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Volvo Cars West County

Manchester, MO

4.7
561 Reviews

14410 Manchester Road

Manchester, MO

63011

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Showing 561 reviews

April 30, 2023

They always work hard to ensure satisfaction of their customers. I’ve been servicing vehicles with them for over twenty years More

by skipscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris
May 02, 2023 -

Volvo Cars West County responded

We're proud to have been your go-to for the last twenty years! At Volvo Cars West County, we work hard to ensure customer satisfaction and are glad we've succeeded. Thank you for taking the time to share your experience!

April 27, 2023

Love taking my car into Volvo - always great seeing Dan and Joe, and they take great care of my car. More

by bialis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Dan and Joe
May 01, 2023 -

Volvo Cars West County responded

We're so glad you enjoy bringing your vehicle to Dan and Joe! We appreciate your kind words for our team and look forward to seeing you again! Thank you! - Volvo Cars West County

April 22, 2023

Very helpful with service on our new XC90. We were able to get an appointment within a week or so. When the wait was longer then I had time for Joe provided a loaner car. They figured out the More

by Renee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service
Apr 25, 2023 -

Volvo Cars West County responded

Thank you for sharing your experience, Renee! We appreciate you trusting the Volvo Cars West County team with your XC90 and hope we can be of service again in the future. Take care!

April 20, 2023

Everything and Everyone was spectacular! ! Would definitely recommend this Dealership, no hassle and a smooth transaction from the beginning to end. More

by katebaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd DuPont
Apr 24, 2023 -

Volvo Cars West County responded

Thank you for trusting the Volvo Cars West County team with your business, Kate! We appreciate the kind feedback and hope we have the privilege of working with you again in the future!

April 19, 2023

Joe S was amazing, accommodating, and helped me understand everything. He helped me out every step of the way More

by Jchiarappa823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe S - service
Apr 20, 2023 -

Volvo Cars West County responded

We're so glad Joe had the opportunity to assist you! Thanks for trusting Volvo Cars West County with your business and please don't hesitate to reach out if we can be of service again in the future!

April 18, 2023

everyone was very willling to help answer any and all question even if ty had not sold us the car More

by banjodanb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Lynch, Ken Levine, Tom Calkins
Apr 19, 2023 -

Volvo Cars West County responded

We're happy to hear it and hope to see you again in the future! Thank you for rating us five stars! - Volvo Cars West County

April 17, 2023

Takes control of service issue and resolves satisfactory . Our sales person Tom is a definite rainmaket More

by dollarrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Apr 19, 2023 -

Volvo Cars West County responded

Tom and the team are so happy to make this a five-star experience! Thank you for being a Volvo Cars West County customer!

April 14, 2023

Joe Strosnider is the best person in the service department. It’s gotten to the point he is the only person in service that I want to work with. If they didn’t have him I’m honestly not sure I’d wan More

by ukcats1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Strosnider
Apr 17, 2023 -

Volvo Cars West County responded

Thank you for trusting the Volvo Cars West County team with your automotive needs! We're so glad Joe & Tom continue to earn your support and we look forward to seeing you next time. Take care!

April 10, 2023

Fair pricing. Clear communication. Pleasant environment. Fun sales staff. What more could you ask for in a car dealer. Highly recommended!! More

by claysmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick, Tom Calkins
Apr 13, 2023 -

Volvo Cars West County responded

Thank you for the high recommendation! We're proud that you had a positive experience with our team at Volvo Cars West County! We hope you enjoy your new car and look forward to seeing you again in the future!

April 07, 2023

Service was great. Harris talked to me about my concerns and gave good advice. Only problem was that i needed a loaner and could inly get to voicemail all day long. More

by bob
Recommend Dealer
Yes
Employees Worked With
Harris Thomas was great
Apr 13, 2023 -

Volvo Cars West County responded

Bob, thank you for taking the time to leave us a review. We're happy to hear that Harris was able to assist you with your concerns. However, we're sorry to hear that you had difficulty reaching us by phone and that a loaner was unavailable. We understand how frustrating this can be and we apologize for any inconvenience. We encourage you to reach out if you have any concerns to share with us, and hope to provide a five-star experience next time! Thank you! - Volvo Cars West County

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