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Volvo Cars Seattle

Seattle, WA

4.6
385 Reviews

2700 NE 55th St

Seattle, WA

98105

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385 Reviews of Volvo Cars Seattle

August 11, 2024

Great experience and service. I highly recommend it! Cody was very friendly, helpful and attentive!! More

by Clara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwann Cody Georges
Aug 12, 2024 -

Volvo Cars Seattle responded

Clara, your kind review warms our hearts! Thank you from the Volvo Cars Seattle Team.

August 04, 2024

Awesome service. Super quick turnaround for my yearly checkup. Cameron was very courteous and answered all my questions. More

by andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 05, 2024 -

Volvo Cars Seattle responded

Thank you for the great feedback! We're glad to hear Cameron provided awesome service and a quick turnaround at Volvo Cars Seattle. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. We appreciate your support!

July 27, 2024

Well, it seems as if the only way I can get a call back from this dealership is to leave a negative Google review. Miracle upon miracles, I actually heard from the service manager last week and expressed m More

by MRH
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Sales manager
Jul 29, 2024 -

Volvo Cars Seattle responded

Your feedback is very concerning, and I apologize for the lack of communication you've experienced. We take safety issues seriously and want to address your concerns promptly. I have reached out to Adam Sasnett, Service Manager, and Hans Kraml, General Manager, to communicate with you ASAP. Thank you, Alex Nielsen - Customer Experience Manager

July 07, 2024

Always a pleasure to work with Navid, great to work with the same person over the years, very uncommon these days. Excellent service and communication. Shuttle service to and from my home was convenient a More

by lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with sales
Jul 08, 2024 -

Volvo Cars Seattle responded

Thank you for sharing your positive experience with Navid and the team at Volvo Cars Seattle! We're glad to hear that our service, communication, and shuttle convenience met your expectations. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Enjoy driving your car!

July 06, 2024

The dealership prides itself on the service. Our services advisor, Navid, is a professional and helpful throughout. More

by lynnthrossell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid
Jul 08, 2024 -

Volvo Cars Seattle responded

Lynn, we're glad to hear Navid provided you with professional and helpful service at Volvo Cars Seattle. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Thanks for sharing your experience!

July 04, 2024

Working with Navid in the service department is always a smooth process. He always keeps you in the loop and is very efficient with his communication. More

by 123jmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid
Jul 05, 2024 -

Volvo Cars Seattle responded

We're glad to hear that Navid provided you with efficient and smooth service at Volvo Cars Seattle. Thanks for sharing your experience! We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

July 02, 2024

Poor communication but good service and friendly representatives. Overall, however, not knowing when one’s car will be ready for days on end (no call with updates or returned phone call after being More

by Ra_duffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 03, 2024 -

Volvo Cars Seattle responded

Thank you for your feedback. While we're glad to hear about the good service and friendly representatives, we apologize for any frustration caused by poor communication regarding your car's status. We aim to improve our process and ensure better updates in the future. If you'd like to discuss this further, please reach out at your convenience. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 29, 2024

Corbin was great with diagnosing and fixing my problem with the alignment. Nahid took good care of me on pick up. This is my sixth Volvo and as always I’m extremely happy with it. More

by dsbrundage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Corbin and Nahid
Jul 01, 2024 -

Volvo Cars Seattle responded

We're delighted to hear that Corbin and Nahid provided excellent service at Volvo Cars Seattle. Thanks for your continued trust in us, enjoy your sixth Volvo!

June 27, 2024

Navid is an excellent service representative. He is knowledgeable, friendly and efficient. I have been doing business with this dealer for decades. More

by jilljanow
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid
Jun 28, 2024 -

Volvo Cars Seattle responded

We're delighted to hear that Navid has been providing excellent service. We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

June 26, 2024

Fantastic buying experience! Robert F was knowledgeable and attentive to all of our questions. He went the extra mile to help us get the car we needed and wanted as well as set More

by 2girls93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Froleich
Jun 26, 2024 -

Volvo Cars Seattle responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you purchased a new Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

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