Volvo Cars Manasquan

I enjoyed my entire experience meeting and partnering with The Team at Volvo Cars Manasquan during my recent purchase of my new Volvo S90! I am now a Customer Friend for Life. Chris, Patrick & Liz -T with The Team at Volvo Cars Manasquan during my recent purchase of my new Volvo S90! I am now a Customer Friend for Life. Chris, Patrick & Liz -Thank You So Much for such an amazing car buying experience from Liz's immediate follow-up on my internet search, to my test drive with Patrick in Sales and finalization of the deal with Chris =Excellent Teamwork!!! More

Volvo Cars Manasquan provides outstanding service after purchase. Be it Sean, Norm or Bryan, they have always kept me informed at every step of the service. purchase. Be it Sean, Norm or Bryan, they have always kept me informed at every step of the service. More

The always do an outstanding job with service. They get the job done right the first time and scheduling and loaner vehicles are never a problem. the job done right the first time and scheduling and loaner vehicles are never a problem. More

Not a good option for buying remotely Purchased a car remotely from this dealership as there weren’t any S90’s locally that had the options and color I was looking for. The salesman Dan wa Purchased a car remotely from this dealership as there weren’t any S90’s locally that had the options and color I was looking for. The salesman Dan was OK. All communication was done over the phone and his attitude towards me improved greatly once I told him I was going to purchase the car. The last 2 cars I have purchased CPO have needed a break job immediately after purchase. Since the dealers were local they took care of it in their facility, being that this dealer is 400 miles away I was worried that I would get stuck with a 1400 break job. The salesman and the used car manager Joe assured me that they were a reputable dealership and the breaks would be in good order. The car was shipped to my house and I had to wait for the plates to arrive, once they did I took the car to my local Bobby Rahal Volvo to have it inspected so I could put the PA plates on the car. They told me the car needed rear brakes and rotors but everything else was in good order. I contacted my salesman and it took two weeks to get a response from the management. Joe informed me that my local dealer was just trying to up sell me on the rotors and they were most likely fine if I wasn’t feeling pulsing and that they were willing to pay for the brake pads. The total estimate from the Volvo dealer was $702 but Joe offered to send a check for $250 for the brakes. I reluctantly agreed as I am busy and didn’t feel like fighting over a few hundred dollars with a dealer so far from my home. The check never showed up, a week later I called to inquire about it and Joe informed me that he called and left me a VM stating that I had to provide them with a paid invoice for the completed work. I NEVER received a message from him about this. Not in my missed calls or stored in my VM box. I told him to keep the $250 as I was tired of playing all these games. In the end, the one item I was concerned about and asked several times to make sure would not be an issue is the one thing they failed on. I will have to pay the $702 for brakes myself for a CPO car I just spent $35K on. More

Since it was a emergency issue, Sean was very proactive in getting me a loaner immediately, which slowed the car to be fixed in a timely fashion. This made the experience go smoothly. in getting me a loaner immediately, which slowed the car to be fixed in a timely fashion. This made the experience go smoothly. More

Very good dealership! The office in Manasquan made on us most favorable impression - there was a nice working atmosphere without any tension. We were very happy with the s The office in Manasquan made on us most favorable impression - there was a nice working atmosphere without any tension. We were very happy with the service provided by Mark Slattery. He is a born salesman, courteous, tactful, and ready to listen to a client in order to understand what the client wants and then focus on getting exactly what the client was looking for. Mark has a unique gift to be helpful without crossing a delicate line between providing help and exerting pressure. All our questions were answered, all drive test were immediately arranged for. Eventually he helped us to make the right decision and made an acceptable offer. We are grateful to Mark for his most excellent service. Sean Trembly, service representative was very knowledgeable and supportive when we brought our newly leased car to calibrate blind spot sensors. The problem have been resolved within one hour, everybody around was friendly and cheerful. Very good dealership! More

Trisha Imbembo redefined customer service at Volvo Manasquan. She was patient and informative and never pushy. She worked closely with me over several weeks as I found the right car for me and my fami Manasquan. She was patient and informative and never pushy. She worked closely with me over several weeks as I found the right car for me and my family. The leasing process was transparent and hassle free. I could not recommend Trisha more! More

Parts Dept. for new key programming. They were very accommodating. Friendly, expedited process, took the stress out of a potentially stressful situation. The processor and programmer. accommodating. Friendly, expedited process, took the stress out of a potentially stressful situation. The processor and programmer. More

Norman was a very good interface into the service department I have never been to this dealership for service but they did a very good job department I have never been to this dealership for service but they did a very good job More

C70 Volvo 60k scheduled maintenance Service was prompt and efficient.Norman pleasant and informative. Waiting area A1. Complimentary car wash a nice touch. Worth long trip from home to d Service was prompt and efficient.Norman pleasant and informative. Waiting area A1. Complimentary car wash a nice touch. Worth long trip from home to dealer. More