer service is one of the details that make us loyal to the brand. More