Volvo Cars West County

Service Department I just want to brag on Joe the Service Advisor he was awesome to work with and gave us excellent service! He was booked when we brought our car in and I just want to brag on Joe the Service Advisor he was awesome to work with and gave us excellent service! He was booked when we brought our car in and managed to get our car worked on and done in a timely manner!! He was excellent to work with!!!! More

excellent Suntrup West County Volvo is the best to deal with!! They made the process so easy to do! Jim P and Dan S was the best salesman to work with!! I would Suntrup West County Volvo is the best to deal with!! They made the process so easy to do! Jim P and Dan S was the best salesman to work with!! I would recommend this dealership to anyone they are truly the best!!! Thank you for making it a great experience! More

2019 XC90 Hands down the best vehicle purchasing experience I've ever had. Tom Calkins was so terrific to work with and found exactly what I was looking for. F Hands down the best vehicle purchasing experience I've ever had. Tom Calkins was so terrific to work with and found exactly what I was looking for. Follow up has been excellent, and the vehicle is perfect. Tom made it all so simple and painless. I would not hesitate to refer anyone to Tom. More

Another Terrific and Efficient Buying Experience I just bought my fourth Volvo from Tom Calkins at West County Volvo. It was, as I've come to expect, a very easy experience, and I feel confident tha I just bought my fourth Volvo from Tom Calkins at West County Volvo. It was, as I've come to expect, a very easy experience, and I feel confident that we reached a fair price for the car I purchased. Tom is simply exceptional in his knowledge, customer service, memory, and graciousness. Working with him makes buying a car a fun experience. I don't like to spend a lot of time on buying a car, and Tom respects that and does all that he can to expedite the process. The customer loyalty surprise he adds after the sale is negotiated is greatly appreciated. One time it was remote start, this time it was enrollment in the Volvo app, which enables me to do a lot of things with my new car remotely. I simply can't say enough good things about Tom! More

Simply the BEST! Tom ALWAYS goes the extra mile to make certain you are completely taken care of. No one does customer service like Tom...he is the BEST Tom ALWAYS goes the extra mile to make certain you are completely taken care of. No one does customer service like Tom...he is the BEST More

True professionalism at work Tom Calkins is the most professional and knowledgeable sales person we have ever encountered in purchasing a car. If you want the best....call Tom. Tom Calkins is the most professional and knowledgeable sales person we have ever encountered in purchasing a car. If you want the best....call Tom. More

Insulted by sales person Tim Edwards My wife and I were working on a deal with mr Tim Edwards, The numbers on the deal were agreeable and the car was agreeable. My wife and I were both My wife and I were working on a deal with mr Tim Edwards, The numbers on the deal were agreeable and the car was agreeable. My wife and I were both undecided on how to pay off the difference through financing or cash. I communicated with Mr. Edwards that we would return on Monday . At which point Mr. Edwards got upset that we were leaving and told us that we were being rude . At that point the deal was blown. Why would I come back to a dealership that just insulted mean? Monday I purchased a similar vehicle at Plaza Infiniti with excellent service and competitive pricing . More

Tom was amazing to work with! We chose to work with Tom based off his 26 years of experience with the dealership. During our first visit tom ran his butt off showing us different v We chose to work with Tom based off his 26 years of experience with the dealership. During our first visit tom ran his butt off showing us different vehicles (this was our first time purchasing a Volvo and wanted to know which vehicle was best). Once we knew what we wanted and what our budget was Tom found the perfect vehicle for us and then went to the manager Steve and made it possible for us to purchase our first Volvo!! And it is amazing!! Tom followed up with us a couple times to make sure we understood the vehicles new technology (which is incredible) and made us feel more like friends rather than just someone who bought a car from him. That we appreciate and will always go back to Tom! More

Great Experiece! This is may 3rd car from West County Volvo in St. Louis. Great cars and a great dealership! Go see Jim Portner .... no hassels and awesome deals! This is may 3rd car from West County Volvo in St. Louis. Great cars and a great dealership! Go see Jim Portner .... no hassels and awesome deals! More

Tom Calkins Service Excellence I continue to go back to suntrup west county volvo because of my trust in salesperson tom calkins. Buying a used car can be an unnerving process as we I continue to go back to suntrup west county volvo because of my trust in salesperson tom calkins. Buying a used car can be an unnerving process as we all know. Tom’s high service, low pressure, professional style has repeatedly turned it into a pleasurable and simple process. I regularly recommend him to friends and family with confidence. More