Volvo Cars Silver Spring - Service Center

Great job They always take great care of my car, and I trust them! They do what they say they will do, and there are no surprises. They always take great care of my car, and I trust them! They do what they say they will do, and there are no surprises. More

Rude and lacking of customer focus for existing customers Still dealing with an issue from last week. Volvo Silver Spring from Service Advisor to the GM have been unresponsive and lacking of any customer foc Still dealing with an issue from last week. Volvo Silver Spring from Service Advisor to the GM have been unresponsive and lacking of any customer focus. I will be switching my service for the XC90 to Towson. More

The service center is why i bought another Volvo Joe is always helpful and accommodating. He is the reason I just bought my third Volvo and I travel from Olney to Silver Spring to get my car service Joe is always helpful and accommodating. He is the reason I just bought my third Volvo and I travel from Olney to Silver Spring to get my car serviced More

Great Service Experience I just wanted to pass on the great experience that I recently had with Jose. I had an issue with my car that arose over the weekend and I called Jose I just wanted to pass on the great experience that I recently had with Jose. I had an issue with my car that arose over the weekend and I called Jose at 8:00 on Monday morning knowing that they would probably be busy, but he told me to go ahead and bring the car in which I did at 10:30. Based on the symptoms I gave him, he was able to correctly diagnose the problem. By the time I finished the paperwork for the loaner car, it was waiting for me. Jose warned me that it may not be ready until Tuesday so I was pleasantly surprised to get a call at 4:00 that it would be ready at 6:00! And while it was there they noticed that a tag light bulb was out and replaced it. Finally, once I paid my bill my car was waiting for me freshly washed and vacuumed. I should note that there's another dealership half the distance to my home, but I still choose to go to Herb Gordon for the superior service that they provide and I trust them. More

Service is Excellent Jose in Volvo Service always goes the extra mile to make customers happy. Look forward to seeing him. I know i am in good hands with him and the mec Jose in Volvo Service always goes the extra mile to make customers happy. Look forward to seeing him. I know i am in good hands with him and the mechanics. Watkins More

knowledgeable Service Representative I was at the Dealership service center on Saturday, September 15, 2018. I was greeted by Mr. Booska. He was very professional and to the point, r I was at the Dealership service center on Saturday, September 15, 2018. I was greeted by Mr. Booska. He was very professional and to the point, regarding which additional services, my S80 required. I received a written estimate, which clearly outlined, what needed to be done, as well as the cost.. The services were performed and I was on my way. Although I didn't plan to spend that additional money, I am glad I was able to get that item(something about the engine not being secure)handled. That was my second time using the service department and I will return again. I feel confident the work performed, was of the highest quality. The service area is very clean and the waiting room is nice as well. More

Rip Off Don’t get your car serviced here. They will charge you hundreds, but won’t guarantee the issue will be solved. It’s a rip-off! Don’t get your car serviced here. They will charge you hundreds, but won’t guarantee the issue will be solved. It’s a rip-off! More

Great experience and service Best service department in the area. I have the option to go to other Volvo service departments, but none can compare to Volvo Cars Silver Spring"s se Best service department in the area. I have the option to go to other Volvo service departments, but none can compare to Volvo Cars Silver Spring"s service department. I have relied on this dealership for the last 25 years. They have serviced everything from my 1986 240 Volvo to my 2017 XC 60. Very convenient. Good loaner cars. Exceptional customer service.. I highly recommend trying Volvo Cars Silver Spring today. More

Review for Service Service was great and done in a timely manner. I would highly recommend Herb Gordon and Jose . I was told what needed to be done and given an estimate Service was great and done in a timely manner. I would highly recommend Herb Gordon and Jose . I was told what needed to be done and given an estimated time of completion. More

1999 S70 Service Herb Gordon Volvo Service keeps my 1999 S70 running in tip top condition! It is running smooth and quiet with over 230k on the odometer, and no warni Herb Gordon Volvo Service keeps my 1999 S70 running in tip top condition! It is running smooth and quiet with over 230k on the odometer, and no warning lights on. My service technician listens to any symptom I describe and always gives me the best option. He works with me to make intelligent decisions to achieve my goal of keeping the car on the road until it is 20 years old, and can be registered as historic (less than one year to go). Thank you Herb Gordon Volvo! More