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Volvo Cars Santa Monica

Santa Monica, CA

4.8
606 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 606 reviews

September 09, 2021

John Kozin was great. Spoke on the phone first. Then met in person. Great customer service. Great price. Very friendly. Did what he could to get us the best price. Also followed up the next day to e More

by ameetkeny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Kozin
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi ameetkeny, Thanks for sharing these kind words regarding your recent purchase. We appreciate you choosing us! Cheers to many happy miles ahead.

September 09, 2021

The dealer worked on line to negotiate the price before I arrived. This process was very helpful and speeded up the process. The salesman was very professional and friendly. More

by joseph_reed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kozin
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi joseph_reed, We appreciate you choosing our dealership for your new vehicle. Thanks for the kind words and cheers to many happy miles ahead!

September 07, 2021

Robert was extremely helpful when working to address my issues and concerns. Although the Service Department was extremely busy due to the upcoming holiday weekend, Robert and the team was able to service More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi ES, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

September 05, 2021

Salesman was very nice (John)!!!! Finance on the other hand was very aggressive I know that’s his/her job! BUT when I tell you I’m approved through CU and don’t run my credit I meant ALL of that. All ende More

by DAWN.WOODS28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yona
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi Dawn, Thanks for the feedback! We appreciate you choosing our dealership for your new car needs!

September 03, 2021

Great service awesome employees polite. Always ready to assist you when you walk in .the services department very professional and prompt happy to own a More

by YOUSSEF3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi YOUSSEF3, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

September 03, 2021

This dealer knows what they are doing i drop off my veh with complete tyrust that they will take care of any issues i am having with vehicle. Robert is the best SA in town! More

by artymcfly99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi artymcfly99, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

August 30, 2021

Great service from Brian, he was helpful, knowledgable and very professional. He was very easy to talk to and was able to answer all questions we had. More

by rg_gregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, St. Onge
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi rg_gregory, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

August 28, 2021

Great experience. Not sure what else to stay to reach the 25 word minimum, in order to submit this survey. Change the minimum. Happy Saturday! Extra words. More

by ebaymail818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kozin
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi ebaymail818, Thanks for sharing the kind words! We appreciate your feedback.

August 28, 2021

Kind service, in a clean and relaxing facility. Inventory was thorough with knowledgeable salespeople. Staff without their own customers were ready to assist when directly asked a question. More

by ddscott57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian St. Onge
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi ddscott57, Thanks for sharing these words regarding your recent experience with us. We appreciate your feedback!

August 28, 2021

Excellent service...fast....complete and Klaus was incredibly helpful. He ordered a part and it arrived when he said that it would and he teccted mr right away to come in....great customer service Kla More

by MCLEWISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi MCLEWISON, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

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