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Volvo Cars Oklahoma City

Edmond, OK

5.0
516 Reviews

14220 Broadway Ext.

Edmond, OK

73013

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516 Reviews of Volvo Cars Oklahoma City

September 15, 2020

Debbie made finding a new car painless! She was helpful and knowledgeable about the car. We will do business with Volvo in the future because of Debbie. More

by korielee10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Hite-Stewart
Sep 17, 2020 -

Volvo Cars Oklahoma City responded

Thanks so much for your kind words, Debbie is a gem! We are very happy to have been able to help. Be sure to let us know if there is anything else we can do for you.

September 11, 2020

Had an awesome experience at Volvo! The employees that helped me were very kind and patient while I looked at different cars trying to find the right one for me! More

by Madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Scott, Jerremy Jackson, Johnny Hawpe, Debbie Hite-Stewart, Jenna Powell
Sep 14, 2020 -

Volvo Cars Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership. We look forward to helping you in the future.

September 11, 2020

I have been buying cars for over 45 years and my experience with Volvo Cars Oklahoma City was the best car buying experience that I have ever had. Jerry Scott understood my decision making process a More

by waw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Scott
Sep 14, 2020 -

Volvo Cars Oklahoma City responded

We are so glad we could help with your car shopping experience! Be sure to let us know if there is anything else we can do to help.

Sep 15, 2020 -

waw responded

Every day that goes by I am enjoying my Volvo more. I can not thank you enough for introducing me to the Volvo experience. Driving is fun again, while being far safer than I expected. Please use my review to let others in on the Volvo experience. Bill

September 04, 2020

Debbie made our car buying process so amazing and made us want to come back for any future vehicle purchases. She was thorough with everything and answered any questions we had. It truly was the best car buy More

by kayladhood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Hite-Stewart
Sep 08, 2020 -

Volvo Cars Oklahoma City responded

Thanks so much for your kind words, we are very happy to have been able to help. Be sure to let us know if there is anything else we can do for you.

September 04, 2020

Great experience! Debbie was a delight to work with, love our new purchase! Due to an accident had to get a replacement vehicle. Experience was by far the one of the easiest car purchases I’ve ever ma More

by kim.bruggeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Adickas, Debbie Hite-Stewart
Sep 08, 2020 -

Volvo Cars Oklahoma City responded

We hope you are enjoying your new car, and we are thankful you chose us to do business with. Please let us know if there is anything else we can do to help.

September 01, 2020

Earlier this month I visited Volvo OKC service department to get a new key fob for my 11 year old Volvo S80. I only had 1 key fob so it was important for me to have a second one. I spoke with Kristina who wa More

by Dvcrnr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristina Parsons
Sep 08, 2020 -

Volvo Cars Oklahoma City responded

We apologize for any confusion/misunderstanding this service visit may have caused. Your vehicle is equipped with the Keyless Go feature, but in order to program your key, it still needs to be inserted into the key slot inside of your dash. The key slot was intermittently not working meaning it would not pull the key-fob into the slot sometimes (which was the case while we had the vehicle), so due to this, we were unable to get your vehicle to program during its visit with us. We would never try to sell a repair that was not needed. Our management team would be happy to discuss this further with you. Please reach out to Jim Ross at (405) 272-1717 to discuss further.

Sep 12, 2020 -

Dvcrnr1 responded

have great reviews and I obviously had a bad experience. I am sure the buying experience is exceptional. However I stand by that Mr Ross claiming that key slot was intermittently not working meaning it would not pull the key-fob into the slot is NOT accurate. I have had this car for some time and never once did I ever have this issue. Furthermore why would another Volvo dealership have NO issues in programming new key fob? Your basicly saying key slot intake does not work only at your dealership on that one day at your service department. So it works everywhere and anywhere but does not work at Volvo okc??? Mr Ross I wanted and asking nothing in return. I had hoped you could have reached out to me where I could have had some sort of understanding or “meeting of the minds” where I would consider using your dealership in future. I am only 1 customer and I am sure I will be brushed under the rug. Take into account my wife just bought our second Volvo a xc60 in Dallas at Crest Volvo where we were warmly taken care of in service department and sales department on our new vehicle. On Monday Mr Ross reached out to me and called me. We had a great constructive conversation. After speaking with him at great length I believe my situation was an isolated incident with no ill intentions. Mr Ross was very clear that given what happen that he will further research what happen and find out what happen in order that something like this wont happen again. After speaking with him I will most likely try again to use service department with the new (used) vehicle I purchase in Texas.

September 01, 2020

Had a great experience here. Came to look at some of their SUVs and Dakota was great at finding exactly what we were looking for. I love my Volvo and would definitely recommend them! Not pushy at all! More

by mallorylutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerremy Jackson, Dakota Canaday
Sep 08, 2020 -

Volvo Cars Oklahoma City responded

We are so glad we could help with your car shopping experience! Be sure to let us know if there is anything else we can do to help.

August 27, 2020

Volvo OKC Dealership was an amazing experience! Aslan worked tirelessly with me on questions, price changes, updates and kept me informed throughout the whole process. His patience and professionalism wa More

by Seadoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aslan Maleki, John Adickas, Aslan Maleki
Sep 08, 2020 -

Volvo Cars Oklahoma City responded

We are so glad we could help, and we truly appreciate your kind words and trusting us from out of state! Please be sure to let us know if there is anything else we can do to help!

August 25, 2020

Great experience. Debbie wanted what I wanted which was to find the car for me - not make a sale or get a car off the lot. Jeremy was on top of it and even discovered an oversight in the paperwork which sa More

by susestew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cargile, Jerremy Jackson, Kristina Parsons, Krisanne Klein, Debbie Hite-Stewart
Sep 08, 2020 -

Volvo Cars Oklahoma City responded

Thank you so much for the kind words, we will be sure to pass them along. Please let us know if there is anything else we can do to help.

August 24, 2020

Debbie was so great to work with. No pressure, just good insight on the XC60 I knew I wanted. We worked through several different vehicles before I found the right one, and she made the whole experience ve More

by MichelleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Hite-Stewart
Aug 24, 2020 -

Volvo Cars Oklahoma City responded

Thank you so much for the kind words, we will be sure to pass them along. Please let us know if there is anything else we can do to help.

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