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Volvo Cars Silver Spring - Service Center
Silver Spring, MD
291 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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291 Reviews of Volvo Cars Silver Spring - Service Center
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July 05, 2008
We drive 45 minutes instead of going to Koons right up the street from us..our experience at Koons has been horrible for sales..lied to..and service...no loaners, don't fix things right, disrespectful. H the street from us..our experience at Koons has been horrible for sales..lied to..and service...no loaners, don't fix things right, disrespectful. Her Gordon has been the opposite...good price, found what we wanted,service is good and always get a nice loaner, work is done on time. We bought cars initially from Ben, I think his name was, who then went on to working on internet sales and then left..we were very sad..he was a big asset to the company.. very nice for sales and drove our car from Balto. to dealership for service..very polite. Jose who does our service now is very nice as well..it is just a pleasure to deal with. i got stuck in Bethesda once and the volvo dealer, Martins I think, would not tow my car or fix it right away...so i had to get Herb Gordon to come tow it, fix it next day, and of course gave me a loaner More
by Gayle Goldstein
Employees Worked With
Jose, previous personnel..Ben I think sold us and also drove our car from Baltimore and back to be serviced
