Volvo Cars Silver Spring

1999 S70 Service Herb Gordon Volvo Service keeps my 1999 S70 running in tip top condition! It is running smooth and quiet with over 230k on the odometer, and no warni Herb Gordon Volvo Service keeps my 1999 S70 running in tip top condition! It is running smooth and quiet with over 230k on the odometer, and no warning lights on. My service technician listens to any symptom I describe and always gives me the best option. He works with me to make intelligent decisions to achieve my goal of keeping the car on the road until it is 20 years old, and can be registered as historic (less than one year to go). Thank you Herb Gordon Volvo! More

Stress free buying new Volvo Their large inventory of Volvos made it possible for us to see all of the choices we were considering. Our salesman, Neal Hyman, was very knowledgeabl Their large inventory of Volvos made it possible for us to see all of the choices we were considering. Our salesman, Neal Hyman, was very knowledgeable about the models’ features and patient in helping us reach a decision, It could not have gone more smoothly. More

Excellent Customer Service! Great Experience! Throughout the whole process, Peter really took the time to get back to me in a professional and timely manner. Peter was able to find us the car we w Throughout the whole process, Peter really took the time to get back to me in a professional and timely manner. Peter was able to find us the car we wanted, with the options we wanted and at a great price! Peter is very knowledgeable and is able to thoroughly explain all the accessories and options available. I can't say enough great things about our experience purchasing our very first Volvo! Great job to the whole team at Volvo Cars Silver Spring. To wrap things up Diego at Financing did an excellent job explaining the extra coverage options for the vehicle. Then the general manager, Eddie, immediately sent an email, the very next day, congratulating our new purchase. The experience was great, the price was awesome and the vehicle drives like a dream! Thank you! More

Brady was awesome Brady Crosby is the best sales person I’ve worked with to date and I’ve purchased more than 10 vehicles in the last 15 years. He was really friendly a Brady Crosby is the best sales person I’ve worked with to date and I’ve purchased more than 10 vehicles in the last 15 years. He was really friendly and really knowledgeable of the vehicles. He didn’t try to push a sale and came back with a price I couldn’t even try to negotiate with. He followed up after the sale and is working with me on getting something looked at and fixed. More

Professional, Good Environment, Patience It was a great experience. Mr. Crosby is a great professional that knows its background on car sales. High knowledge of the dealership and was very pa It was a great experience. Mr. Crosby is a great professional that knows its background on car sales. High knowledge of the dealership and was very patient during the process. I recommend that people stop by to the dealership in the near future. More

Follow up: Fantastic Experience Could not have been happier with our expericne. Eddie Reyes was able to get us an excellent trade in price for our BMW -- the process of trading in a Could not have been happier with our expericne. Eddie Reyes was able to get us an excellent trade in price for our BMW -- the process of trading in and purchasing was truly seamless. And I appreciated the way the team worked together. Customer service is clearly a top priority. More

Unplanned need for servicing of leaky windshield. I was driving on a road trip far from home, when, all of a sudden, it seemed to be raining in my car! I was driving in a big rainstorm and water was I was driving on a road trip far from home, when, all of a sudden, it seemed to be raining in my car! I was driving in a big rainstorm and water was coming down from the ceiling console. Besides being worried about having water coming into my car, I also was worried about all of the electrical connections that are housed in the ceiling panel. I ended up going to Herb Gordon Volvo in Silver Spring, MD, to see if something could be done to solve the problem. It was determined that the windshield had a leak. Right away, Mr. Espejo called someone who does that kind of repair, asking him to come down to the dealership ASAP. All in, I was at the dealership less than two hours, and the job cost what Mr. Espejo had accurately estimated it would. Everyone at this Volvo dealership was exceptionally kind, efficient, and knowledgeable. I felt fortunate to be in the very capable hands of Mr. Espejo. More

Awesome service I have taken my previous and curent Volvo to Jose for the last 10 years, and I will always return to him for service and to the dealership. Very knowl I have taken my previous and curent Volvo to Jose for the last 10 years, and I will always return to him for service and to the dealership. Very knowledgeable, friendly, always willing to help and delivering outstanding quality work in a timely manner at fair price. I am a very happy customer of this dealership! More

Purchase process was simple and easy Originally worked with another Volvo dealer, had a bad experience and decided to check Volvo Silver Spring’s website for the XC60 my wife and I were i Originally worked with another Volvo dealer, had a bad experience and decided to check Volvo Silver Spring’s website for the XC60 my wife and I were interested in purchasing. You had one in inventory, a called and spoke to Mike Ahlas, he gave me a fair price over the phone and I agreed to the price over the phone. Amazingly simple! More

Great experience My advisor Jose is super good and nice. He made sure things got fixed that I had forgotten to mention. I strongly recommend this dealership service My advisor Jose is super good and nice. He made sure things got fixed that I had forgotten to mention. I strongly recommend this dealership service department. More