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Volvo Cars Silver Spring

Silver Spring, MD

4.9
1,670 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Volvo Cars Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3121 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,670 reviews

June 16, 2014

The best deal! Jeff worked extremely hard to get us the best deal possible. We are very satisfied with the final sale price and the quality of the vehicle. Thanks More

by Jenfus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Greenfeld
Jun 25, 2014 -

Volvo Cars Silver Spring responded

Thank you for the positive review Jenfus! We are glad that Jeff was able to find a price that the best for you. Thanks again, have a great day!

June 12, 2014

After sales service The sales team was fantastic prior to the purchase of our new XC 60. We requested after market addition of heated seats, the Sales Manager "Peter" to More

by bljpl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager Peter
Jun 26, 2014 -

Volvo Cars Silver Spring responded

Greetings Billy and Pokhui Lewis! Thank you for stopping by Herb Gordon Volvo. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 30, 2013

Our experience was very positive and pain-free at this dealorship. Iris and the managers patiently addressed all of our concerns until everything was just right. The staff was friendly and nice to work wi More

by scblair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iris Harley
November 26, 2013

Doc and the entire staff were personable and professional. We had a great buying experience and will do business with them again in the future More

by conradmoses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alwyn Alli
Nov 27, 2013 -

Volvo Cars Silver Spring responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

April 25, 2013

We made the drive to MD because the deal seemed too good to be true, Low mileage Honda Accord for UNDER BOOK VALUE! Everyone was cordial to our face. The test drive was carefully planned so that we would no More

by Wendathon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wallace
May 08, 2013 -

Volvo Cars Silver Spring responded

Herb Gordon Volvo would like to sincerely apologize for any miscommunication that occurred during your visit. We were not aware of an issue as we did not receive the letter that you mentioned in your post. We take great pride in the vehicles we sell and will always stand by them if there is a concern. Herb Gordon Volvo’s General Manager Ed Sarecky has been in contact and we understand the concern is currently being addressed to your satisfaction. Once again, please accept our apologies and thank you for your business.

May 29, 2013 -

Wendathon responded

I wrote the review below and I have an update to add...Ed Sarecky Manager from Herb Gordon, read my review and contacted me. He went to a great deal of trouble to address every one of my concerns to my satisfaction! He did a wonderful job! I am very pleased with the followup I received.

January 24, 2013

I emailed with the manager, Mr. Larson and received very prompt reply. The price Mr. Larson offered is unmatchable by other dealers. Mr. Awad drove 2 hours to pick me up and stayed late to show me all the f More

by lichen6886
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Awad
Jan 25, 2013 -

Volvo Cars Silver Spring responded

Hello Lichen, Herb Gordon Volvo would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with George Awad and the team! Thank you again for your review. http://www.facebook.com/HerbGordonVolvo

January 22, 2013

Walked in knowing little about buying a used vehicle and was skeptical about being snowballed as the previous dealers I had visited didn't seem to disclose all the information about the cars that I was inte More

by alicek9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alwyn Doc Alli
Jan 23, 2013 -

Volvo Cars Silver Spring responded

Thank you for your heartfelt response alicek9999. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Doc lead you to your new car, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Herb Gordon Volvo. Thank you again alicek9999 and have a great day! http://www.facebook.com/HerbGordonVolvo

November 25, 2012

I have nothing but the highest praise for this dealership and the sale of my new car. This is the 3rd Volvo I've purchased from them. I just read the brochure for the model I wanted, and told Doc the options More

by MicheleAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alwyn K. Alii (Doc); Peter Larson;
September 29, 2012

After 8 years, I had to let go of my Landrover Discovery. I needed to buy a vehicle so I did my research and decided to buy a Volvo. Safe vehicles with longevity+++ I read the great reviews about Herb Gordon More

by tonya.johnson.9638
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doc Ali
Oct 02, 2012 -

Volvo Cars Silver Spring responded

Hello tonya.johnson.9638, Herb Gordon Volvo would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Doc and the team! Thank you again for your review. http://www.facebook.com/HerbGordonVolvo

September 01, 2012

I live in Alexandria, VA and wanted to buy a Volvo XC60. The salesman at Don Beyer Volvo was not rude, but he was disinterested and dismissive. He gave me a vehicle to drive (he declined to go along for the More

by TCGamble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Miller, Ed Sarecky
Sep 06, 2012 -

Volvo Cars Silver Spring responded

Herb Gordon Volvo appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new Volvo XC60 for a checkup! Thank you again TCGamble for the highly praised review. http://www.facebook.com/HerbGordonVolvo

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