Volvo Cars West County

They don't stand behind their used cars. When you buy a used car it is "buyer be ware." However, I expect to have to exercise a little less caution when buying from a reputable dealer, who t When you buy a used car it is "buyer be ware." However, I expect to have to exercise a little less caution when buying from a reputable dealer, who typically informs you that their used cars have passed a rigorous inspection prior to sale. I bought a used car from this dealership and then when their sister dealership (took it to them for Ford Recall item) did their courtesy inspection, informed me that a tie rod was at a critical stage of breaking. Informed the dealer where I purchased the vehicle from 30days ago, expecting maybe they would be willing to work with their sister dealership (who they had sent me to in the first place). They informed me it was not covered by their ninety day warranty and it was my problem. I asked why a wear and tear item wasn't caught by them, and they said it "must have been a pothole I hit, or the other service Dept was just trying to make money." So much for a rigorous inspection prior to sale. This was the second but last car I buy here. More

Tim Edwards was great! Just purchased a new XC60 from west county Volvo. Tim Edwards was excellent to work with! He consistently kept my financial goals in mind as he searc Just purchased a new XC60 from west county Volvo. Tim Edwards was excellent to work with! He consistently kept my financial goals in mind as he searched for my perfect car. Once chosen Tim made sure that my new car was ready for me to hop in and leave right when the papers were signed. Tim is patient, kind and honest which made him easy to work with through the car buying process. The experience was focused, simple and haggle free. More

Tom Calkins is a Rock Star. Tom Calkins is a rock star. Amazing knowledge and super helpful with all aspects of the buying process. Drove off with an xc60 and im extremely happy Tom Calkins is a rock star. Amazing knowledge and super helpful with all aspects of the buying process. Drove off with an xc60 and im extremely happy with my whole experience. If you are in the market for a new Volvo, go to West County Volvo and ask for Tom Calkins. More

Best car buying experience ever! Tom Calkins is the BEST auto salesman I have ever encountered. He found us a XC60 T6 in excellent condition with low mileage. He helped us negotiate a Tom Calkins is the BEST auto salesman I have ever encountered. He found us a XC60 T6 in excellent condition with low mileage. He helped us negotiate a fair deal with Sam Bruen AND he worked with Matt Iglehart to help us get the best rate!! If you’re ever in the market for a new or used Volvo, I would highly recommend contacting Tom at Suntrup West County Volvo. He’s the BEST!!! More

Purchase of 2017 VOLVO V90 CC This V90 CC is, without a doubt, the best vehicle I have ever owned. It is solid, quiet, easy to drive, and comfortable for short trips or long dista This V90 CC is, without a doubt, the best vehicle I have ever owned. It is solid, quiet, easy to drive, and comfortable for short trips or long distance driving. Gas mileage is typically in the low 30's on long trips and this vehicle holds the road beautifully. I like the roominess of a wagon for the times when I have unusually large loads. However, I was not even considering a wagon until my sales person, Tom Calkins, suggested I test drive one. Tom took the time to provide several options for me to consider until I found exactly the vehicle that fit my needs. I heartily recommend Tom and the West County dealership. More

My First European car was a 2017 S60 T5 off of lease I was interested in getting a smaller sedan and wanted something closer to home having my car serviced. I had walked into the West County Volvo on a I was interested in getting a smaller sedan and wanted something closer to home having my car serviced. I had walked into the West County Volvo on a whim (really on my way to somewhere else) looking for a very specific car. I really wasn't expecting them to have EXACTLY what I was looking for...it had to come off of a lease, a specific exterior and interior color with specific amenities that I had grown use to in my near luxury domestic that I traded-in. Lo and behold...it was the ONLY car in the lot that met those specifications and it was as though it fell out of the sky just for me!!! We had to have a loooong afternoon discussing price and trade-in value but we eventually had a meeting of the minds that was mutually acceptable. Owning a European car is more expensive to maintain than Japanese or American vehicles. But the feel and experience is far worth it and the stereo system is phenomenal...surpasses anything I've had previously. More

Great experience buying 2018 xc60 Bought my 2018 xc60 one month ago. Ken Levine was very knowledgeable about the car and easy to work with. The dealership is under expansion so the env Bought my 2018 xc60 one month ago. Ken Levine was very knowledgeable about the car and easy to work with. The dealership is under expansion so the environment may not be as good as you expected but that was not important for me. overall a very positive experience! More

Awesome buying experience with trusted adviser I recently purchased an XC90 from Tim Edwards. Tim was responsible, honest and worked hard to get me the right deal for my goals. Tim uncovered the op I recently purchased an XC90 from Tim Edwards. Tim was responsible, honest and worked hard to get me the right deal for my goals. Tim uncovered the options that were best suited to meet my needs, and gave what I felt was an unbiased opinion on the purchase. Tim kept the transaction pressure free, which I cannot say I have ever experienced elsewhere. The process was smooth from top to bottom. After the purchase Tim was easily reachable and spent time to teach me about the vehicle. If you want to work with a hard-working, trustworthy Sales Rep go see Tim at Volvo West County. More

Patti Scanlon Our car broke down and Tom was so generous and accommodating to give us a loaner car. He was so professional and I would highly recommend him. He i Our car broke down and Tom was so generous and accommodating to give us a loaner car. He was so professional and I would highly recommend him. He is very knowledgeable!! More

Tom Calkins is awesome! We are back for the 3 rd time at west county Volvo because of Tom. He has always been professional, punctual and a dream to work with! I always know We are back for the 3 rd time at west county Volvo because of Tom. He has always been professional, punctual and a dream to work with! I always know that we will be dealt with fairly and that he will go above and beyond to help us out! Thanks!! Sandi Tate More