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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
660 Reviews

660 Reviews of Volvo Cars Santa Monica - Service Center

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August 21, 2021

My wife took the car to have the 20,000 mile service and was treated very very well. She was very pleased with the service and with the salesman especially. I believe his name is Robert More

by damonpfaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Damonpfaff, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 21, 2021

I took my car in for service work. Klaus called me to remind me it was due a day before my car notified me it was time. He was courteous, knowledgeable and did exactly what he promised with getting the c More

by BCORENMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi BCORENMAN, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 21, 2021

Robert expedites everything well.Car is cleaned Robert expedites everything well. Car is cleaned beautifully. Arrangements for a ride home and back were made expeditiously All support staff were More

by CAROLRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi CAROLRW, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 17, 2021

I had to take my car in for a factory recall. I was a little frustrated because my car was in for another recall just a few weeks ago and this wasn’t handled then. In any case, for this time around, my c More

by akhurdajian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi akhurdajian, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 17, 2021

This dealership’s service department was great— excellent communication. I’m looking forward to having them around for the life of my Volvo. Call ahead for appointments. More

by BARB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi BARB13, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 13, 2021

My Service rep Robert is always so helpful! Always easy to work with! A real gentlemen! I would highly reccoment Volvo Santa Monica and Robert! Thanks so much for all your assistance over the years More

by CATERINGBYANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi cateringbyandrea, Thanks so much for the feedback! We appreciate you choosing us!

August 10, 2021

robert gave my volvo priority to get diagnosed and repaired quickly - one day turnaround! really like the Alto service - far superior to uber or lyft; excellent More

by kemosaabe9
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi kemosaabe9, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 09, 2021

Excellent and professional service team at this dealership. Roberto is brilliant to work with and always on point with his clarity, communication and timeliness. I recommend this dealer for servic More

by Simmo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire car wash and valet team. My car was there a week awaiting a part and no dings or scratches! , Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Simmo18, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 08, 2021

I always appreciate Robert's attentiveness, timeliness, and service. The service was completed as quoted and returned within a few hours. I come back to Volvo Santa Monica because of the great customer ser More

by JOHNCAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
Aug 09, 2021 -

Volvo Cars Santa Monica responded

John , Thank you for the amazing review !! On behalf of Stephanie , Robert and Klaus we appreciate the great responses that wonderful customers like you share with us . We look forward to taking care of all your automotive needs now and in the future !!

August 07, 2021

Robert took excellent care of me. I’m extremely pleased with my service! He took care of all the needs that I came in for. I will be back! More

by WENDYSFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Wendysfox, We appreciate you choosing us for your recent service. Thanks for the feedback!

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