Volvo Cars Manasquan
Manasquan, NJ
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Excellent service and professionalism from our sales person Mark Slattery, delivery coordinator Thomas Russomano and business manager Jeane Baum. They all did a very good job and the purchase of our veh person Mark Slattery, delivery coordinator Thomas Russomano and business manager Jeane Baum. They all did a very good job and the purchase of our vehicle was a very positive and smooth process. Thanks to all. More
After having a failed battery, Volvo Cars Manasquan arranged for immediate service for my vehicle. I really appreciate their promptness and professionalism. Sean Trembly was very helpful and knowledgea arranged for immediate service for my vehicle. I really appreciate their promptness and professionalism. Sean Trembly was very helpful and knowledgeable. More
Professional and Friendly My new S60 is a great/safe vehicle. The buying experience was outstanding. Every question I had about the vehicle was answered. The staff is very know My new S60 is a great/safe vehicle. The buying experience was outstanding. Every question I had about the vehicle was answered. The staff is very knowledgeable about their cars. The staff is very friendly and they always go the extra mile to ensure your complete satisfaction. It was great to work with Pat (the salesman), Chris (the manager), and Jeane (the business manager). Special thanks to the young technician who helped me set up and understand the technology in my new car. Finally, I was so impressed by the business owner, Jack, who personally thanked me for my purchase and offered support with my vehicle in the future. They really stand behind their vehicles.. Thank you very much and have a Happy & Healthy New Year! More
I liked my salesman. Pat was laid back and recommended I liked my salesman. Pat was laid back and recommended a good used car. Looking forward to see how the service is in that department. I liked my salesman. Pat was laid back and recommended a good used car. Looking forward to see how the service is in that department. More
I really like this dealer. I have purchased 3 vehicles over several years to upgrade each time. The service area is excellent too. I will keep them. over several years to upgrade each time. The service area is excellent too. I will keep them. More
I enjoyed my entire experience meeting and partnering with The Team at Volvo Cars Manasquan during my recent purchase of my new Volvo S90! I am now a Customer Friend for Life. Chris, Patrick & Liz -T with The Team at Volvo Cars Manasquan during my recent purchase of my new Volvo S90! I am now a Customer Friend for Life. Chris, Patrick & Liz -Thank You So Much for such an amazing car buying experience from Liz's immediate follow-up on my internet search, to my test drive with Patrick in Sales and finalization of the deal with Chris =Excellent Teamwork!!! More
Volvo Cars Manasquan provides outstanding service after purchase. Be it Sean, Norm or Bryan, they have always kept me informed at every step of the service. purchase. Be it Sean, Norm or Bryan, they have always kept me informed at every step of the service. More
Not a good option for buying remotely Purchased a car remotely from this dealership as there weren’t any S90’s locally that had the options and color I was looking for. The salesman Dan wa Purchased a car remotely from this dealership as there weren’t any S90’s locally that had the options and color I was looking for. The salesman Dan was OK. All communication was done over the phone and his attitude towards me improved greatly once I told him I was going to purchase the car. The last 2 cars I have purchased CPO have needed a break job immediately after purchase. Since the dealers were local they took care of it in their facility, being that this dealer is 400 miles away I was worried that I would get stuck with a 1400 break job. The salesman and the used car manager Joe assured me that they were a reputable dealership and the breaks would be in good order. The car was shipped to my house and I had to wait for the plates to arrive, once they did I took the car to my local Bobby Rahal Volvo to have it inspected so I could put the PA plates on the car. They told me the car needed rear brakes and rotors but everything else was in good order. I contacted my salesman and it took two weeks to get a response from the management. Joe informed me that my local dealer was just trying to up sell me on the rotors and they were most likely fine if I wasn’t feeling pulsing and that they were willing to pay for the brake pads. The total estimate from the Volvo dealer was $702 but Joe offered to send a check for $250 for the brakes. I reluctantly agreed as I am busy and didn’t feel like fighting over a few hundred dollars with a dealer so far from my home. The check never showed up, a week later I called to inquire about it and Joe informed me that he called and left me a VM stating that I had to provide them with a paid invoice for the completed work. I NEVER received a message from him about this. Not in my missed calls or stored in my VM box. I told him to keep the $250 as I was tired of playing all these games. In the end, the one item I was concerned about and asked several times to make sure would not be an issue is the one thing they failed on. I will have to pay the $702 for brakes myself for a CPO car I just spent $35K on. More
Since it was a emergency issue, Sean was very proactive in getting me a loaner immediately, which slowed the car to be fixed in a timely fashion. This made the experience go smoothly. in getting me a loaner immediately, which slowed the car to be fixed in a timely fashion. This made the experience go smoothly. More