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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
243 Reviews

243 Reviews of Volvo Cars Silver Spring - Service Center

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December 06, 2019

Du du du du Steven Han, LIVE.Got all the parts at the Du du du du Steven Han, LIVE. Got all the parts at the right time and right place, fast n furious speed . Excellent customer service. More

by John t
Recommend Dealer
Yes
Employees Worked With
Steven Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Volvo Cars Silver Spring responded

Hello, Thank you for your wonderful review of the service department at Volvo Cars Silver Spring. We are pleased to hear that your parts came in quickly that is our goal. Have a great day!

November 14, 2019

Herb Gordon Volvo is the place to go for courtesy, professionalism and honesty. The service department is outstanding with the manager of Mr. Joe Devlin. Mr. Steve is a fantastic mechanic and has been More

by Lpb797
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany, Milan , Neal Hyman, Eddie Reyes, Tyler Smith
Nov 18, 2019 -

Volvo Cars Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 02, 2019

My advisor Jose is always friendly and professional. Always keeps me updated with my vehicle when I drop it off for service. He is the best.. More

by Victoria
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Volvo Cars Silver Spring responded

Victoria, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. We hope to see you again soon!

September 25, 2019

Excellent service provide for Jose Espejo keep me informed with the repairs and car was clean when returning to me,very satisfied with service Volvo Silver Spring More

by AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Volvo Cars Silver Spring responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 19, 2019

Great experience & service We shipped our car from overseas to this dealership as part of a Volvo program and are very happy with the service we received. The car was inspected More

by Mhb009
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neal Hyman
Sep 20, 2019 -

Volvo Cars Silver Spring responded

Hi there, thank you so much for your review! We're glad you enjoyed your experience with us, and we hope to see you again soon. Take care!

September 12, 2019

Outstanding Dealership The honesty of the service dept.,Mgr Joe Devlin, mechanic Steve. A new 2019 SUV was sold by Neal Hyman. The reputation of the service dept. was the re More

by Lpb797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (mechanic), Neal Hyman, Eddie Reyes
Sep 15, 2019 -

Volvo Cars Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found Neal, Joe, and Steve, here at Volvo Cars Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 07, 2019

Awesome and fast service Jose was so professional and the work was done quickly, a great service/repair experience! Jose kept me updated on the service/repair progress and gav More

by William Burke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Volvo Cars Silver Spring responded

William, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

August 15, 2019

Simply excellent service! Excellent service, and contact. I received text messages with updates about my car’s service, what it needed, what it cost, and when it would be done, More

by CDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Volvo Cars Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

August 14, 2019

Best service provided by Jose Espejo Excellent service provide by Jose Espejo, Explain everything they did to my car very clear. I really appreciate his help and great service. Thank you More

by Vilma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Volvo Cars Silver Spring responded

Vilma, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again. Take care!

August 05, 2019

Outstanding, Fantastic Service The customer service, Joe Devln Mgr. Steve mechanic are very outstanding. I have trusted Herb Gordon Volvo for over 20 yrs. Great service to all. More

by Lpb797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (mechanic), Neal Hyman, Robert Booska
Aug 07, 2019 -

Volvo Cars Silver Spring responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Volvo Cars Silver Spring!

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