Volvo Cars Silver Spring

brought a car I want to sincerely thank Ed the general manager of Herb Gordon volvo. I call him tell him about my car. It took lesson them five minutes for him I want to sincerely thank Ed the general manager of Herb Gordon volvo. I call him tell him about my car. It took lesson them five minutes for him to make it right. HE DIDN'T EVER STOP THERE.HE CALL ME TO MAKE SURE EVERYTHING WENT OK. HE EVER OFFER TO FIND THE SAME VEHICLE I TRULY LOVE. I LEARN NOT TO LET ONE BAD APPLE AFFECTED THE COMPANY NOT ONLY ARE THEY TRUSTWORTHY BUT THEY PUT THE BUYERS FIRST. HE MADE ME SO HAPPY IT BRING TEARS TO MY EYE.NOT ONLY WILL I GET ANOTHER CAR FROM THEM I LET PEOPLE KNOW IF YOU WANT TO BUY A CAR IN BE TREATED LIKE FAMILY GO THERE. THANKS ED YOU NEED A PROMOTION. They are truly a dealer ship you can count on no matter what. More

Thanks Jose. 6 years of honest, thorough service. My 2010 XC90 is my first Volvo, and the Herb Gordon staff have made me a convert. I don't ask for much, but it's still rare in automotive customer car My 2010 XC90 is my first Volvo, and the Herb Gordon staff have made me a convert. I don't ask for much, but it's still rare in automotive customer care: honesty, professionalism, efficiency, and the ability to handle my prying questions. All done at Herb Gordon Volvo. I will not be changing. They pulled it off again today...................thank you. See you next time! More

Excellent overall service I purchased my S70 GLT Volvo, 19 years ago and I have had outstanding service from the Service Center with the help of Mr. Joseph Devlin (Service Mana I purchased my S70 GLT Volvo, 19 years ago and I have had outstanding service from the Service Center with the help of Mr. Joseph Devlin (Service Manager) and Mr. Steve (Mechanic). I have my repairs completed at Herb Gordon Volvo because of the honesty and the service provided when taking care of my vehicle. Mr. Devlin will explain the service needed and he will turn a stressful day and turn it around. Mr. Steve is a fantastic mechanic and fixes the vehicle to where you feel comfortable after leaving. Herb Gordon thank you for having these two gentlemen in your employee. It is a very friendly and professional atmosphere at Herb Gordon Volvo. More

Purchase 2016 CX60 We went to Herb Gordon Volvo to purchase a new car in 2016 because we went to Herb Gordon Volvo in 2006 to purchase a new car because we went to Herb We went to Herb Gordon Volvo to purchase a new car in 2016 because we went to Herb Gordon Volvo in 2006 to purchase a new car because we went to Herb Gordon Volvo in 2002 to purchase a new car. Each time we went to Neal Hyman for a no stress, no pressure, relaxed discussion of our desires and how Volvo can meet or exceed those desires. This time we were focusing on safety features which Volvo excels. Thank you Neal! We'll be back! More

Volvo service I once again give superior marks to the Herb Gordon Volvo Service Dept., particularly applauding Mr. Espejo and Mr. Devlin for their expertise and ter I once again give superior marks to the Herb Gordon Volvo Service Dept., particularly applauding Mr. Espejo and Mr. Devlin for their expertise and terrific customer service!!! More

Excellent Customer Service When we sent an email inquiry about the vehicle we were interested in the sales rep, Iris Harley, was quick to respond. The sale and pickup of that ve When we sent an email inquiry about the vehicle we were interested in the sales rep, Iris Harley, was quick to respond. The sale and pickup of that vehicle was handled within a few hours that very same day. Iris provided excellent customer service. And even though the financial manager was out that day at the Volvo dealership they quickly processed our paperwork at the Subaru dealership that was only about 500ft away. More

Outstanding sales and maintenance service! Purchased my last three Volvos at Herb Gordon Volvo, and have had all of them serviced there. Neal Hyman made my recent purchase of an XC90 Hybrid eas Purchased my last three Volvos at Herb Gordon Volvo, and have had all of them serviced there. Neal Hyman made my recent purchase of an XC90 Hybrid easy, and he was a delight to work with. Jose Espejo, who has been keeping my cars in pristine condition for the past 20 years, is also an outstanding asset for Herb Gordon Volvo. I can't say enough good things about the people who work at this dealership. They are all hard-working and provide only the highest quality service. I can't imagine going anywhere else for sales or service. More

Great service I have been a faithful customer at Herb Gordon Volvo since I bought my 1998 Volvo S 70 there. Jose Espejo and John Devlin have always been timely with I have been a faithful customer at Herb Gordon Volvo since I bought my 1998 Volvo S 70 there. Jose Espejo and John Devlin have always been timely with my appointments and I have always been satisfied with the mechanics. The bonus car washing and loaner car is always much appreciated. More

Excellent customer service When I called to get an appointment for regular maintenance service. I was able to get my car in the same week. When I got to the dealer, my service When I called to get an appointment for regular maintenance service. I was able to get my car in the same week. When I got to the dealer, my service adviser went over the repairs for regular maintenance service. I asked for the cost, and he gave me an estimate. I left the car that evening, and was give a loaner. The next day, I received a call, explaining additional repairs. I agreed to have the work done. He told me the car would be ready around 5:30pm - 6:00pm. On my arrival he went over the work done in detail. My car was washed, and I was riding in a very smooth running vehicle. I am very pleased from the beginning, to the end of this appointment. More

Great experience Russell Bruce sold us our car. He was outstanding and very knowledgable of the car and overall process. He was accommodating to our needs and has be Russell Bruce sold us our car. He was outstanding and very knowledgable of the car and overall process. He was accommodating to our needs and has been an easy phone call away with any questions! More