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Volvo Cars West County

Manchester, MO

4.7
572 Reviews

14410 Manchester Road

Manchester, MO

63011

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Showing 572 reviews

April 07, 2023

Service was great. Harris talked to me about my concerns and gave good advice. Only problem was that i needed a loaner and could inly get to voicemail all day long. More

by bob
Recommend Dealer
Yes
Employees Worked With
Harris Thomas was great
Apr 13, 2023 -

Volvo Cars West County responded

Bob, thank you for taking the time to leave us a review. We're happy to hear that Harris was able to assist you with your concerns. However, we're sorry to hear that you had difficulty reaching us by phone and that a loaner was unavailable. We understand how frustrating this can be and we apologize for any inconvenience. We encourage you to reach out if you have any concerns to share with us, and hope to provide a five-star experience next time! Thank you! - Volvo Cars West County

April 04, 2023

Greg in the service department was great to work with. Very friendly and transparent. Our family felt he had our best interests in mind when he suggested certain services! More

by NB
Recommend Dealer
Yes
Employees Worked With
Greg in Service
Apr 05, 2023 -

Volvo Cars West County responded

Thanks for leaving Greg such kind feedback! We look forward to seeing you again! - Volvo Cars West County

April 03, 2023

The best dealership service I have ever experienced: Greg Hutton, service manager always researches and gives me the closest possible cost of the repair or service. Then he and his staff deliver as estimated More

by Jpennell000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Squires: very helpful in attaining loaner vehicle
Apr 03, 2023 -

Jpennell000 responded

Gene Squires always goes above and beyond to make the valet service as easy and accessible as possible.

Apr 05, 2023 -

Volvo Cars West County responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being part of our Volvo Cars West County family!

March 31, 2023

It’s gotten better with some new leadership and I hope it sticks. Love my Volvo More

by julie_brooks
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Portner
Apr 03, 2023 -

Volvo Cars West County responded

Thank you for your review, Julie! We look forward to seeing you next time at Volvo Cars West County!

March 30, 2023

We have purchased 8 Volvos over the years. Always outstanding. First time for Tom Super More

by tjburke1945
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick, Tom Calkins
Apr 03, 2023 -

Volvo Cars West County responded

Thank you for trusting Volvo Cars West County with your loyal business! Tom & the team appreciate your kind feedback and look forward to seeing you next time!

Apr 03, 2023 -

tjburke1945 responded

8 cars and counting

March 30, 2023

Extremely respectful, patient and accommodating! All who I came into contact with were excellent and knew their respective positions. More

by seibert969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd DuPont & Mat Inglehart
Apr 03, 2023 -

Volvo Cars West County responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Volvo Cars West County and we hope to see you again in the future. Take care!

March 30, 2023

Great buying experience. Tom handled everything. Very easy to work with. Go see Tom for your next vehicle. More

by Mbbgolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Mar 31, 2023 -

Volvo Cars West County responded

Thank you for the fantastic feedback! We're happy to hear Tom made your experience a great one and we hope you enjoy your new vehicle. Please don't hesitate to reach out if our Volvo Cars West County team can be of service again in the future!

March 30, 2023

The service department is so good to me! ! They have always taken care of any issues I have had with my vehicle and have done it promptly More

by Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick
Apr 03, 2023 -

Volvo Cars West County responded

It makes us so happy to have made this a positive experience and earned your business, Becky! We look forward to continuing to serve you next time! Thank you! - Volvo Cars West County

September 26, 2022

They have the best service! ! Tom Caulkins is top notch!! The dealership is very lucky to him!! If u r looking to buy look him up I promise u won’t be disappointed!! More

by Garretttabby40$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins, adpsocialmarketing Admin, Lauren Brand
September 20, 2022

My visit at West County Volvo was again very pleasant. The entire office staff, even the attendant who washes my car are all very courteous! My service advisor, Greg Hutton took car of me right away and t More

by alila.barr
Recommend Dealer
Yes
Employees Worked With
Joe, Harris and Greg are great advisors
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