Volvo Cars Seattle

When we are there we feel that we are viewed as undeserving of a Volvo. During the last service visit which was to be short, Adam announced the recall parts were there and they would be installed. undeserving of a Volvo. During the last service visit which was to be short, Adam announced the recall parts were there and they would be installed. Adam said we would be called when the car was ready. No call. I called at 3pm and was told that car would not be ready till 4pm or 4:30pm. I asked if we could pick it up in the morning and was told that was okay. Just a few minutes later, Adam called and said the car was ready. I told him we were dependent on Public Transit and it would take a long time to get there. We called again at 5pm and said we might be late. During this time we were being texted constantly! We are Not tech savvy and would prefer No Texts! The car was not washed we received a car wash coupon which we thought was inappropriate for this level of car. There were numerous greasy fingerprints on the doors and glass. We do not use car wash. Bruce and Laura Buckmaster. More

I have been taking my Volvo’s to Bob Byer’s Ravenna Volvo for years. The service staff just keep getting better. Naveed has been my contact for last few years and he is excellent in every way. for years. The service staff just keep getting better. Naveed has been my contact for last few years and he is excellent in every way. More

Ravenna Volvo is the best! They are kind, polite, punctual and great to work with. I trust them with my car and know they will always be honest. punctual and great to work with. I trust them with my car and know they will always be honest. More

Friendly, efficient, always deliver what they say and a good value! Love this dealership, it’s neighborhood feel and the location. We bought two Volvo’s here in the past 18 months and have been extremely good value! Love this dealership, it’s neighborhood feel and the location. We bought two Volvo’s here in the past 18 months and have been extremely happy from start to finish and follow up. More

Excellent service on my XC 60. Service staff was excellent and very accommodating to accommodate the date and circumstances with my appointment. Thank you much excellent and very accommodating to accommodate the date and circumstances with my appointment. Thank you much More

Had an Awesome Experience at Bob Byers Volvo dealership The people were kind and friendly. The dealership was setup for social distancing and everyone was wearing masks and gloves. My vehicle was perfectly The people were kind and friendly. The dealership was setup for social distancing and everyone was wearing masks and gloves. My vehicle was perfectly prepped when I got there and Austin my dealer made sure all my questions were answered. I was able to get in and out when it was time to pick up my vehicle in 20-30 minutes. More

Navid Haq took great care of me. Mathew booked me in when I dropped off car. Loved that Navid text me with info and that I could pay invoice right on my cell. Everyone is super courteous and helpful. Great I dropped off car. Loved that Navid text me with info and that I could pay invoice right on my cell. Everyone is super courteous and helpful. Great experience. More

Doing the best they can given the COVID-19 guidelines and restrictions. A bit chaotic and clumsy, but we got the deal done to everyone’s satisfaction. restrictions. A bit chaotic and clumsy, but we got the deal done to everyone’s satisfaction. More

The facility is conveniently located. It was easy to make a service appointment and the staff communicated well regarding the service needs. COVID 19 precautions were taken a service appointment and the staff communicated well regarding the service needs. COVID 19 precautions were taken More

Great Dealer Service - Software Design/Upgrade Needed This review has more to do with the car software system than the dealership. About half way home after the service on my 2020 Volvo S60, a low pressu This review has more to do with the car software system than the dealership. About half way home after the service on my 2020 Volvo S60, a low pressure tire warning light came on. The tire app showed orange circles with all tires. The car was handling fine. At home I checked the pressure in all tires. They were all fine - 40 psi hot. I called the dealership and was advised to restart the tire app. After that the warning screen went away. The dealership had no idea why this occurred. The tires were not low in pressure. This was right after the car was serviced for a software update. This is just one example of what I see as a need for Volvo to update its software and software design interface. Johnny Ives was the software designer at Apple who helped create the popularity of Apple devices. Johnny now has his own design company. I would strongly advise Volvo consult with Johnny for future software designs. The Volvo is a great car. But, suffers from a software system that does not meet the same level of excellence. More