Volvo Cars Silver Spring

Would definitely return. No high pressure and worked with me in my price range and product I was seeking. I took the car overnight to have my mechanic check it out and the after market service was grea with me in my price range and product I was seeking. I took the car overnight to have my mechanic check it out and the after market service was great as well. Cant say enough about the salesman and his commitment to my deal. Thanks More

“Volvo for Life” includes Herb Gordon for Life… I never “Volvo for Life” includes Herb Gordon for Life… I never thought buying a new car would be fun! I have bought many new cars over the years and have n “Volvo for Life” includes Herb Gordon for Life… I never thought buying a new car would be fun! I have bought many new cars over the years and have never had such a positive experience. We found Herb Gordon on-line while researching a new Volvo and sent an email. We were put in touch with Jim Boratenski and began discussing a new vehicle that that turned out to be a demo. During the negotiations we were also discussing several other vehicles with other Volvo dealerships; we did think several times that Herb Gordon had provided their best offer but still felt compelled to walk away. Jim never gave up, never got frustrated and dealt with us as a true professional in every email, phone call and personal interaction. We really felt he was on our side and got the management closer to our number and we agreed. The buying process was equally impressive; they offered many things at cost and made the transition seamless. Great people in the finance office also. I reserved my rating until the process was complete. It has been my experience that once the sale is done attitudes change…Not with Herb Gordon. Since the car was a demo it was not flawless but they were more than happy to get it close. Jim arranged a single appointment to add accessories we selected have body work done on some minor areas and do a scheduled service. His intent was to minimize the impact of being without our car, though they did provide a rental vehicle the whole time. We love the car and have no doubts that the Volvo quality will far exceed our expectations and when it does we will be at Herb Gordon for our next one. More

This was my first experience purchasing a new car. And it went extremely well. The service was excellent. I had an extremely positive and hard working sales representative walk me through all the steps it went extremely well. The service was excellent. I had an extremely positive and hard working sales representative walk me through all the steps necessary to ensure I felt confident about my purchase. More

Al Goldberg made my buying a new volvo SUV a pleasure. I would buy every car I get from him if I could. So much that my wifes lease is up next August and I have every intention of sending her to him to get would buy every car I get from him if I could. So much that my wifes lease is up next August and I have every intention of sending her to him to get another car. And will certainly recommend anybody who is looking for a new car. More

Mfon worked hard with us, match up our needs, he made sure that we had our car the same day. He was very patient with us and our three young children. He gave us the most respect, excellent and superb se sure that we had our car the same day. He was very patient with us and our three young children. He gave us the most respect, excellent and superb service. We will recommend Mfon and Herb Gordon volvo More

The GM, Ed Sarecky, and the Sales Professional, Howard Glickman were wonderful to work with. I felt that I to a great value on the vehicle I purchased, and they made the process easy, enjoyable and fun. Glickman were wonderful to work with. I felt that I to a great value on the vehicle I purchased, and they made the process easy, enjoyable and fun. On the day I purchased the car, Howard offered to pick me up at the car rental place and drive me the 40 minutes to the dealership. Excellent customer service! More

I bought a new 2009 Volvo XC70 from Howard over the phone and by email. I shopped the internet for the best price, and took a risk buying a car sight unseen from a dealer I wasn't familiar with. I was very p and by email. I shopped the internet for the best price, and took a risk buying a car sight unseen from a dealer I wasn't familiar with. I was very pleasantly surprised; this is a friendly, honest, high-quality dealership, not a "lowball seller." The car was exactly as described, and carefully prepared. Howard was a pleasure to work with, and he took lots of time explaining the car's features to my wife, son, and me. There were no ugly surprises at the closing table: no hidden fees, no high-pressure upselling, no gimmicks. This is what buying a car is supposed to be like. I'd recommend them highly. More

The sales person met us promptly when scheduled. He The sales person met us promptly when scheduled. He made very effort to get us the car with the features we wanted, even though it was not in sto The sales person met us promptly when scheduled. He made very effort to get us the car with the features we wanted, even though it was not in stock. When we came to pick up the car, it was clean. The sales person went out of his way to show us how all of the features on the car worked. The business office was extremely thorough and efficient. More

Orlando was a very friendly and helpful salesman. He answered all our questions and was very patient with us during the deciding portion of our visit. We would definitely reccommend this dealership to o answered all our questions and was very patient with us during the deciding portion of our visit. We would definitely reccommend this dealership to others interrested in purchasing a Volvo. The car they gave us to drive while the Volvo we bought was being serviced was in great shape and was fun to drive. Thanks for making our experience a good one. Tricia Garner More

I am thoroughly pleased with my first car purchasing experience at Herb Gordan. I had been dealing with another dealership looking at prospective purchases but it was Jim's professional and thorough app experience at Herb Gordan. I had been dealing with another dealership looking at prospective purchases but it was Jim's professional and thorough approach that made me feel a little more at ease in working with him and traveling further to purchase my car. Jim's friendly and personable character also helped liven up the car buying mood making my experience very enjoyable as well. Afterwards, I met with Ray who helped take care of the financial aspect and once again the service never ceased to amaze me. Ray helped make car buying not feel like a stressful experience but an enjoyable one. If I had the means, I would not mind going back to do business with them any day! All in all, my experience at Herb Gordan surpassed my expectations and changed my perspective on how car buying and car dealerships should be - definitely in a good way. If I were to ever need another car, I would not hesitate to travel the distance and do business again with this dealership. I would definitely recommend this dealership, Jim, and Ray to anyone interested in purchasing a car - they will definitely treat you well and live up to their praise. More