Volvo Cars Silver Spring - Service Center

Thank you for great service Mr. Jose Espejo was excellent in listening to my vehicle concerns and guided me to effective solutions. His custmer service approach gave confidence Mr. Jose Espejo was excellent in listening to my vehicle concerns and guided me to effective solutions. His custmer service approach gave confidence on the services needed and provided. Thank you Jose. More

Front "Volvo" emblem replacement Dana called me back and indicated that I could come in and have it replaced while I waited. I did so a few days later, and in the course of having a Dana called me back and indicated that I could come in and have it replaced while I waited. I did so a few days later, and in the course of having a coffee, the replacement was done under warranty. Dana is a pleasant person to work with. I purchased my 2012 S-60 R-design at this dealership and they are the only ones who touch my car - including new tires, etc. They definitely service what they sell.....and keep my car humming on the road! More

Great Service - Great Team Very professional team. Top notch trustworthy service department! Highly recommend Herb Gordon Volvo to anyone looking to buy a quality vehicle with q Very professional team. Top notch trustworthy service department! Highly recommend Herb Gordon Volvo to anyone looking to buy a quality vehicle with quality service. Keep up the good work! More

Service My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car an My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car and delivered the car quickly. More

Great experience as usual We have been taking our cars here for about 18 years. For various reasons (mainly because they have moved on to other jobs) we have had 5 different s We have been taking our cars here for about 18 years. For various reasons (mainly because they have moved on to other jobs) we have had 5 different service writers here. Jose is the best service writer we have had here or at other dealers. No complaints at all! More

Awesome Great service every time. Jose called about our tires and best cost option to replace. Explained issue with sensors and weather. Thanks for being on t Great service every time. Jose called about our tires and best cost option to replace. Explained issue with sensors and weather. Thanks for being on top of everything with all six Volvo’s purchased from Herb Gordon. More

Keeps me rolling! I bought my certified pre-owned car 7 years ago, when it was a year-old service loaner. Now I have 170,000 miles on it, and it runs like new. Neve I bought my certified pre-owned car 7 years ago, when it was a year-old service loaner. Now I have 170,000 miles on it, and it runs like new. Never any problems. Herb Gordon Volvo’s Jose Espejo’s crew has taken care of it, noticing issues before, before they became problems. In these 7 years, I’ve always been treated like a valued customer. You know that’s unusual. More

Excellent Service My service advisor, Jose Espejo, provided excellent service. He greeted me promptly upon my arrival, kept me informed while my car was being serviced, My service advisor, Jose Espejo, provided excellent service. He greeted me promptly upon my arrival, kept me informed while my car was being serviced, made sure all of the items that I requested were taken care of, and explained exactly what was done to my car when the service was completed. My car was washed and was cleaner when I left than when I arrived. More

Thanks Jose. 6 years of honest, thorough service. My 2010 XC90 is my first Volvo, and the Herb Gordon staff have made me a convert. I don't ask for much, but it's still rare in automotive customer car My 2010 XC90 is my first Volvo, and the Herb Gordon staff have made me a convert. I don't ask for much, but it's still rare in automotive customer care: honesty, professionalism, efficiency, and the ability to handle my prying questions. All done at Herb Gordon Volvo. I will not be changing. They pulled it off again today...................thank you. See you next time! More