Volvo Cars Silver Spring

I had a wonderful buying experience at Herb Gordon Volvo in Silver Spring, MD. My sales representative, Orland Rosado, was very professional and knowledgable about the vehicle that I purchased. In additio in Silver Spring, MD. My sales representative, Orland Rosado, was very professional and knowledgable about the vehicle that I purchased. In addition, he was friendly and an absolute pleasure to work with during the process. More

We could not have asked for a better experience buying our new XC60 at Herb Gordon! Jim and Alan were both very knowledgeable and bent over backwards to help us. We shopped around at a couple of other are our new XC60 at Herb Gordon! Jim and Alan were both very knowledgeable and bent over backwards to help us. We shopped around at a couple of other area dealers but always left feeling pressured to buy right away. Jim never once pressured us into buying off the lot. Jim and Alan walked us through the whole ordering process and we had our car in less than two months-with the options we wanted. Jim was great at keeping us informed throughout the process and was a pleasure to work with. We would highly recommend Herb Gordon to any one else looking to buy a Volvo! More

I am a buyer who looks for opportunity, not need when buying my vehicles. I waited over 9 months to move on a car, and every few weeks they called to chat with me, with no pressure, simply to offer me c buying my vehicles. I waited over 9 months to move on a car, and every few weeks they called to chat with me, with no pressure, simply to offer me current opportunities. They went the extra mile with protection plans, extra goodies and even floor mats (new) which i didn't ask for, but they did anyway. Then, they drove the car over an hour to my house so i didn't have to lose time in my day to get it. Volvo has some issues right now, but not with sales or service from this dealership. More

I had shopped for a car for over a year, but never felt like I was absolutely certain I had the right car until I came to Herb Gordon Volvo. Howard (Glickman) told me everything I needed to know about the like I was absolutely certain I had the right car until I came to Herb Gordon Volvo. Howard (Glickman) told me everything I needed to know about the car and took the time to answer all my questions. He took me out on long test drives with more than one car where I could really gauge performance in many different situations. I wanted to be on the highway with the top down, on the highway with the top up, on winding side roads, in street traffic, and I wanted to do all this in multiple cars. Howard made it fun and told me everything about the safety features, technology, and and special promotions that went with all my options. In addition to my many other questions and special requests, Howard made it easy for me to get my car - actually picking me up at my house so I could finalize the paperwork and drive home in it! Ultimately, I went with a brand new C70 and I feel certain I made the right choice. All of the staff were great--true professionals from the folks who manage the place to the sales and finance teams to the people who answer the phones. I cannot say enough about how great the experience has been. Go to Herb Gordon and enjoy! More

Would definitely return. No high pressure and worked with me in my price range and product I was seeking. I took the car overnight to have my mechanic check it out and the after market service was grea with me in my price range and product I was seeking. I took the car overnight to have my mechanic check it out and the after market service was great as well. Cant say enough about the salesman and his commitment to my deal. Thanks More

“Volvo for Life” includes Herb Gordon for Life… I never “Volvo for Life” includes Herb Gordon for Life… I never thought buying a new car would be fun! I have bought many new cars over the years and have n “Volvo for Life” includes Herb Gordon for Life… I never thought buying a new car would be fun! I have bought many new cars over the years and have never had such a positive experience. We found Herb Gordon on-line while researching a new Volvo and sent an email. We were put in touch with Jim Boratenski and began discussing a new vehicle that that turned out to be a demo. During the negotiations we were also discussing several other vehicles with other Volvo dealerships; we did think several times that Herb Gordon had provided their best offer but still felt compelled to walk away. Jim never gave up, never got frustrated and dealt with us as a true professional in every email, phone call and personal interaction. We really felt he was on our side and got the management closer to our number and we agreed. The buying process was equally impressive; they offered many things at cost and made the transition seamless. Great people in the finance office also. I reserved my rating until the process was complete. It has been my experience that once the sale is done attitudes change…Not with Herb Gordon. Since the car was a demo it was not flawless but they were more than happy to get it close. Jim arranged a single appointment to add accessories we selected have body work done on some minor areas and do a scheduled service. His intent was to minimize the impact of being without our car, though they did provide a rental vehicle the whole time. We love the car and have no doubts that the Volvo quality will far exceed our expectations and when it does we will be at Herb Gordon for our next one. More

This was my first experience purchasing a new car. And it went extremely well. The service was excellent. I had an extremely positive and hard working sales representative walk me through all the steps it went extremely well. The service was excellent. I had an extremely positive and hard working sales representative walk me through all the steps necessary to ensure I felt confident about my purchase. More

Al Goldberg made my buying a new volvo SUV a pleasure. I would buy every car I get from him if I could. So much that my wifes lease is up next August and I have every intention of sending her to him to get would buy every car I get from him if I could. So much that my wifes lease is up next August and I have every intention of sending her to him to get another car. And will certainly recommend anybody who is looking for a new car. More

Mfon worked hard with us, match up our needs, he made sure that we had our car the same day. He was very patient with us and our three young children. He gave us the most respect, excellent and superb se sure that we had our car the same day. He was very patient with us and our three young children. He gave us the most respect, excellent and superb service. We will recommend Mfon and Herb Gordon volvo More