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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
244 Reviews

244 Reviews of Volvo Cars Silver Spring - Service Center

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July 31, 2020

Great Job 1st time using the service dept on my year old vehicle. Shawn left a great 1st impression of the department, hopefully future visits are as good as t More

by jay_marx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

I had questions about whether or not Polestar was installed correctly on my vehicle by another dealership service center. They took time and addressed my concerns and many questions. And went over t More

by Jaheem71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nyles Broadus
Jul 30, 2020 -

Volvo Cars Silver Spring responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2020

She treated us like family and adults, with respect, not like kids, from start to finish. I would recommend everyone to see her! Thank you! More

by abennaugh
Recommend Dealer
Yes
Employees Worked With
Mabel Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Volvo Cars Silver Spring responded

Hi, thank you so much for your positive comments about Volvo Cars Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 08, 2020

We love the service provided at Silver Spring Honda. They are always accommodating when scheduling appointments and are very professional and friendly when bringing in the car for service. They are tru More

by cfriedman223
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nyles Broadus
Jun 09, 2020 -

Volvo Cars Silver Spring responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 09, 2020

Excellent customer service/service advisor. I was so happy as how the service advisor handled my concerns and went out of his way the best service he could give me. More

by Jote
Recommend Dealer
Yes
Employees Worked With
Nyles Broadus
May 11, 2020 -

Volvo Cars Silver Spring responded

Jote, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2020

As always great service guaranteed and prompt thank you for everything you do. Jose is so consistent and knowledgeable. Always diligent. Stay safe my friend More

by Volvo guy
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Volvo Cars Silver Spring responded

Hi, we're happy you found Jose to be so consistent and knowledgeable during your experience here at Volvo Cars Silver Spring. Thank you so much for choosing Volvo Cars Silver Spring as your first choice for service! We look forward to your next visit! Take care!

April 17, 2020

I trust taking my car to this dealership. I have received great service, and my advisors are awesome. They take care of my needs, and provides great customer care. I couldn't ask for a better team. Theur Pro More

by mcgulley27
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2020 -

Volvo Cars Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about the services you received and thank you again for choosing Volvo Cars Silver Spring!

March 27, 2020

I have had many years of great service and maintenance from this dealership. My car was also purchased from this dealership also. The service reps and staff are always knowledgeable and prompt! More

by Rob
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia
Mar 29, 2020 -

Volvo Cars Silver Spring responded

Rob, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Volvo Cars Silver Spring as your first choice for service!

March 20, 2020

Helpful. Honest. Compassionate. Dealing with my very old Volvo and giving me honest advice. Provided loaner both times and washed and vacuumed the car both times. More

by Was?
Recommend Dealer
Yes
Employees Worked With
Nyles Broadus
Mar 23, 2020 -

Volvo Cars Silver Spring responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Volvo Cars Silver Spring as your first choice for service!

March 10, 2020

Excellent customer service and consistency. I wish I Excellent customer service and consistency. I wish I could purchase a new Volvo XC 90 or at least test drive it. I will always use my dealership for More

by gth411
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Sarecky, Greg Edwards, Alma Auza, Tyler Smith, Phillippe Odongo, Robert Garcia , Nyles Broadus
Mar 11, 2020 -

Volvo Cars Silver Spring responded

Gth411, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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