Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volvo Cars West County
Manchester, MO
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 536 reviews
April 05, 2018
The place to go for your new Volvo!!! We have gotten 14 cars from this dealership over the past 28 years!!! The service and attention by Tom Calkins to detail is beyond extraordinary!!! We have gotten 14 cars from this dealership over the past 28 years!!! The service and attention by Tom Calkins to detail is beyond extraordinary!!! More
by Pamela Schneider
Employees Worked With
Matt Iglehart, Tom Calkins
April 02, 2018
Professional, knowledgeable staff Staff at West County Volvo were all friendly, professional and knowledgeable Especially Jim Portner who worked with me to make sure that I was comfor Staff at West County Volvo were all friendly, professional and knowledgeable Especially Jim Portner who worked with me to make sure that I was comfortable with the sale. Got the vehicle I wanted for a good price. More
by Jan N
Employees Worked With
Jim Portner
April 01, 2018
Jim Portner Professional Scammer Scammer, liar and con artist! He likes to post used vehicles photos with nicer and newer vehicles to lure you in only to show up realizing it is a ba Scammer, liar and con artist! He likes to post used vehicles photos with nicer and newer vehicles to lure you in only to show up realizing it is a bait and switch. The sales manager agreed that these adds are wrong and the adds will be taken down but they are still up. Do not patronize west county volvo! More
by Pissedoffconsumer
Employees Worked With
Stephen Lynch, Jim Portner
March 31, 2018
Friendly and knowledgeable dealer! We have used Jim Portner a few times to find work vans for our business and have had a great experience each time and are very happy with the vehicles We have used Jim Portner a few times to find work vans for our business and have had a great experience each time and are very happy with the vehicles we got!! Highly recommend him and the dealership 👍🏻 More
by Julie B
Employees Worked With
Jim Portner
March 31, 2018
would recommend Like most people probably are I get nervous when I'm thinking of purchasing a different car. Jim Portner was pleasant to deal with and I did not feel Like most people probably are I get nervous when I'm thinking of purchasing a different car. Jim Portner was pleasant to deal with and I did not feel that I was being hovered over by a vulture. He made the buying experience a pleasant one. More
by steve h.
Employees Worked With
Jim Portner
March 30, 2018
Has no business selling cars. The car i drove a hour to look at was not the sameone they had posted on the internet. They used a online picture to lure me in and tried to sell me a The car i drove a hour to look at was not the sameone they had posted on the internet. They used a online picture to lure me in and tried to sell me a similar car that was in far worse condition. The suv was listed as having 3rd row seating and in good condition. When we looked at the car the seats were just thrown in the back and not bolted down. There sales approach is by far the biggest scam i have ever seen. More
by Kdx200
Employees Worked With
Jim Portner
March 29, 2018
Review of Dealership & Staff We just purchased our 8th Volvo (2018XC60) from Tom Calkins. We are VERY VERY pleased with his expertise and frienship that we have had over the last We just purchased our 8th Volvo (2018XC60) from Tom Calkins. We are VERY VERY pleased with his expertise and frienship that we have had over the last 25 years. We have always had a great experience with Tom & Steve and all the staff and service department. More
by The Durnell's
Employees Worked With
Stephen Lynch, Tom Calkins
March 27, 2018
Best car buying experience ever! I recently met with Tom Calkins at West County Volvo and purchased a 2018 XC90. Not only was he beyond knowledgeable about their inventory and specif I recently met with Tom Calkins at West County Volvo and purchased a 2018 XC90. Not only was he beyond knowledgeable about their inventory and specifics, but he made the entire experience fun and efficient. He was very busy the day we came in and made sure everyone felt attended to...Tom’s customer service is top notch! I would recommend this dealer and Tom Calkins specifically for anyone looking to buy a car. More
by LC
Employees Worked With
Stephen Lynch, Tom Calkins
March 24, 2018
Great Experience We met with Jim Portner. No pressure. He got us in a vehicle we didn't think we would qualify for. Lowered the sticker price. My payments are where I We met with Jim Portner. No pressure. He got us in a vehicle we didn't think we would qualify for. Lowered the sticker price. My payments are where I want them. I recommend Jim hands down! More
by Deborah R M
Employees Worked With
Jim Portner
March 24, 2018
Pleasant experience We found a certified used Volvo we were interested in and contacted Dan Suntrup for information. Dan was very responsive, helpful and honest in our di We found a certified used Volvo we were interested in and contacted Dan Suntrup for information. Dan was very responsive, helpful and honest in our discussions and we ended up driving from Indianapolis to St Louis (Suntrup West County Volvo) to test drive the car and complete the purchase. Again, Dan was very helpful and guided us through the buying process. He has continued to be helpful and very responsive to our questions even though we live 300 miles away. Probably our best car purchase experience ever over the past 50 years. More
by john and Sue Nichols
Employees Worked With
Dan Suntrup and Mat Iglehart
