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Volvo Cars Oklahoma City

Edmond, OK

5.0
515 Reviews

14220 Broadway Ext.

Edmond, OK

73013

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515 Reviews of Volvo Cars Oklahoma City

November 10, 2021

Nice employees. Enjoyable buying experience. Nice selection of vehicles. Great follow up after purchasing vehicle. More

by Carrie hogue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Scott, Cliff Troutman, John Adickas, Debbie Hite-Stewart, Aslan Maleki, Jeremy Williams, Aslan Maleki
Nov 16, 2021 -

Volvo Cars Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership and truly appreciate the kind words. We look forward to helping you in the future.

November 03, 2021

5 STAR customer service, in a 5 STAR customer focused environment, with a 5 STAR product. What a great purchasing experience I had at Volvo Cars of Oklahoma City. Volvo is an automobile that you aspire t More

by RABROOKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons, John Adickas, Eric Brown, Cynthia Decker, Dillon Bolin, Jeremy Williams
Nov 16, 2021 -

Volvo Cars Oklahoma City responded

Wow! Thank you so much for the feedback, we are thrilled you had a great experience with us! We appreciate your business and hope to see you again soon!

November 03, 2021

5 STAR customer service, in a 5 STAR customer focused environment, with a 5 STAR product. What a great purchasing experience I had at Volvo Cars of Oklahoma City. Volvo is an automobile that you aspire t More

by RABROOKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons, John Adickas, Eric Brown, Cynthia Decker, Dillon Bolin, Jeremy Williams
Nov 16, 2021 -

Volvo Cars Oklahoma City responded

Wow! Thank you so much for the feedback, we are thrilled you had a great experience with us! We appreciate your business and hope to see you again soon!

October 22, 2021

Aslan is the most professional automotive transition specialist you will ever meet at a dealership. We have purchsed multiple Volvo XC90s from him and his level of dedication and ease of transaction is More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aslan Maleki, Aslan Maleki
Nov 16, 2021 -

Volvo Cars Oklahoma City responded

Thank you for letting us and the community know about your fantastic experience with us and Aslan! We hope to see you again soon. Be sure to let us know if there is anything we can help with.

October 18, 2021

I brought the car in for a sunroof issue and an I brought the car in for a sunroof issue and an alignment. Well, the sunroof issues caused damage to the seal and scratched the roof of the car. Wit More

by bjk1829
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristina Parsons, Jenna Powell
Oct 25, 2021 -

Volvo Cars Oklahoma City responded

Hello, thanks for your candid feedback. Unfortunately due to a new car inventory shortage our loaner car numbers have gotten smaller and it can be challenging to provide everyone a loaner car. We do our best to provide them when the customer's scheduling requirements allow. We apologize we couldn't get a loaner for this appointment. We were not made aware of any scratches at the time of your service and welcome a discussion. Please feel free to contact our service manager, Jim Ross, at 405-488-6297.

Oct 26, 2021 -

bjk1829 responded

Service was made VERY aware! there is no need for discussion. only warning for potential customers. The buying experience is wonderful but service is a disgrace. So much so that after purchasing 7 cars from the Bob Howard auto group.. I will never do business with BH again. I have sold the Volvo in question and returned to a true luxury brand that understand what their customers expect.

September 15, 2021

Easy to do business with. Debbie was very helpful. Would recommend her to our friends. More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Hite-Stewart
Sep 15, 2021 -

Volvo Cars Oklahoma City responded

Thank you so much for the kind words, we will be sure to pass them along. We appreciate you choosing our dealership to do business with! Please let us know if there is anything else we can do to help.

September 14, 2021

Debbie is awesome and this dealership is great. They were transparent in pricing and Debbie knew her product. I initially spoke with Ross who was also very helpful. More

by Juliahester95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerremy Jackson, Debbie Hite-Stewart, Jeremy Williams
Sep 15, 2021 -

Volvo Cars Oklahoma City responded

We are so glad we could help with your car shopping experience! Be sure to let us know if there is anything else we can do to help.

September 12, 2021

Absolute amazing service in all aspects! From sales, to service, to finance, all employees are so kind and friendly! I always love coming here and receiving top level quality customer service and care! Tha More

by Liam11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ross, Jerry Scott, Kristina Parsons, Jenna Powell
Sep 15, 2021 -

Volvo Cars Oklahoma City responded

We are so glad we could help, and we truly appreciate your kind words and trusting us with your vehicle's service as well as your shopping needs! Please be sure to let us know if there is anything else we can do to help!

September 11, 2021

Debbie took excellent care of us on our trip to Volvo OKC. We called ahead and we're greeted at the door. The car was prepared and ready when we arrived. The purchasing process was quick and efficient. More

by clint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Hite-Stewart, Jeremy Williams
Sep 15, 2021 -

Volvo Cars Oklahoma City responded

We are so glad we could help, and we truly appreciate your kind words and trusting us from out of state! Please be sure to let us know if there is anything else we can do to help!

September 08, 2021

Debbie is a wonderful salesperson. She was very nice and easy to talk which made the car buying experience enjoyable. She was very helpful with any questions we had. Thank you, Debbie. More

by ErinB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Scott, Debbie Hite-Stewart
Sep 15, 2021 -

Volvo Cars Oklahoma City responded

Thanks so much for your kind words, we are very happy to have been able to help. Be sure to let us know if there is anything else we can do for you.

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