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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
267 Reviews

267 Reviews of Volvo Cars Silver Spring - Service Center

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June 11, 2021

Jose was able to take care of a check engine light issue and a nail in the tire really quickly. The service techs also took care of two newly issues recalls. Jose was able to give me a loaner right away s More

by Sokool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

May 20, 2021

Tanner is the best! He was very responsive and made sure that everything was taken care of and good at communicating progress and status updates. More

by mshih16md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Wrublik
May 21, 2021 -

Volvo Cars Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tanner here at Volvo Cars Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2021

Tanner has provided exemplary customer service. Tanner demonstrates exceptional interpersonal skills and he represents Volvo with integrity. He conveys genuine care and concern for customers. More

by danahowell984
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Wrublik
May 21, 2021 -

Volvo Cars Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tanner here at Volvo Cars Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2021

Service department was prompt, very courteous and provided a loaner car for the day. The whole process couldn’t have been easier. Highly recommend these guys. More

by Wayne G.
Recommend Dealer
Yes
Employees Worked With
Nyles Broadus
May 21, 2021 -

Volvo Cars Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

I have been doing business with Silver Spring Volvo for several years and their customer service is the best. They are courteous and efficient and always correct any issues with my Volvo. They all should b More

by Happy hubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Larson
May 20, 2021 -

Volvo Cars Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Volvo Cars Silver Spring as your first choice for service!

May 19, 2021

A good service department is one of the key elements to my car buying decision. Volvo of Silver Spring is exceptional in this area. Loaner always ready, fast, efficient, courteous. Love them! More

by Annette Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Volvo Cars Silver Spring responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Annette. Thank you and we hope to see you again!

April 13, 2021

Jose, and the service department as a whole are professional, courteous and caring. By far the best Volvo dealership in the area. Thank you Herb Gordon Volvo!!! More

by kanburi2019
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2021

Turns out the odometer & trip meter disappeared due to my pushing the wrong button. No Charge and the car is back in working order. In less than 2 hours More

by rndy1257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Volvo Cars Silver Spring responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2021

I brought my vehicle in to this dealership for service, to (re-)address a recurring issue that I had paid the dealership to assess and repair. This was my 3rd time bringing my vehicle in for the same issu More

by D
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nyles Broadus
Apr 08, 2021 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 25, 2021

This was my first visit after purchasing my Volvo . Everyone was so friendly and welcoming . I was thinking about servicing my Volvo in Annapolis but I have changed my mind , I will stay with Volvo Sil More

by Valerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Volvo Cars Silver Spring responded

Hi, thanks for the positive star rating, Valerie! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

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