Volvo Cars West County
Manchester, MO
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What can I say about Tom Calkins! Seventh Volvo! Stellar service, a personal touch, quality unquestionable, and a vehicle that brings a smile to my face every time that I’m behind the wheel. Thanks Stellar service, a personal touch, quality unquestionable, and a vehicle that brings a smile to my face every time that I’m behind the wheel. Thanks Tom! More
Tom Calkins was an absolute gem to work with. Throughout the whole test and purchase of our vehicle, it was as if he anticipated our questions and concerns before we even could. His years of experience real the whole test and purchase of our vehicle, it was as if he anticipated our questions and concerns before we even could. His years of experience really shine, setting the bar for both professionalism and charisma while delivering a top notch experience that cannot be paralleled. Tom is now an integral part of our purchase experience, and someone who we look forward to returning to in the years to come. Our only regret is that we didn't have more vehicle purchases to make at the time, to be able to relive the experience over again. The silver lining to purchase absolutely was crafted by Fitz, who gives a personal tour of your new vehicle, ensuring that no detail or feature is left unturned, to maximize the use and enjoyment of your new vehicle. It's as if a midwest Morgan Freeman has descended into your automobile to give you a warm and welcoming narration of your new ride. If you're still reading at this point, close your browser, call Tom for a test drive, and absolutely request Fitz for your walkthrough. More
My family and I have a growing family and we need a new car. We did not know where to start. We test drove many different cars and we quickly came to the conclusion that Volvo's were for us. This is whe car. We did not know where to start. We test drove many different cars and we quickly came to the conclusion that Volvo's were for us. This is when Tom Calkins and the crew at West County Volvo came into our lives. We do not live in the St. Louis area and they made the car buying experience very easy and quick. We set up an appointment to walk through all of the steps to make sure that we were comfortable in the car. I would recommend Tom and the rest of the crew at West County Volvo to anyone! Also, during the times of COVID, the entire facility was very clean and social distancing guidelines were followed. Thank you, Rich and Megan More
Tom Calkins is an excellent sales person and human being. Thank for the excellent care and customer service. If you need a new volvo new or used give Tom a call. He is 100% First Class all the way. Thanks f Thank for the excellent care and customer service. If you need a new volvo new or used give Tom a call. He is 100% First Class all the way. Thanks for everything Tom! If any of my customers are needing a Volvo they will be headed your way. More
The Absolute Best Buying a Car Experience! Drove from West Tennessee to this Dealership! The Professionalism they showed us helped us to know they are the Best! Highly recommended them. Thank you Mr K West Tennessee to this Dealership! The Professionalism they showed us helped us to know they are the Best! Highly recommended them. Thank you Mr Ken!! More
If you are in the market for a Volvo, look no further than Tom Calkins at west county Volvo. He is first class. First class attention, customer service and knowledge. He will not let you leave till you than Tom Calkins at west county Volvo. He is first class. First class attention, customer service and knowledge. He will not let you leave till you are happy. Trust me, he cares that when we finally leave, we are happy. We will come back. More
I have got to comment on the SPECTACULAR job these folks did for me on my 2017 Volvo XC90 Service visit! Dan Kitchel was phenomenal in communication, and I knew what was going on every second. Scheduling wa did for me on my 2017 Volvo XC90 Service visit! Dan Kitchel was phenomenal in communication, and I knew what was going on every second. Scheduling was perfect, valet service flawless (Jessie who delivered the car was so professional and courteous). The car was super clean inside and out...it is like new, and the team provided me with XC90 rubber matts in front, as the ones I had in were for a different model (I had just thrown them down). I will never get anything done elsewhere and I will absolutely be buying my next Volvo from West County. Thank you for a fantastic experience. Absolutely remarkable!! More
I recently conducted a service and maintenance on my Volvo XC90 at Suntrup West County Volvo. I am very satisfied and pleased with their professionalism and service. A+++ I will definitely recommend thi Volvo XC90 at Suntrup West County Volvo. I am very satisfied and pleased with their professionalism and service. A+++ I will definitely recommend this Volvo dealership to anyone. Walter Martinez More
I needed service on a Saturday. My current Volvo dealership does not provide weekend service and has no one to field service calls. My car was showing "Urgent Red warnings"on the dash. First, I wa dealership does not provide weekend service and has no one to field service calls. My car was showing "Urgent Red warnings"on the dash. First, I was impressed that I could chat with an agent online to determine my needs. Not only did the chat agent determine my needs, I was given Dan Kitchell's name and direct phone #. Dan gave his recommendations over the phone and scheduled my car for service on Monday. Dan and his service team provide the best service I have ever received! They provided a loaner car and Dan directly delt with my warranty company to get repairs covered. I live further from this service department, but it is worth the drive. I am switching to this dealership's service department for all of my future needs. The level of personal service far outweighs the connivence of geography. More
Extraordinary Service Our Volvo had a recall and our regular dealer could not handle it for various reasons. We turned to West County Volvo and received service and attent Our Volvo had a recall and our regular dealer could not handle it for various reasons. We turned to West County Volvo and received service and attention beyond any we might have imagined. Their valet picked up our car 70 miles from their shop, serviced it, and returned it completely clean, disinfected and in excellent order. Everyone we dealt with was friendly, efficient and competent. I would not hesitate to buy an automobile here. More