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Volvo Cars Silver Spring

Silver Spring, MD

4.9
1,673 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Volvo Cars Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3121 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,674 reviews

September 08, 2016

Thanks Jose. 6 years of honest, thorough service. My 2010 XC90 is my first Volvo, and the Herb Gordon staff have made me a convert. I don't ask for much, but it's still rare in automotive customer car More

by christo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
Sep 21, 2016 -

Volvo Cars Silver Spring responded

Good afternoon, Christo! Thank you so much for your kind comments. Herb Gordon Subaru is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Christo for the highly praised review and we hope to see you again soon.

July 30, 2016

Excellent overall service I purchased my S70 GLT Volvo, 19 years ago and I have had outstanding service from the Service Center with the help of Mr. Joseph Devlin (Service Mana More

by Sandra Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Joseph Devlin, Mr. Steve
Aug 02, 2016 -

Volvo Cars Silver Spring responded

Sandra - Thank you for your encouraging review of Herb Gordon Volvo. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much.

June 22, 2016

Purchase 2016 CX60 We went to Herb Gordon Volvo to purchase a new car in 2016 because we went to Herb Gordon Volvo in 2006 to purchase a new car because we went to Herb More

by RalphSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Hyman
Jul 05, 2016 -

Volvo Cars Silver Spring responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Neal led you to your new 2016 Volvo CX60, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Herb Gordon Volvo. Thank you again and have a great day!

May 26, 2016

Volvo service I once again give superior marks to the Herb Gordon Volvo Service Dept., particularly applauding Mr. Espejo and Mr. Devlin for their expertise and ter More

by cv@umd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo and Joe Devlin
May 26, 2016 -

Volvo Cars Silver Spring responded

Good afternoon. Thank you so much for your kind comments. Herb Gordon Volvo is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

April 17, 2016

Excellent Customer Service When we sent an email inquiry about the vehicle we were interested in the sales rep, Iris Harley, was quick to respond. The sale and pickup of that ve More

by Elizabeth Erisman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iris Harley
Apr 18, 2016 -

Volvo Cars Silver Spring responded

Herb Gordon Volvo is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

Apr 18, 2016 -

Volvo Cars Silver Spring responded

Thank you for your earnest response Elizabeth. We appreciate your feedback and will be sure to share your encouraging thoughts with Iris Harley and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate contact us! We would love to work with you again soon.

April 05, 2016

Outstanding sales and maintenance service! Purchased my last three Volvos at Herb Gordon Volvo, and have had all of them serviced there. Neal Hyman made my recent purchase of an XC90 Hybrid eas More

by lovemyvolvos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Hyman (sales) and Jose Espejo (service).
Apr 07, 2016 -

Volvo Cars Silver Spring responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Neal, Jose, and the team! If you should have any further questions or want a little more insight on your Volvo XC90, please don’t hesitate contact us! We would love to work with you again soon.

March 18, 2016

Great service I have been a faithful customer at Herb Gordon Volvo since I bought my 1998 Volvo S 70 there. Jose Espejo and John Devlin have always been timely with More

by cv@umd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
Apr 07, 2016 -

Volvo Cars Silver Spring responded

Hello! We are glad to hear that you were happy with Jose and Devlin's service - that kind of feedback can go a long way. Herb Gordon Volvo appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much!

March 13, 2016

Excellent customer service When I called to get an appointment for regular maintenance service. I was able to get my car in the same week. When I got to the dealer, my service More

by volvo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
Apr 07, 2016 -

Volvo Cars Silver Spring responded

Herb Gordon Volvo is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your Volvo. It was our pleasure servicing your vehicle and we look forward to hearing from you in the future!

January 04, 2016

Great experience Russell Bruce sold us our car. He was outstanding and very knowledgable of the car and overall process. He was accommodating to our needs and has be More

by Tymon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Bruce
Mar 04, 2016 -

Volvo Cars Silver Spring responded

Hello Tymon, Herb Gordon Volvo would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Russel Bruce and the team! Thank you again for your review.

October 03, 2015

Great Buying Experience I had an overall great experience purchasing a Volvo from Herb Gordon. My salesman Russell was very helpful and knowledgeable and made everything eas More

by Pleased Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Bruce
Oct 05, 2015 -

Volvo Cars Silver Spring responded

Herb Gordon Volvo is delighted to hear that you had a fantastic car buying experience! We strive to provide each and every customer a satisfying visit and we are delighted to hear that Russell and the team provided that for you. As you and your wife settle in to your new Volvos, please do not hesitate to contact us should you have any questions. We would be happy to lend our support! Thanks so much, Herb Gordon Volvo.

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