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Volvo Cars West County

Manchester, MO

4.7
536 Reviews

14410 Manchester Road

Manchester, MO

63011

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Showing 536 reviews

August 23, 2024

The most relaxing experience of buying a luxury car. It is our fourth time purchasing vehicle from West Country Volvo and we love it. More

by Kris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Aug 26, 2024 -

Volvo Cars West County responded

Kris, we're delighted to hear that your fourth purchase with Volvo Cars West County was a relaxing experience! Thanks for being such a loyal customer and sharing your love for our dealership.

August 11, 2024

From the first step inside the door, I was treated with kindness and respect. Tom helped with every step of my purchase and made it a fun experience. Matt quickly and painlessly arranged finances. He foun More

by kathleenoldfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew, finance, Tom Calkins
Aug 12, 2024 -

Volvo Cars West County responded

Kathleen, we're delighted to hear that Tom and Matt made your experience at Volvo Cars West County enjoyable and seamless. Welcome to the Volvo family!

July 24, 2024

The dealership always provides excellent service and quality. Your staff is always very friendly and knowledgeable. More

by willreid19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Jul 25, 2024 -

Volvo Cars West County responded

Will, thank you for the kind words! We're glad to hear that our team at Volvo Cars West County consistently provides excellent service and quality. We appreciate your support!

June 28, 2024

Best car purchase experience ever! Fair price, seamless process, professional staff with no pressure sales. Knowledgeable, (and fun). Shout out to Tom! More

by sue.kruessel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Jun 30, 2024 -

Volvo Cars West County responded

Sue, we're delighted to hear that you had such a positive experience with Tom and our team at Volvo Cars West County! Thanks for the fantastic review!

June 26, 2024

This was the most pleasant and seamless car purchase we’ve ever made. Tom knew what we wanted and he made it happen. There was no pressure…Tom is the best in the land at what he does for a reason! More

by KT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Jun 27, 2024 -

Volvo Cars West County responded

We're delighted to hear that Tom made your car purchase experience so pleasant and seamless at Volvo Cars West County. Thanks for sharing such positive feedback! Enjoy your new vehicle!

June 19, 2024

Service department was able to determine what the problem was and fixed it the following day. We really appreciate the quick response and repair, the runs great! More

by bobbittc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Adam
Jun 21, 2024 -

Volvo Cars West County responded

We're delighted to hear that our service department at Volvo Cars West County could quickly diagnose and fix the issue. Thanks for sharing your positive experience!

June 18, 2024

Return car dirty inside , didn’t clean outside like before. When called manager, he was upset. Sorry for your service 😭 More

by Krinitskiy Miron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop manager
June 14, 2024

I spent a long time making an online appointment; in fact, I modified the issues-repairs that I wanted with my car twice - that means I received three confirmation emails. On 13 June we arrived about 1 More

by Volvo Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Thomas, and George (Mechanic)?
June 11, 2024

Dan, the sales representative, and staff were Friendly, attentive, going above to help, no high pressure sales, patient and informative and helpful in the process of purchasing my 2021 Volvo . Much appre More

by Donnajeantaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, sales, Larry, service dept. Harrison, service dept.
Jun 12, 2024 -

Volvo Cars West County responded

Donnajeantaylor, we're delighted to hear that Dan and the team at Volvo Cars West County provided such a positive experience. Thanks for sharing your feedback!

June 07, 2024

Great service every time I bring my car in. Love Harris with his great customer service each and every time. Thank you! My car has lasted me many years because of the care it receives. More

by Rocker!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris
Jun 07, 2024 -

Volvo Cars West County responded

Thank you for the kind words! We're delighted to hear that Harris and our team at Volvo Cars West County have consistently provided great service. We appreciate your loyalty and look forward to keeping your car in top shape for many more years!

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