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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
245 Reviews

245 Reviews of Volvo Cars Silver Spring - Service Center

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November 02, 2020

Jose was absolutely fantastic he worked expeditiously and the value is fair. I would highly recommend other customers to him, and recommend them buying a Volvo from there. More

by Acornejo82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2020 -

Volvo Cars Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

October 01, 2020

Always a pleasure working with service. Quick turnaround never a delay getting an appointment. Wish I could get this kind of service at Audi, always a wait. Thank you More

by Dwhanlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Volvo Cars Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. Safe travels!

September 25, 2020

Another great experience. Jose in service never let's me down. Everytime I come in everyone is friendly and knows us by name. From Jose to Eddie, to Mabel, to Diego. They remove any inconveniences that car More

by tigerfanken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mabel Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Reyes, Diego Munizaga
Sep 28, 2020 -

Volvo Cars Silver Spring responded

Thank you so much for your positive comments about Volvo Cars Silver Spring! If you have any further questions, please don't hesitate to reach out!

September 17, 2020

I have always enjoyed bringing my Volvos to Volvo of Silver Spring and have used this dealership since 2000. (I have owned 9 Volvos since moving to Maryland in 1992 and currently lease a 2020 XC40.) J More

by Richard M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Sarecky
September 12, 2020

To whom it may concern; This is my first Volvo and the first time receiving service which was indeed excellent. I look forward to returning. More

by Blackfoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hirsch
Sep 14, 2020 -

Volvo Cars Silver Spring responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 15, 2020 -

Blackfoot responded

Service was excellent

September 10, 2020

We have purchased two Volvo’s here over the years and the purchase experience was just great! We have all our service work done here as well because they have always been honest, dependable and get it right More

by MarcusG88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Volvo Cars Silver Spring responded

Hello, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2020

Jose was wonderful to work with. He let me know what was going on throughout the whole process and always responded to my texts with questions right away. More

by Alilandow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Volvo Cars Silver Spring responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Safe travels!

September 04, 2020

I had Excellent service! The staff and management are very nice, professional and knowledgeable. They kept me abreast on all their activities with my car. I will be going back more often for repairs! More

by Marcusanthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2020

I have been a Mile One customer since 1997. Service has been consistent with the help Joe Devlin, Service manager and now Shawn who gives careful explanations, greatly appreciated. More

by mzc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Hyman
Sep 04, 2020 -

Volvo Cars Silver Spring responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

August 14, 2020

Great service I was able to get a next day appointment, dropped it off in the morning, all work complete and the car was clean when I picked it up. More

by mkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nyles Broadus
Aug 17, 2020 -

Volvo Cars Silver Spring responded

Mkm, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Volvo Cars Silver Spring as your first choice for service!

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