Volvo Cars Silver Spring - Service Center

Was in for a Service Appointment, and even though already have a deposit on the new EV, Peter still took time out of his day to say Hello, ask how the service appointment was going, as well make sure I was w have a deposit on the new EV, Peter still took time out of his day to say Hello, ask how the service appointment was going, as well make sure I was was aware of the timeline for the new vehicle, and offered to answer any new questions! More

I cannot believe this has 4. 96 reviews because what I have been experienced was not 4.9. Experience from making appointment to getting the service done, nothing was satisfied and 96 reviews because what I have been experienced was not 4.9. Experience from making appointment to getting the service done, nothing was satisfied and it drove us to find a new dealer and the experience at this new location is much better. I highly do not recommend this place. When we called to make an appointment several times, it took more than 20 minutes for getting someone on the line. Also, one time, we had to get our new key set up, and they told us that only am in Monday is available and not provide us alternative option. Every time we called for service, we did not feel welcomed but be treated as valued customers. This does not only apply for service department but also sales department. We visited there twice for sales purpose, and both experience were not great. More

Really good worker , he is very patient and nice, Smart and fast. I would definitely come back for my next car and fast. I would definitely come back for my next car More

Outstanding service from Tanner. He provided options and explanations were clear and concise. Will return and would recommend. He provided options and explanations were clear and concise. Will return and would recommend. More

There is a vibration in the steering and the dealer (probably at Volvo corporation's direction) is stalling and not fixing the issue - it's under study - for too long. (probably at Volvo corporation's direction) is stalling and not fixing the issue - it's under study - for too long. More

Fantastic service! Thank you so much Tanner! In and out! Will definitely be back for my next service. Thank you so much Tanner! In and out! Will definitely be back for my next service. More

Awesome service and support. Really appreciate dropping the car off at my home when it was ready. Really appreciate dropping the car off at my home when it was ready. More

Jose Esposito and team provided exceptional service, answered my questions, ordered the part and fixed the car in a timely manner. Jose kept me informed throughout the process. I would recommend this de answered my questions, ordered the part and fixed the car in a timely manner. Jose kept me informed throughout the process. I would recommend this dealership to anyone. More

Tanner and his people solved two difficult problems that others could not. Tanner was just great. He listened carefully and did what had to be done! others could not. Tanner was just great. He listened carefully and did what had to be done! More

Volvo Cars Silver Spring did an excellent job fixing an issue we had with our vehicle. The service team promptly diagnosed the problem, explained the likely root cause and how it would be fixed, and mainta issue we had with our vehicle. The service team promptly diagnosed the problem, explained the likely root cause and how it would be fixed, and maintained clear communication and expectations throughout the service appointment. We were blown away when we picked up the car and not only was the issue resolved but the had been cleaned and looked spectacular. Excellent service! More