Volvo Cars Silver Spring

Jim is funny and friendly, but not at all pushy, and the latter is the best quality in a car salesperson. Everyone was very professional. The sheet over the car for an unveiling was a unique and fun touch. latter is the best quality in a car salesperson. Everyone was very professional. The sheet over the car for an unveiling was a unique and fun touch. Never had that experience before. Thank you! More

Mr. Hulsizer was very inforamtive, welcoming, friendly, and patient throughout our shopping experience. We had gone into the dealership to simply look at the C70 and he made it possible for the car to sel and patient throughout our shopping experience. We had gone into the dealership to simply look at the C70 and he made it possible for the car to sell itself. Had he applied a lot of pressure, as car salesmen sometimes do, we would have simply fled the showroom and not returned. Instead, we returned the next week and bought the car. This same welcoming, friendly, and helpful attitude was displayed by all the staff at Herb Gordon, from the General Manager to the Receptionist. Doing business with them was truly a pleasure. I am already planning on returning there next year to look at the S80. More

I am happy to rate Jon Hulsizer and Herb Gordon a 5 in all categories. It was a pleasure to work with Jon during the purchase of my Volvo XC90. I truly appreciated his professionalism, patience and enth all categories. It was a pleasure to work with Jon during the purchase of my Volvo XC90. I truly appreciated his professionalism, patience and enthusiam. I enjoyed doing my initial research and inquiries with Jon via email. He was always responsive and directly answered all of my questions. By the time I arrived at the dealership I knew exactly what I wanted and was prepared to buy the car that day as long as things went smoothly during the test drive and negotiations. Things could not have gone better! Jon was pleasant throughout and made purchasing my car a very positive experience. More

We had really done our homework before we came in. We had spoken to and visited all the dealerships in our area. Of all the groups, we felt most comfortable with the Herb Gordon team. This group is ver had spoken to and visited all the dealerships in our area. Of all the groups, we felt most comfortable with the Herb Gordon team. This group is very low pressure. I never felt they were interested in anything except a "win-win" deal. We were all happy at the end of the night. Jim & Bryan stayed with us through the whole experience. Thank you! More

I went to Herb Gordon Volvo 'looking' for a car. I had seen the S40 online and had done my homework. My daughter and I went there on a Thursday evening to look at the car, we walked into the showroom and seen the S40 online and had done my homework. My daughter and I went there on a Thursday evening to look at the car, we walked into the showroom and were introduced to Jim. I had done my homework online, talked with Jim and saw this car Thursday - test drove and closed the deal on Friday. Jim was professional, extremely knowledgeable, humorous, and a genuine person not your typical 'salesman'. I appreciated that last part the most since I was not really die hard in the market at the time for an new car. Once things were explained to me about my trade in, and about the car I was interested in purchasing the decision was clear. I had figured out what I would like my payments to be, and how much I could afford being a single parent with a teenage daughter. Jim and the sales staff including Erik (who was fantastic with all of the financing and paperwork), made my dreams come true and I am finally a Volvo owner! Thanks and my hats off to you Jim!! More

I drove 6 hours to buy a Volvo XC90 from Herb Gordon - it had all the features I was looking for at a great price. I thought it would be a difficult process coming from a long distance until I talked with O had all the features I was looking for at a great price. I thought it would be a difficult process coming from a long distance until I talked with Orlando. He worked with me over the phone to answer all my questions and worked out all the details of a trade and sale prior to me driving down there. When I got there Orlando and the staff were very courteous and helpful. They had everything ready to go and the transaction was quick and simple. I was very happy with the service and will not hesitate to make the trip again when I need to buy another car in the future. More

What a wonderful shopping experience! Well worth an hour drive to the dealership! I was looking for a car for several weeks and visited quite a few dealerships where salesmen either ingnore a woman who com drive to the dealership! I was looking for a car for several weeks and visited quite a few dealerships where salesmen either ingnore a woman who comes by herself, look down to her or try to fool her. None of it happened at Herb Gordon Volvo. I felt welcomed from the moment I stepped inside the dealership and was greeted by a friendly lady at front desk. I was treated with friendliness and respect by Orlando Rosado and all the Herb Gordon Volvo staff throughout the whole buying process. All my questions were answered, all the information and records I wanted to see were provided and not for a moment any of the staff members tried to push me into a purchasing decision rather helping me to decide for myself. Negotiated price was very reasonable and literally all my requests were considered. I am very pleased with overall experience at Herb Gordon Volvo and would definetely recommend the dealership and Orlando to all my friends. More

Met Orlando at the Washington Car Show where he was very freindly and helpful. Saw him again at the showroom a couple weeks later and he was again friendly and helpful. He did all he could to help us find freindly and helpful. Saw him again at the showroom a couple weeks later and he was again friendly and helpful. He did all he could to help us find the car we wanted and the deal we wanted. We were treated nicely by everyone and also had a pleasant experience with Lee when we actually purchased the car. More

I had been searching for a used vehicle for months. I had been searching for a used vehicle for months. Having had bad experiences at other dealers I was quite apprehensive. I had passed over several I had been searching for a used vehicle for months. Having had bad experiences at other dealers I was quite apprehensive. I had passed over several vehicles at other dealers because of their service or sales departments. I found a great vehicle for a great price at Herb Gordon Volvo. I had kept a close eye on internet inventories of all local dealers withing a fifty mile radius. Herb Gordon Volvo offered the best deal. Orlando was very helpful and very easy to deal with. I was given the vehicle's history and my questions/concerns about the vehicle were addressed immediately and without hesitation. Orlando and all of his team mates are sincere, patient, and possess the proper qualities that it takes to provide superior customer service. I have to say that I've been impressed throughout this whole transaction as everyone involved from sales to service have gone beyond my expectations and have consistently provided superior service. I've come back a few times for service and the crew continues to take care of my car without delay or complaint. I am sending everyone I care about to Herb Gordon. More

AWESOME !! What a wonderful experience I had at this dealership. The employees were friendly, knowledgeable and very accommodating. I am a single woman and was not looking forward to car shopping by my dealership. The employees were friendly, knowledgeable and very accommodating. I am a single woman and was not looking forward to car shopping by myself but this turned out easier than I expected. I will recommend this dealership to everyone I know who is car shopping! Special thanks to Eddie & Neal for all your help and to Jimmy for recommending this dealer. More