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Volvo Cars Seattle

Seattle, WA

4.7
389 Reviews
Call Dealership (206) 525-5424
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2700 NE 55th St

Seattle, WA

98105

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389 Reviews of Volvo Cars Seattle

July 02, 2024

Poor communication but good service and friendly representatives. Overall, however, not knowing when one’s car will be ready for days on end (no call with updates or returned phone call after being More

by Ra_duffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Jul 03, 2024 -

Volvo Cars Seattle responded

Thank you for your feedback. While we're glad to hear about the good service and friendly representatives, we apologize for any frustration caused by poor communication regarding your car's status. We aim to improve our process and ensure better updates in the future. If you'd like to discuss this further, please reach out at your convenience. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 29, 2024

Corbin was great with diagnosing and fixing my problem with the alignment. Nahid took good care of me on pick up. This is my sixth Volvo and as always I’m extremely happy with it. More

by dsbrundage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Corbin and Nahid
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Jul 01, 2024 -

Volvo Cars Seattle responded

We're delighted to hear that Corbin and Nahid provided excellent service at Volvo Cars Seattle. Thanks for your continued trust in us, enjoy your sixth Volvo!

June 27, 2024

Navid is an excellent service representative. He is knowledgeable, friendly and efficient. I have been doing business with this dealer for decades. More

by jilljanow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid
Report | Print
Jun 28, 2024 -

Volvo Cars Seattle responded

We're delighted to hear that Navid has been providing excellent service. We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

June 26, 2024

Fantastic buying experience! Robert F was knowledgeable and attentive to all of our questions. He went the extra mile to help us get the car we needed and wanted as well as set More

by 2girls93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Froleich
Report | Print
Jun 26, 2024 -

Volvo Cars Seattle responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you purchased a new Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

June 26, 2024

The service dept is kind, attentive, and genuinely cares about your experience there. Five stars! More

by sarahamey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron in service
Report | Print
Jun 26, 2024 -

Volvo Cars Seattle responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

June 09, 2024

I have been having my Volvos serviced at Ravenna Volvo for over 20 years. Corbin was most helpful in getting my disabled car ready in time to pick up my granddaughters from school. I was stressed out, a More

by lotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin Smith
Report | Print
Jun 10, 2024 -

Volvo Cars Seattle responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. It's great that Corbin was able to assist you during a stressful time and get your car ready! We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

June 05, 2024

Andrew was great to work with, communication was excellent and the service on the car was excellent! More

by L_taisey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jun 05, 2024 -

Volvo Cars Seattle responded

At Volvo Cars Seattle, we’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious shoutout to Andrew. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it. Thanks for choosing us, and happy driving!

May 31, 2024

Corbin was incredibly kind and helpful! However, I was not told that my serpentine belt was loose after he completed a full car inspection. Very happy I received a quote for brake replaceme More

by Rasa K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin
Report | Print
Jun 03, 2024 -

Volvo Cars Seattle responded

Thank you for sharing your feedback! We're glad to hear Corbin was kind and helpful, but we're sorry about the missed communication regarding the serpentine belt. Volvo Cars Seattle will look into this matter to ensure better follow-up in the future. We appreciate your understanding and hope everything gets resolved soon!

May 26, 2024

I have come to this Ravenna dealership for over 40 years. Great visit last time More

by vhartt10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 28, 2024 -

Volvo Cars Seattle responded

Here at Volvo Cars Seattle, we are always thankful for positive feedback from our customers. Thank you for being a loyal customer over the past 40 years.

May 22, 2024

Great attentive service and treated me like a human being. Fast and efficient responses to my questions More

by Aky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 24, 2024 -

Volvo Cars Seattle responded

We're so glad to know you had a positive experience with our team at Volvo Cars Seattle! We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

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