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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
276 Reviews

276 Reviews of Volvo Cars Silver Spring - Service Center

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January 25, 2020

Awesome service from Robert super efficient answered all my questions and completed in less then 1 hour on a Saturday Customer for life Definitely returning Found all labor and parts covered by warrant More

by Pete
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Jan 27, 2020 -

Volvo Cars Silver Spring responded

Pete, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2020

Service was excellent . Service advisor was very detailed in explanation of what was needed...greeting was professional and courteous. My wait period was done in a timely manner. More

by Masterplan
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Jan 24, 2020 -

Volvo Cars Silver Spring responded

Masterplan, we are so happy to read such a great review about Volvo Cars Silver Spring! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2020

This was my first time visiting, I drove over 36 miles to get my s90 service, what a great team of service writer and mechanics More

by Webb Lee
Recommend Dealer
Yes
Employees Worked With
Robert Garcia - five stars service
Jan 27, 2020 -

Volvo Cars Silver Spring responded

Webb, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2019

Du du du du Steven Han, LIVE.Got all the parts at the Du du du du Steven Han, LIVE. Got all the parts at the right time and right place, fast n furious speed . Excellent customer service. More

by John t
Recommend Dealer
Yes
Employees Worked With
Steven Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Volvo Cars Silver Spring responded

Hello, Thank you for your wonderful review of the service department at Volvo Cars Silver Spring. We are pleased to hear that your parts came in quickly that is our goal. Have a great day!

November 14, 2019

Herb Gordon Volvo is the place to go for courtesy, professionalism and honesty. The service department is outstanding with the manager of Mr. Joe Devlin. Mr. Steve is a fantastic mechanic and has been More

by Lpb797
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany, Milan , Neal Hyman, Eddie Reyes, Tyler Smith
Nov 18, 2019 -

Volvo Cars Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 03, 2019

My advisor Jose is always friendly and professional. Always keeps me updated with my vehicle when I drop it off for service. He is the best.. More

by Victoria
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Volvo Cars Silver Spring responded

Victoria, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. We hope to see you again soon!

September 25, 2019

Excellent service provide for Jose Espejo keep me informed with the repairs and car was clean when returning to me,very satisfied with service Volvo Silver Spring More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Volvo Cars Silver Spring responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 19, 2019

Great experience & service We shipped our car from overseas to this dealership as part of a Volvo program and are very happy with the service we received. The car was inspected More

by Mhb009
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neal Hyman
Sep 20, 2019 -

Volvo Cars Silver Spring responded

Hi there, thank you so much for your review! We're glad you enjoyed your experience with us, and we hope to see you again soon. Take care!

September 12, 2019

Outstanding Dealership The honesty of the service dept.,Mgr Joe Devlin, mechanic Steve. A new 2019 SUV was sold by Neal Hyman. The reputation of the service dept. was the re More

by Lpb797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (mechanic), Neal Hyman, Eddie Reyes
Sep 15, 2019 -

Volvo Cars Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found Neal, Joe, and Steve, here at Volvo Cars Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 08, 2019

Awesome and fast service Jose was so professional and the work was done quickly, a great service/repair experience! Jose kept me updated on the service/repair progress and gav More

by William Burke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Volvo Cars Silver Spring responded

William, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

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