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Volvo Cars Seattle

Seattle, WA

4.7
389 Reviews

2700 NE 55th St

Seattle, WA

98105

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389 Reviews of Volvo Cars Seattle

September 08, 2024

Service is reliably superb. I have worked with Navid for years. He is simply terrific. A real asset to the leadership and a principal reason for ongoing loyalty. More

by Gerry.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid in setvice
Sep 09, 2024 -

Volvo Cars Seattle responded

Gerry, thank you for your loyalty and kind words about Navid! We're proud to have him on our Volvo Cars Seattle team.

September 08, 2024

Professional, dedicated and committed to getting things right. Helpful and friendly staff that take the time to listen and answer to all my questions. I could go to some other place to get an oil change More

by gkmorell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bradley
Sep 10, 2024 -

Volvo Cars Seattle responded

Thank you for sharing your experience! We're delighted to hear that our team at Volvo Cars Seattle provided professional and dedicated service. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. We appreciate your trust in us with your Volvo C30, and we're here whenever you need us!

September 08, 2024

I waited for service and it was done promptly and under the time estimated. Cameron was an excellent service advisor. More

by randynewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 10, 2024 -

Volvo Cars Seattle responded

Randy, we're glad to hear Cameron provided prompt and excellent service at Volvo Cars Seattle. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Thanks for sharing your experience!

August 17, 2024

Robert was kind and helpful as well and as efficient. We were very well taken care of More

by Suzlorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bradley, Kevin Davis, Matthew Berry
Aug 19, 2024 -

Volvo Cars Seattle responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

August 11, 2024

Great experience and service. I highly recommend it! Cody was very friendly, helpful and attentive!! More

by Clara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwann Cody Georges
Aug 12, 2024 -

Volvo Cars Seattle responded

Clara, your kind review warms our hearts! Thank you from the Volvo Cars Seattle Team.

August 04, 2024

Awesome service. Super quick turnaround for my yearly checkup. Cameron was very courteous and answered all my questions. More

by andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 05, 2024 -

Volvo Cars Seattle responded

Thank you for the great feedback! We're glad to hear Cameron provided awesome service and a quick turnaround at Volvo Cars Seattle. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. We appreciate your support!

July 27, 2024

Well, it seems as if the only way I can get a call back from this dealership is to leave a negative Google review. Miracle upon miracles, I actually heard from the service manager last week and expressed m More

by MRH
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Sales manager
Jul 29, 2024 -

Volvo Cars Seattle responded

Your feedback is very concerning, and I apologize for the lack of communication you've experienced. We take safety issues seriously and want to address your concerns promptly. I have reached out to Adam Sasnett, Service Manager, and Hans Kraml, General Manager, to communicate with you ASAP. Thank you, Alex Nielsen - Customer Experience Manager

July 07, 2024

Always a pleasure to work with Navid, great to work with the same person over the years, very uncommon these days. Excellent service and communication. Shuttle service to and from my home was convenient a More

by lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with sales
Jul 08, 2024 -

Volvo Cars Seattle responded

Thank you for sharing your positive experience with Navid and the team at Volvo Cars Seattle! We're glad to hear that our service, communication, and shuttle convenience met your expectations. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Enjoy driving your car!

July 06, 2024

The dealership prides itself on the service. Our services advisor, Navid, is a professional and helpful throughout. More

by lynnthrossell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid
Jul 08, 2024 -

Volvo Cars Seattle responded

Lynn, we're glad to hear Navid provided you with professional and helpful service at Volvo Cars Seattle. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Thanks for sharing your experience!

July 04, 2024

Working with Navid in the service department is always a smooth process. He always keeps you in the loop and is very efficient with his communication. More

by 123jmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navid
Jul 05, 2024 -

Volvo Cars Seattle responded

We're glad to hear that Navid provided you with efficient and smooth service at Volvo Cars Seattle. Thanks for sharing your experience! We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

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