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Volvo Cars West County

Manchester, MO

Overview
Reviews
Vehicles
4.7
536 Reviews
Call Dealership (636) 227-8303
View Awards

14410 Manchester Road

Manchester, MO

63011

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Showing 536 reviews

August 30, 2023

Service Department, Joe provided awesome personal and professional service during my recent trip to West County Volvo. Terrific listening skills, coupled with knowledgeable service needs. Joe is a keepe More

by shcharleville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Service Department
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Aug 30, 2023 -

Volvo Cars West County responded

Thank you for the 5-star rating! We're happy to know that Joe and our team at Volvo Cars West County were able to provide you with a positive service experience! We appreciate your feedback and see you next time! Have a great ride!

August 30, 2023

Terrible! I have almost 800 Credit score. $3,000 down on a $14,000 Car. They provided 1 bank offer over 13%. More

by tremaynetyrice
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
adpsocialmarketing Admin
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Sep 05, 2023 -

Volvo Cars West County responded

It's disappointing to read about your experience with financing. We strive for transparency and fairness in all our dealings, so it's concerning to see we've left you feeling otherwise. We'd like an opportunity to discuss this further and hopefully find a resolution that suits you better. Please reach out when convenient for you. Thank you, Stephen Lynch - General Sales Manager - 636-227-8303

August 29, 2023

A good experience ! ! Very professional. Pays close attention to the details. Makes car buying experience less stressful. My third Volvo purchase from Tom. More

by jwdierker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Report | Print
Aug 30, 2023 -

Volvo Cars West County responded

Thank you for the 5-star rating! We're happy to know that Tom and our team at Volvo Cars West County made your car-buying experience smooth. We appreciate your feedback and hope to see you next time! Enjoy your new ride!

August 26, 2023

John Fitzpatrick and the team always do a good job and make car buying easy. This is at least five cars I have leased with them—for good reason. More

by Bartsullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick
Report | Print
Aug 30, 2023 -

Volvo Cars West County responded

Hi Bart, It's great to know that John and our team at Volvo Cars West County have consistently provided you with a smooth car-buying experience. We appreciate your loyalty!

August 21, 2023

Excellent customer service. Work done promptly and my car was even cleaned by them after service. More

by cherylsabry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service, Tom Calkins
Report | Print
Aug 22, 2023 -

Volvo Cars West County responded

Hey Chery, thank you for the positive review! We're delighted to hear that you received excellent customer service at Volvo Cars West County! We'll see you next time! Safe travels!

August 07, 2023

Joe was great as always! ! Keep up The good work - thanks for your help and assistance More

by Gannon8000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Report | Print
Aug 08, 2023 -

Volvo Cars West County responded

We really appreciate you taking the time to leave Volvo Cars West County this awesome review, thank you!

July 31, 2023

No pressure, well guided, and informed. They answered all of our questions and made sure we were given all the options. More

by kelsofour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
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Aug 01, 2023 -

Volvo Cars West County responded

We're glad to know you had a well-guided experience with our team at Volvo Cars West County. Thank you for leaving your kind review! Safe travels!

July 25, 2023

Super friendly and helpful. Extremely knowledgeable, would not trust my car with anyone else in the world More

by Juve01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Strosnider, Phil Pandolfo, Chris Williams , Tom Calkins, adpsocialmarketing Admin, Lauren Brand
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Jul 27, 2023 -

Volvo Cars West County responded

We're glad to know you had a positive service experience with us at Volvo Cars West County! Your trust in our team means the world to us. We look forward to continuing to serve you with your car needs in the future! Safe travels!

July 25, 2023

Tom Caulkin is the Volvo consultant extraordinaire. Provided precise data and service helping me to make the correct EV decision. More

by Mattgallagher2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Report | Print
Jul 27, 2023 -

Volvo Cars West County responded

Hey Matt, we're delighted to know that Tom was able to assist you with your EV purchase at Volvo Cars West County. Thanks for sharing your positive feedback! Have a great day!

July 25, 2023

We were up against the wall needing an inspection. West County baled is out in 30 minutes. More

by bamjdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Service, John Fitzpatrick
Report | Print
Jul 26, 2023 -

Volvo Cars West County responded

We're delighted we could deliver an excellent experience! - Volvo Cars West County Team

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