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Volvo Cars West County

Manchester, MO

Overview
Reviews
Vehicles
4.7
536 Reviews
Call Dealership (636) 227-8303
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14410 Manchester Road

Manchester, MO

63011

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Showing 536 reviews

July 22, 2023

Pleased w the whole experience. Recommend the dealership on all aspects. No pressure at all and professional service. More

by Travis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Portner
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Jul 25, 2023 -

Volvo Cars West County responded

Travis, thank you for your kind words and recommendation! We're glad to hear that you had a positive experience at Volvo Cars West County. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

July 21, 2023

Went for routine one year visit oil change Was there from 9am to 1 am -4 hours Asked to have screw put in rear of car very simple This was not done. Two other problems we discussed still rem More

by nitastudt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe handled our car in the Service department
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July 20, 2023

The service department is very courteous and helpful in helping me understand the work being done. They kept me informed as to progress on my car, since I was waiting. I appreciate their attention to detai More

by cherylc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris
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Jul 21, 2023 -

Volvo Cars West County responded

Hey Cheryl, thank you for the kind words! We're delighted to hear that our team provided you with excellent customer service and kept you informed throughout the process. Your satisfaction is important to us, and we appreciate your support. Drive safely!- The Volvo Cars West County Team

July 20, 2023

Great service and staff addressing issues as usual. That’s why I drive my fifth car from Suntrup dealership. How in service has consistently been my go to guy but the others are always great and especi More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service,and Dan this last visit. Thanks , Tom Calkins
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Jul 21, 2023 -

Volvo Cars West County responded

Hey Sue, we're so glad to hear that our team at Volvo Cars West County has consistently met your expectations. Thank you for choosing us and being a loyal customer. Safe travels!

July 19, 2023

Greg took great pains to make sure that I was taken care of promptly, knowing I was on a tight schedule. Thank you. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, service advisor, Tom Calkins
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Jul 20, 2023 -

Volvo Cars West County responded

Hi Leo! Thank you for the kind words! We're glad to hear that Greg provided you with prompt and attentive service. Your satisfaction is our top priority at Volvo Cars West County. Have a great day!

July 18, 2023

Dan did a great job and good advice to wait on next major service as not enough miles in the last 12 months. Appreciate his honesty. More

by John Dowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in Service
Report | Print
Jul 18, 2023 -

Volvo Cars West County responded

Thanks for the review, John! We're delighted to hear that Dan provided you with great service and honest advice. Your satisfaction is important to us at Volvo Cars West County. Drive safely!

July 15, 2023

Brandon was very responsive and addressed all of our requests. Even after the sale. Great job More

by mhayes.sdg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandan
Report | Print
Jul 18, 2023 -

Volvo Cars West County responded

Thank you for taking the time to provide us with your feedback. We greatly appreciate your kind words regarding Brandon's responsiveness and his commitment to addressing all of your requests, even after the sale. We're thrilled to hear that he has provided excellent service and support throughout your entire experience at Volvo Cars West County! Drive safely!

July 14, 2023

Got my car in in a reasonable amount of time without an appointment. Took care of my problem. More

by Greggheil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris
Report | Print
Jul 17, 2023 -

Volvo Cars West County responded

We're so glad we could get your vehicle back to you quickly! Thanks for choosing Volvo Cars West County and please don't hesitate to reach out if we can be of service again in the future!

July 14, 2023

Joe Strosnider is the reason I will keep coming back; he makes one comfortable and explains things in a professional manner More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Strosnider
Report | Print
Jul 17, 2023 -

Volvo Cars West County responded

Hi Joel! We're so glad to hear that Joe provided you with such a positive experience at Volvo Cars West County! Thank you for taking the time to share your feedback. We appreciate your support and look forward to serving you again in the future!

June 26, 2023

When my week got crazy let my come in when convenient for my 30,000 mile check More

by Gail
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe in service, Tom Calkins
Report | Print
Jun 28, 2023 -

Volvo Cars West County responded

Thank you for the 5-star rating! We understand that your week was hectic, and we were happy to accommodate your schedule for the 30,000 mile check. We'll see you on your next visit!- The Volvo Cars West County Team

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