Volvo Cars Seattle

Always a pleasure; the staff is friendly and professional and I always get my car back on time or early. Great customer service and experience. and I always get my car back on time or early. Great customer service and experience. More

My experience started with great follow up from an email. All the other dealers I talked to wanted me in the showroom before answering the simplest questions. Dick Krause was different. He responded to my qu All the other dealers I talked to wanted me in the showroom before answering the simplest questions. Dick Krause was different. He responded to my questions in an upbeat honest way. Not once did I feel pressured or like a number. I did a lot of online research and Volvo was in my top three. Although there was another dealer close to me I drove to Ravenna because I knew theses were the type of people I wanted to do business with. I ended up buying the car after about an hour of talking and test driving. Volvo got sexy all if a sudden and it's a xxxx of a buy when you compare similar classes. I also loved that my insurance went down 20% from my BMW. If you want a neighborhood feeling car dealer that takes their time with you and doesn't pressure you playing the "game" go to Bob Byers. More

for $2.00 they fixed one my dvd players that another dealership told me had to be completely replaced. an oil change, new wiper blades all around, a replaced fuse, a replaced tail light bulb, a tighte dealership told me had to be completely replaced. an oil change, new wiper blades all around, a replaced fuse, a replaced tail light bulb, a tightened handle to my booster seat, all for under $100.00, and i can use one of their cars to run around town. no one can beat that deal. this is the 3rd time i have visited in the last year and they always take care of me. More

All the staff at the Ravenna dealership, Mark Montgomery and Victor Kirilenko in particular, was very helpful and provided all the information I needed for deciding what vehicle to purchase. I did need more and Victor Kirilenko in particular, was very helpful and provided all the information I needed for deciding what vehicle to purchase. I did need more than two visits before reaching a decision. More

Ravenna Volvo had all our info on file, which made bringing the car in for it's 7500 mile service very good. Price seemed a little high, but quality work. The prices I was quoted to replace the gas bringing the car in for it's 7500 mile service very good. Price seemed a little high, but quality work. The prices I was quoted to replace the gas cap and replace the battery were very high, so we won't be using Ravenna Volvo for those services (to replace gas cap we were quoted $45, we bought our own gas cap for $10 and put it in ourselves. Will do the same for new battery which was a recommended service). Also I'm not sure what is supposed to be included as far as cleaning, but only the front floor mat areas were vacuumed, the back were not touched. That is my only real complaint, overall happy with the service. More

I was able to make an appointment for service for the time I wanted. All service people were cordial and helpful. All people with whom I came in contact were efficient. I am very pleased with the servi time I wanted. All service people were cordial and helpful. All people with whom I came in contact were efficient. I am very pleased with the service at Bob Beyers Ravenna Volvo. More

While Steve was my service contact, when you walk into the office, all eyes look up to make sure you are taken care of. There is never a wait! The atmosphere is professional yet still warm and enjoyable. the office, all eyes look up to make sure you are taken care of. There is never a wait! The atmosphere is professional yet still warm and enjoyable. I was given an estimate and the final bill was very close to the final charges. My car is 11 years old and runs today as well as it did when I first bought it. I am a senior citizen that has to watch my finances very closely. For as long as I have had my car I have taken it to Ravenna Volvo and NEVER had a problem with my car in between service visits. On the other hand, I never feel pressure to do more than is necessary which leads to trust in what they recommend. The report I get with my invoice is easy for me to follow and I use it next time I take it in. I have recommended this dealer to all my friends that own a Volvo. They too, are pleased with the service and work done. After a lifetime of cars and dealers, Ravenna Volvo stands out as an example of excellence. Anita Bowers More

Bought a certified S80 from their used car lot. Had a couple of problems, but they dealt with them. Their shop in downtown Seattle SUCKS... they are rude, and unprofessional, and did damage to my vehi couple of problems, but they dealt with them. Their shop in downtown Seattle SUCKS... they are rude, and unprofessional, and did damage to my vehicle. The Ravenna shop was awesome. Their body shop is great.... Really decent folks... just stay away from the downtown shop. More

Heard word of mouth this dealer was "adequate", no raving reviews either way. I lived near the Seattle dealership so once I bought my new s40 I had them do any and all work on it. After two years no raving reviews either way. I lived near the Seattle dealership so once I bought my new s40 I had them do any and all work on it. After two years of doing buisiness with them, they dropped the ball. I had a oil change and replaced the windshield (due to cracking from a rock chip). Two days after leaving the dealership, the rock guard on the underside of the engine compartment came undone on the freeway on our way for an overnight trip to Vancouver B.C. Had to have Volvo's roadside assistance come to tow the car back home to Seattle, however; fortunately for me, the tow truck driver was able to temperary fix on it so I could drive home. The next morning after repeated attempts to contact Bob Byers Volvo, I had to drive several miles out of my way to a dealership that was open, they took me right in and fixed my car in a very professional and expedited manor. I was so grateful to them, if it wasn't for them, not only would I have been out my trip to Canada, but I would have had to wait another full day without my car. You see, the service department was closed at Bob Byers, but of course their answering machine that I had listened to so many times that morning, said nothing about them being closed that day. So the way I see it, I spent alot of money for them to do work on my car, only to have it fall apart on the freeway, ruined my plans, and was treated as if I was simply an open wallet. More