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Volvo Cars West County

Manchester, MO

Overview
Reviews
Vehicles
4.7
571 Reviews
Call Dealership (636) 227-8303
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14410 Manchester Road

Manchester, MO

63011

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Showing 571 reviews

November 07, 2023

Love this dealership! Staff us very friendly and helpful. They told me they were washing our car after servicing it, but it was filthy when they gave it to me. There wer More

by benpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
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Nov 08, 2023 -

Volvo Cars West County responded

We appreciate your feedback and will be sure to share this with our team. We appreciate you being a loyal Volvo Cars West County customer and look forward to assisting you again. Thank you!

November 07, 2023

This was the first time that Greg was the service person for me. He was polite and easy to communicate with and explained that my problem was one seen occasionally. Harris andhe both explained that the co More

by aoadams4772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg & Harris
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Nov 07, 2023 -

aoadams4772 responded

I prefer your service department over the other one in the St. Louis area.

Nov 08, 2023 -

Volvo Cars West County responded

We're glad to know that Greg and Harris were able to assist you effectively with your vehicle's issue at Volvo Cars West County. It's important for us that our customers understand the process, so we appreciate your feedback!

October 30, 2023

Tom’s always thorough, very professional and nice to work with. The car was detailed and ready for delivery within a few minutes. More

by Reagan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Report | Print
Nov 01, 2023 -

Volvo Cars West County responded

Reagan, we're delighted to know that Tom and our team at Volvo Cars West County provided you with a seamless experience. We appreciate your kind words! Enjoy your new car!

October 24, 2023

Best place to buy a Volvo! Loved our salesman and got a great deal. Very happy and highly recommend! More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Calkins, Tim Edwards, Jim Portner
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Oct 25, 2023 -

Volvo Cars West County responded

Karen, we're delighted to know you had a great experience at Volvo Cars West County and found the perfect deal. Thanks for recommending us!

October 24, 2023

Found the right car at the right price! Amazing service! Went above and beyond to make the deal go through! Will be back! More

by lynsue862
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Suntrup
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Oct 24, 2023 -

lynsue862 responded

Best Dealership out there! Very professional with quality cars! Highly recommend! THANK YOU!!

Oct 25, 2023 -

Volvo Cars West County responded

We're so glad our Volvo Cars West County team was able to help you find the perfect vehicle! Thanks for trusting us with your business. We look forward to working with you again in the future!

October 20, 2023

Greg did an excellent job of getting me in and out. Extremely helpful and very friendly. Excellent customer service! More

by CanWin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hutton - Service
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Oct 23, 2023 -

Volvo Cars West County responded

We're glad to know that Greg provided excellent service during your visit at Volvo Cars West County! We always aim for efficiency and friendliness. Thanks for the positive feedback!

October 09, 2023

2nd XC90 purchase from Tom Calkins. He always makes the purchase process quick and easy. Hardest working person in the business. I would recommend him to everyone. More

by Cattau22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Report | Print
Oct 10, 2023 -

Volvo Cars West County responded

It's great to know that Tom made your second Volvo XC90 purchase a breeze at Volvo Cars West County. We appreciate the recommendation and look forward to assisting you in the future! Safe travels!

October 05, 2023

Took my car in for service and was pleasantly surprised at how easy the process was and how quickly they completed the check up. Service department was prompt and professional. More

by Cjhumphre1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick, Tom Calkins, Lauren Brand
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Oct 06, 2023 -

Volvo Cars West County responded

We're glad to know that you found our service process at Volvo Cars West County efficient and professional. We strive for quick, quality work so your feedback is much appreciated!

September 29, 2023

Don't ever buy a Volvo. The cost to have a simple piece of sideview mirror snapped back in after ordering a new piece was $400.00. That is outrageous!!! More

by dmull837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fitzpatrick
Report | Print
September 23, 2023

Good car service for repair. Service department is reliable and friendly. Good communication and keep updated information. More

by Manjuan She
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Report | Print
Sep 26, 2023 -

Volvo Cars West County responded

We're glad to know you found our service department reliable and friendly at Volvo Cars West County. We strive for good communication with all of our customers, so it's great to see that reflected in your visit!

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