Volvo Cars West County

Very friendly and prompt Sevice. Also know the history of my car. Keep up the awesome work Also know the history of my car. Keep up the awesome work More

I recently purchased a new Volvo and my salesman, Tom, was a true pleasure. Within 5 minutes of me describing the car I would like, he was pulling up the exact car that I would test drive and purchase. I was a true pleasure. Within 5 minutes of me describing the car I would like, he was pulling up the exact car that I would test drive and purchase. I loved everything about the car except the visibly noticeable scratches on the rims. Understanding this car was pre-owned, I asked Tom if they could do anything to lessen the scratches, he couldn’t promise perfection, but certainly put in the effort. When I got my car back, all of the scratches were gone which would have been virtually impossible. Tom took the extra steps to have my rims completely replaced and I’m very appreciative. Thank you, Tom!!! I appreciate you being personable and professional. More

Major service for my 2013 C30 (120,000) and all was handled expeditiously. Been using this service department more than 20 years. handled expeditiously. Been using this service department more than 20 years. More

Greg, Dan and Gene provided outstanding service, expertise and guidance throughout the entire process. Thank you. expertise and guidance throughout the entire process. Thank you. More

They were personable. The salesman showed great care in taking time to get me in car I wanted. The salesman showed great care in taking time to get me in car I wanted. More

Suntrup Volvo service department is always accommodating and thorough. They are the best service team ever. and thorough. They are the best service team ever. More

The service department is the best! Always knowledgeable and courteous. I highly recommend them and wouldn’t go anywhere else to get my Volvo serviced Always knowledgeable and courteous. I highly recommend them and wouldn’t go anywhere else to get my Volvo serviced More

I was in and out in about 30 minutes for a windshield wiper issue. Joe Strosnider kept me informed throughout and made sure everything was excellent. Everyone was pleasant and y my e process was effici wiper issue. Joe Strosnider kept me informed throughout and made sure everything was excellent. Everyone was pleasant and y my e process was efficient. More

It was great working with Tom in sales, my wife and I really appreciated the service he gave us. It was also a pleasure meeting Joe in the service department. He kept me well informed regarding repairs d really appreciated the service he gave us. It was also a pleasure meeting Joe in the service department. He kept me well informed regarding repairs during a recent visit, in which I was offered a loaner car. The only issues that I encountered was that while I was waiting in the show room after a service repair, a couple of the salesmen had some loud and heated words with one another. It was as though they were completely unaware of guest or they just didn't care. Very unprofessional. Also, the loaner car that I was offered until my repair was complete wasn’t cleaned on the inside or outs. I mentioned the condition of the car to Joe and he called for a porter to take care of it.. After the porter returned the car, I noticed that it still wasn't cleaned well, Rather rehashing the issue I took it and had it cleaned correctly. Luxury is paying attention to those kind of details. Thanks guys. More

Service visit was a breeze, easy drop off, nice waiting area (appreciate the free drinks), and car cleaned inside and out afterwards. Appreciate the great service. Only issue, and I see someone else al area (appreciate the free drinks), and car cleaned inside and out afterwards. Appreciate the great service. Only issue, and I see someone else also noted this, the tire pressure warning always comes on right after my last four scheduled maintenance visits -- at 50K, 60K, 70K, and just now after my 80K service while driving out of the lot. Unfortunately, have to go back to have it reset ... More