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Volvo Cars Santa Monica

Santa Monica, CA

4.9
817 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 817 reviews

January 02, 2025

My experience was greatly enhanced due to the rep helping me. Liesel was friendly, knowledgeable, patient and answered all of my questions. She made sure I had all the information I needed to make the decisi More

by INDIGO1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laizarose Guino
Jan 02, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Liesel and the team at Volvo Cars Santa Monica provided you with such a positive experience. It's wonderful knowing our staff could assist in making your visit informative and pleasant. Thank you for sharing! Safe travels!

January 02, 2025

The person who helps me at check in is great. But the reviews from the customer have to be on gmail. I only have aol. I would give him 5 stars, but I can't fill out the other form. Gloria More

by GLOSALICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Gloria! We're glad to hear that the person who helped you at check-in provided great service. We understand the difficulty with the review process and appreciate your willingness to give a 5-star rating. If you ever need assistance with anything else, feel free to reach out!

January 02, 2025

Fabulous service as always! It's a pleasure to bring my car in every time! More

by SUSANOLSEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We're so happy to hear that you consistently have a positive experience with us. It’s always a pleasure to take care of your car, and we look forward to continuing to serve you in the future!

January 01, 2025

Robert was very helpful and communicative. He provided excellent service and was accommodating in helping me get to a price with which I was comfortable More

by ES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert provided excellent service for you at Volvo Cars Santa Monica. Thank you for sharing your experience with us!

January 01, 2025

Everything was terrific. My car was ready on time and the technician was helpful and my car cleaned More

by JOSH@THEYOGACOLLECTIVE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Volvo Cars Santa Monica responded

Josh, thank you for the positive feedback about your recent visit here at Volvo Cars Santa Monica! We appreciate your business and hope to see you again next time!

December 31, 2024

I took my car in for the annual warranty service - Klaus was super helpful, pleasant and easy to work with. My car was freshly cleaned when I picked it up! More

by KROCONNOR22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus provided you with such a positive experience at Volvo Cars Santa Monica. It's great knowing your car was returned freshly cleaned and ready to go! Thanks for sharing this feedback!

December 31, 2024

Robert is the best Service Advisor I have ever met. He was fast and efficient and I really appreciate the excellent carwash he provided. More

by JOE.G2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Volvo Cars Santa Monica responded

Joe, we're delighted to hear that Robert provided you with exceptional service at Volvo Cars Santa Monica. Thank you for sharing your experience and appreciating the carwash!

December 31, 2024

Very very very good job I love Volvo car Today I drive and enjoy driving More

by JIMMEHDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Volvo Cars Santa Monica responded

Thank you for the positive feedback! Our Volvo Cars Santa Monica team looks forward to serving you again in the future!

December 30, 2024

Friendly service staff, great communication. Gave frequent and timely updates on service. Loaner vehicle provided free of charge. More

by JADE.JENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laiza
Dec 31, 2024 -

Volvo Cars Santa Monica responded

Jade, we're delighted to hear that our service team at Volvo Cars Santa Monica provided you with excellent communication and a seamless experience. Thanks for sharing your feedback!

December 29, 2024

The service was very easy, very fast and the customer service was wonderful. Thank you! More

by NATHALIECAHEN3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Volvo Cars Santa Monica responded

Nathalie, Thank you for the five-star rating! The team looks forward to working with you again! - Volvo Cars Santa Monica

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