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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
244 Reviews

244 Reviews of Volvo Cars Silver Spring - Service Center

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February 20, 2020

Robert of the servicing department provided outstanding customer service. He explained every detail of the issue and more than adequately answered all my questions. I will return in the future. Thank you V More

by Andersd8
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Feb 24, 2020 -

Volvo Cars Silver Spring responded

Hello, thank you for your support! We're happy Robert could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2020

The service advisor was very professional and focused on the service of my vehicle!! He provided email and phone updates. Very good vehicle and customer service! More

by rfu
Recommend Dealer
Yes
Employees Worked With
Nyles Broadus
Feb 13, 2020 -

Volvo Cars Silver Spring responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2020

Mr.Nyles Broadus took great care of me. Definitely a big asset to the Volvo service team. Thanks once again for putting the customer first. More

by Gonnie3828
Recommend Dealer
Yes
Employees Worked With
Nyles Broadus
Feb 13, 2020 -

Volvo Cars Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Nyles. We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2020

Great service from the team. Took care of my issues without giving my any grief. Loaner was great, would recommend. Did software updates and recalls as well. More

by paul22
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nyles Broadus
Feb 06, 2020 -

Volvo Cars Silver Spring responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2020

My service visit was on schedule, the work was done quickly. The service agent was very helpful, and facilities were clean and modern with good amenities. More

by Velatech3
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Feb 06, 2020 -

Volvo Cars Silver Spring responded

Velatech3, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 29, 2020

Service appointment was quick and easy, from scheduling to pick up after work was done. Car was clean and ready to be picked up when promised. More

by Mollie G.
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Jan 31, 2020 -

Volvo Cars Silver Spring responded

Hi Mollie, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Volvo Cars Silver Spring!

January 28, 2020

I love this dealership my needs have always been attended to. My current representative Robert Garcia has been excellent in helping me maintain my Volvo. More

by Rndy1257
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia
Jan 29, 2020 -

Volvo Cars Silver Spring responded

Rndy1257, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2020

Long Term customer and very satisfied. Fromsales to service, the 4 generations of Volvo cars I've purchased have an unmatched experience to other brands and dealerships. Noel, Jose, and Joe are excepti More

by GM
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Hyman
Jan 27, 2020 -

Volvo Cars Silver Spring responded

We are so happy to read such a great review about Volvo Cars Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you.

Jan 28, 2020 -

Volvo Cars Silver Spring responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 25, 2020

Awesome service from Robert super efficient answered all my questions and completed in less then 1 hour on a Saturday Customer for life Definitely returning Found all labor and parts covered by warrant More

by Pete
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Jan 27, 2020 -

Volvo Cars Silver Spring responded

Pete, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2020

Service was excellent . Service advisor was very detailed in explanation of what was needed...greeting was professional and courteous. My wait period was done in a timely manner. More

by Masterplan
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Jan 24, 2020 -

Volvo Cars Silver Spring responded

Masterplan, we are so happy to read such a great review about Volvo Cars Silver Spring! Please let us know if there is anything else we can do for you; we are more than happy to help!

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