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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
659 Reviews

659 Reviews of Volvo Cars Santa Monica - Service Center

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August 06, 2021

Robert was very helpful and accommodating! He squeezed me in without an appointment which was very appreciated. I love getting my car serviced here. Thank you!! More

by logansamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi logansamo, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 05, 2021

Easy to get the appt. that I wanted and were very accommodating for all the needs and informed me of what and when things were being done and even got me my car back 2 days earlier than they thought More

by MITCHELL.A.SONNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Mitchellasonners, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 03, 2021

Everyone I worked with and came into contact with at Volvo of Santa Monica that day was very helpful and communicative. I will continue going there for service! More

by leeann7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi leeann7, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 02, 2021

It was a very quick service of my vehicle and the staff I interacted with were very professional and courteous. I was very happy, only thing I wish I had asked for was for the trunk to be vacuumed as it was More

by TP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi TP, We appreciate you choosing us for your recent service. Thanks for the feedback!

July 31, 2021

Klaus is always polite and helpful! Great customer service! Love that you wash my car when I bring it in for service! Would recommend this dealership! More

by mlalspaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi mlalspaugh, We appreciate you choosing us for your recent service. Thanks for the feedback!

July 31, 2021

Excellent, friendly service overall and the team completed the tasks in half the time expected giving me back some of my day. I would highly recommend the team. More

by JUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Justin, We appreciate you choosing us for your recent service. Thanks for the feedback!

July 31, 2021

The Volvo staff was great.I appreciate their hard work and courteous..I'm happy that I chose this dealership. I would recommend this dealership to any and all. More

by DEREKPRIDE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Derek, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

July 30, 2021

Robert Muñoz was very helpful and understanding with my needs. He’s always very attentive and as always he keeps me updated with the progress with my vehicle. More

by FRANC.TRINIDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi FRANC.TRINIDAD, We appreciate you choosing us for your recent service. Thanks for the feedback!

July 30, 2021

As I stated it in the tex message to Roman , everybody I came in contact with treated me nicely and professionally. Good job!!see you on my next appointment service More

by JUANTCARCAMO@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi juantcarcamo, We appreciate you choosing us for your recent service. Thanks for the feedback!

Aug 23, 2021 -

JUANTCARCAMO@gmail.com responded

Good job guys

July 29, 2021

The service center completed my recall and repair quickly and were very responsive. Robert was very helpful. Would recommend the service center with 5 stars. More

by kg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi kg, We appreciate you choosing us for your recent service. Thanks for the feedback!

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