Volvo Cars West County
Manchester, MO
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I was in and out in about 30 minutes for a windshield wiper issue. Joe Strosnider kept me informed throughout and made sure everything was excellent. Everyone was pleasant and y my e process was effici wiper issue. Joe Strosnider kept me informed throughout and made sure everything was excellent. Everyone was pleasant and y my e process was efficient. More
The service department is the best! Always knowledgeable and courteous. I highly recommend them and wouldn’t go anywhere else to get my Volvo serviced Always knowledgeable and courteous. I highly recommend them and wouldn’t go anywhere else to get my Volvo serviced More
It was great working with Tom in sales, my wife and I really appreciated the service he gave us. It was also a pleasure meeting Joe in the service department. He kept me well informed regarding repairs d really appreciated the service he gave us. It was also a pleasure meeting Joe in the service department. He kept me well informed regarding repairs during a recent visit, in which I was offered a loaner car. The only issues that I encountered was that while I was waiting in the show room after a service repair, a couple of the salesmen had some loud and heated words with one another. It was as though they were completely unaware of guest or they just didn't care. Very unprofessional. Also, the loaner car that I was offered until my repair was complete wasn’t cleaned on the inside or outs. I mentioned the condition of the car to Joe and he called for a porter to take care of it.. After the porter returned the car, I noticed that it still wasn't cleaned well, Rather rehashing the issue I took it and had it cleaned correctly. Luxury is paying attention to those kind of details. Thanks guys. More
Service visit was a breeze, easy drop off, nice waiting area (appreciate the free drinks), and car cleaned inside and out afterwards. Appreciate the great service. Only issue, and I see someone else al area (appreciate the free drinks), and car cleaned inside and out afterwards. Appreciate the great service. Only issue, and I see someone else also noted this, the tire pressure warning always comes on right after my last four scheduled maintenance visits -- at 50K, 60K, 70K, and just now after my 80K service while driving out of the lot. Unfortunately, have to go back to have it reset ... More
Everything was fine until I was half way home to Clayton when the tire pressure light came on & this was after I had just had my tires rotated at the service dept. I was very displeased about that. when the tire pressure light came on & this was after I had just had my tires rotated at the service dept. I was very displeased about that. More