Volvo Cars Seattle

I was 30 minutes late for my car maintenance appointment, but the Ravenna Volvo service department still serviced my car without delay and a smile but the Ravenna Volvo service department still serviced my car without delay and a smile More

Apart from a small glitch which they rectified quickly, the service was friendly and they delivered a great car. Danielle went the extra mile and was excellent in going through the features of the car. the service was friendly and they delivered a great car. Danielle went the extra mile and was excellent in going through the features of the car. More

You will not find another dealership out there better than Volvo Cars Seattle! Our sales expert, Dani Ferreira went above and beyond with her knowledge and customer care. With COVID being of a major conc than Volvo Cars Seattle! Our sales expert, Dani Ferreira went above and beyond with her knowledge and customer care. With COVID being of a major concern, everyone was masked and we made the sale outside on a table with chairs! The vehicle is everything we wanted and more. We were never pressured, coerced, or not listened to. Volvo Cars Seattle made our experience fabulous! Special shout out to Nick, and John. I can’t say enough - this is where you want to purchase your vehicle. They’ll be there for you long after the sale. Thank you, Dani! More

Arrived for warranty repair and part had not been ordered. Arrived for rescheduled appointment. Was informed brakes needed service, so authorized the brake job. When I got the car home, I discovered ordered. Arrived for rescheduled appointment. Was informed brakes needed service, so authorized the brake job. When I got the car home, I discovered that one wheel was different from the other three. This was in May. After 3 more trips to the dealership (and 3 months later!) we finally got the correct replacement wheel. They never figured out where the original one went and got the wrong one sent twice. This was costly in time and travel expenses. We were patient and polite throughout, since we understand that mistakes do happen. However, the service department was NOT proactive. It took numerous phone calls to remind them we were still waiting for the wheel. Ignoring or forgetting a customer’s issue is not the way to retain his/her business. More

Process went smooth.Carried out most activities through Process went smooth. Carried out most activities through text and email so deal was fast. Car was delivered as promised. Highly recommended... C Process went smooth. Carried out most activities through text and email so deal was fast. Car was delivered as promised. Highly recommended... Can't speak yet to post sale support but so far so good. More

Great people,very satisfied. Very accommodating very thorough helpful, friendly. Good experience thank you for picking us up at the light rail station. Made it easier thorough helpful, friendly. Good experience thank you for picking us up at the light rail station. Made it easier More

Was able to get in quickly and solved issue. Service rep worked at saving cost.and Recommended upcoming service and detailed cost without being pushy worked at saving cost.and Recommended upcoming service and detailed cost without being pushy More

When we are there we feel that we are viewed as undeserving of a Volvo. During the last service visit which was to be short, Adam announced the recall parts were there and they would be installed. undeserving of a Volvo. During the last service visit which was to be short, Adam announced the recall parts were there and they would be installed. Adam said we would be called when the car was ready. No call. I called at 3pm and was told that car would not be ready till 4pm or 4:30pm. I asked if we could pick it up in the morning and was told that was okay. Just a few minutes later, Adam called and said the car was ready. I told him we were dependent on Public Transit and it would take a long time to get there. We called again at 5pm and said we might be late. During this time we were being texted constantly! We are Not tech savvy and would prefer No Texts! The car was not washed we received a car wash coupon which we thought was inappropriate for this level of car. There were numerous greasy fingerprints on the doors and glass. We do not use car wash. Bruce and Laura Buckmaster. More

I have been taking my Volvo’s to Bob Byer’s Ravenna Volvo for years. The service staff just keep getting better. Naveed has been my contact for last few years and he is excellent in every way. for years. The service staff just keep getting better. Naveed has been my contact for last few years and he is excellent in every way. More

Ravenna Volvo is the best! They are kind, polite, punctual and great to work with. I trust them with my car and know they will always be honest. punctual and great to work with. I trust them with my car and know they will always be honest. More