Volvo Cars Seattle

Quick Service, but no map service The service was quick but they were unable to update the SENSUS navigation map. Apparently this takes 4 hours or more because Volvo is not aware that The service was quick but they were unable to update the SENSUS navigation map. Apparently this takes 4 hours or more because Volvo is not aware that maps change frequently and the online map upload system doesn’t work as described in the manual. I love the car but SENSUS is very disappointing . More

10,000 Mile Service Adam provided great service - quick and efficient which is what I needed. While they do provide loaner cars I opted for the LYFT alternative as it, to Adam provided great service - quick and efficient which is what I needed. While they do provide loaner cars I opted for the LYFT alternative as it, too, was quick and efficient. All around, a very good experience. Thank you, Adam! More

volvo service great service! Naveed was super helpful, courteous and accommodating. i was given a loaner and that helped a lot. everything went smoothly and was great service! Naveed was super helpful, courteous and accommodating. i was given a loaner and that helped a lot. everything went smoothly and was painless More

Efficient and professional Brian was great! He answered all my concerns and streamlined the process-by talking me through the steps so I could get a lot done before I arrived at Brian was great! He answered all my concerns and streamlined the process-by talking me through the steps so I could get a lot done before I arrived at the dealership to test drive the car! Then he shared his Volvo knowledge to make me comfortable with my choice!! I really appreciate his style of selling! More

I think it’s the only Volvo dealership in Seattle, so probab The service department area it’s not very nice, and I didn’t appreciate the fact that no one came out to greet me, I had to get out of my car and go The service department area it’s not very nice, and I didn’t appreciate the fact that no one came out to greet me, I had to get out of my car and go inside. At my dealership in Culver City where I purchased my car the service man always come out to greet you. The waiting area Is cramped and stuffy, So I walked about 75 yards over to the main show room to wait there. I asked the serviceman if they did complimentary car wash it’s like they do at my dealership in LA. He told me that because of some kind a plumbing issue they don’t do it, when I got my car back it had a bunch of very dirty water stains all over my car that were not there when I brought it in like they had set it under something that was dripping water . I really didn’t appreciate the fact that no one even bothered to wipe the dirty water off my car More

Very pleased! I have had my XC 60 Volvo for 1 year. I absolutely love it! It was time for the car’s first service. From making the appointment, reserving a loaner I have had my XC 60 Volvo for 1 year. I absolutely love it! It was time for the car’s first service. From making the appointment, reserving a loaner car, having the service done to receiving a text that the car was ready was a smooth, easy process. They were also able to replace a recalled part at this appointment. Adam at the service desk was courteous, professional and helpful. He took time to answer my many “how to” questions. More

Excellent customer service I am very satisfied with their customer service. I was happy to hear that my car was ready when we came back after lunch. I was impressed with excel I am very satisfied with their customer service. I was happy to hear that my car was ready when we came back after lunch. I was impressed with excellent customer service when I bought my car from their sales department and their service department’s staff are knowledgeable, kind, and helpful, too. More

Very professional Had a number of overdue maintenance items. Adam was great in overseeing that work, taking care of everything, and not trying to sell me unnecessary ex Had a number of overdue maintenance items. Adam was great in overseeing that work, taking care of everything, and not trying to sell me unnecessary extras on my 2007 XC90. More

Dealership is understaffed The service was great. The service team at the front desk was very helpful and fantastic! But! The car was not washed, or vacuumed. The service record The service was great. The service team at the front desk was very helpful and fantastic! But! The car was not washed, or vacuumed. The service record in the car itself was not updated. It still tells me that I need to service my car. Just need more attention to detail. And staff! More

Efficient Dropped off car for system issues. Car was ready within 24 hrs pickup. Issues were clearly explained. Recently moved into the area. Definitely happy t Dropped off car for system issues. Car was ready within 24 hrs pickup. Issues were clearly explained. Recently moved into the area. Definitely happy to find a dealer to go to for future issues. More