Volvo Cars Silver Spring

It has been a few years since I have bought a new car, but the experience I had at Herb Gordon was wonderful. They really made me feel like they appreciated my business and I was not just another sale. but the experience I had at Herb Gordon was wonderful. They really made me feel like they appreciated my business and I was not just another sale. From the GM to the sales manager to the sales associate they made the whole process enjoyable. At the end of the transaction they new everyone in my family by name and even sent my wife a birthday card showed me they really cared. They listened to what I wanted and what was was my price range and helped me find the best car I have ever had. I will definately go back when it is time to replace our other car and would definately reccommend them to people I know. More

I loved my experience at Mile One Herb Gordon Volvo in Maryland. I talked to Mfon on the phone and he was very friendly and helpful. He answered all my questions and found the exact car I was searching fo Maryland. I talked to Mfon on the phone and he was very friendly and helpful. He answered all my questions and found the exact car I was searching for in my journey. I never thought I would purchase a Volvo, but I am very glad I did. My previous car was a Honda Accord Coupe EX, which I traded in for a very fair price. I love my new car and I would recommend this dealer and salesperson to anyone who needs a new or used automobile. I also travelled over 2 hours to get there because I came from Harrisburg, PA. Thank you very much Mfon! EJ More

I was in need of a vehicle after my '02 Volvo S40 (also purchased from Herb Gordon) was totaled. The Herb Gordon team went to work locating a Volvo Certified Pre-Owned V50 to my liking. In the meantime, purchased from Herb Gordon) was totaled. The Herb Gordon team went to work locating a Volvo Certified Pre-Owned V50 to my liking. In the meantime, they put me in a service loaner. When a V50 that met my specifications was located I was immediately called to take a look. Herb Gordon Volvo insured that the car met the stringent Volvo CPO criteria and gave me an excellent deal. Herb Gordon Volvo will continue to be the place where I purchase and service my Volvos and where I will unabashedly recommend others go for their Volvo automobile needs. More

After visiting a Volvo dealership in the Owings Mills area, I decided to try Herb Gordon. They are a First Class dealerhip. Very friendly and honest. Jason and Alan are great to deal with. They answere area, I decided to try Herb Gordon. They are a First Class dealerhip. Very friendly and honest. Jason and Alan are great to deal with. They answered all my questions and did not pressure me to buy something I did not want. They found the perfect car for me. Plus they gave me a great price. More

I highly recommend this dealership and please be sure to ask for Jason Withrow. I called Herb Gordon with questions about a pre-owned Volvo S60 and I was lucky to get Jason on the phone. He was extremely he ask for Jason Withrow. I called Herb Gordon with questions about a pre-owned Volvo S60 and I was lucky to get Jason on the phone. He was extremely helpful, super friendly, and very enthusiastic. He answered all my questions and returned my phone calls promptly. When I came out to visit the dealership and test-drive an S60, Jason stayed past his regular work hours to accomodate my schedule. Overall, a great experience working with Jason at Herb Gordon Volvo!! More

I HAVE PURCHASED MY CAR HERE AND HAD IT SERVICED. THEY HAVE BEEN PROFESIONAL, FRIENDLY, AND THE WORKMANSHIP HAS BEEN OUTSTANDING. I WOULD NEVER THINK OF TAKING MY CAR ANYWHERE ELSE AND WHEN I LOOK TO PURC HAVE BEEN PROFESIONAL, FRIENDLY, AND THE WORKMANSHIP HAS BEEN OUTSTANDING. I WOULD NEVER THINK OF TAKING MY CAR ANYWHERE ELSE AND WHEN I LOOK TO PURCHASE ANOTHER CAR I WILL BE A REPEAT CUSTOMER. 100% SATISFACTION More

We have purchased two used vehicles in the last 8 months. Both transactions were handled very professionally. Our overall experience found everyone to be very friendly and helpful during the sale, financin Both transactions were handled very professionally. Our overall experience found everyone to be very friendly and helpful during the sale, financing and delivery. We have had both cars serviced at Herb Gordon Volvo and have been very satisfied with the work that was performed and the customer service we received. We have already recommended Herb Gordon Volvo to our family and friends. More

Great experience. I started at the Annapolis dealership but felt like I was an inconvenience. In fact the woman I spoke with showed very little interest in helping so I left within five minutes. I drov but felt like I was an inconvenience. In fact the woman I spoke with showed very little interest in helping so I left within five minutes. I drove forty minutes out of my way to purchase a car because service matters. From the moment I walked in to the Herb Gordon showroom I was greeted with enthusiasm and professionalism. Within minutes, Alan and Neil both understood what I was looking for and provided great options. They both took great care to show me all the various models and articulated the benefits of each. It was a great experience and within a half-hour I made a decision to purchase a vehicle and have been very happy with the decision to buy my first Volvo, and certainly not my last, from a dealership that treats its customers with professionalism, care and courtesy. We will most likely purchase our next car from Herb Gordon and will certainly recommend the dealership to anyone interest in buying a car. More

alan was the most honest and best salesperson I have ever dealt with. I would buy from him and volvo anytime. everyone was kind and helpful and they made my experience buying the volvo a memorable experien dealt with. I would buy from him and volvo anytime. everyone was kind and helpful and they made my experience buying the volvo a memorable experience. I highly rec them to everyone. don't buy your volvo from anyone or anyplace else...trust me. More

They were very professional and friendly, without pushing. The negotiations were over quickly, without haggling. We felt we got a fair deal, and it was their second offer. Once we made our first offe pushing. The negotiations were over quickly, without haggling. We felt we got a fair deal, and it was their second offer. Once we made our first offer, the sales manager Alan Hannon was brought over to close discussion. This is so much better than the back-and-forth we have all experienced. They invited us to have a catered lunch with the sales staff, while we were waiting for the paperwork to be completed. We were out of the dealership in 2 hours from test drive to driving off. The total package is very attractive. The Volvo service contract was one extra, and it pays for all scheduled maintenance. It was about $1500. While you have the car in (even if you don't buy that package), you get a free loaner--a big plus. We will not hesitate to purchase our next Volvo there! More