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Volvo Cars Lisle

Lisle, IL

4.8
1,270 Reviews
Volvo Cars Lisle, winner of the 2023 Volvo Excellence Award, has been servicing the Chicagoland area for over 60 years. Learn more about us at https://bit.ly/3IhT9gR
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4325 Lincoln Ave

Lisle, IL

60532

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Showing 1,270 reviews

September 04, 2024

Came in originally for a service on the vehicle I owned but when the cost to fix it was practically the trade-in value I decided to look at getting something new. Merza Merza got me an incredible deal that More

by mdaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merza Merza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Midgal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Volvo Cars Lisle responded

Thank you for sharing your fantastic experience with us! We're delighted that Merza was able to turn a potentially stressful situation into a major positive outcome, securing you a great deal on your new car. We're happy to hear you're excited about your purchase, and we truly appreciate your 5-star rating. We look forward to seeing you again soon!

September 01, 2024

Great customer service and attention to detail. Jack himself was spectacular and made things as easy as possible. More

by kathryn.f.drews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Iwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Volvo Cars Lisle responded

Thank you, Kathryn, for your kind words and 5-star rating! We're delighted to know that Jack's attention to detail and excellent customer service made your experience spectacular. We appreciate your feedback and look forward to welcoming you back to Volvo Cars Lisle!

September 01, 2024

Manager came out of the office and congratulated me on my purchase, he never introduced and still is himself. I’ve never experienced this before. Also, no business cards were given except for the finance More

by sandr9680
Recommend Dealer
Yes
Employees Worked With
Sam Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Volvo Cars Lisle responded

Thank you for your feedback and for choosing Volvo Cars Lisle! We’re glad to hear that Sam and our finance manager provided a helpful and professional experience. We apologize for the oversight in introductions and not providing business cards. Your feedback helps us improve, and we hope to provide an even better experience next time. We appreciate your review and look forward to serving you again!

August 31, 2024

Cant believe I never considered a Volvo! Sam did a great job helping me. An overall great experience. More

by ChalieW
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Volvo Cars Lisle responded

Thank you for sharing your experience and for the 5-star rating! It’s great to hear that Sam made your visit enjoyable and that you had a positive experience discovering Volvo. We appreciate your feedback and look forward to welcoming you back in the future!

August 31, 2024

Lolita is the "PRO FROM DOVER" she knows her stuff on these volvo cars, if she doesn't she will get you the info ASAP. I have been buying cars from Volvo of Lisle for many years, and Lolita has been my g More

by shorttux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lolita Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

shorttux responded

Great Dealer and great service go to Volvo of Lisle

Aug 31, 2024 -

Volvo Cars Lisle responded

Hi Shorttux! Thank you for taking the time to share your experience and for the 5-star review! We're thrilled to hear that Lolita's expertise and dedication have made such a positive impact on your car-buying journey. We're grateful for your loyalty to Volvo of Lisle and are glad to know that Lolita has always provided you with a no-pressure, informative experience. We appreciate your kind words and look forward to serving you again in the future!

August 31, 2024

Amazing amazing experience. My first high end vehicle purchase and was very hesitant on how it would go. Knowledge, patience, communication, from start to finish. It was actuall More

by ablaquiere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Volvo Cars Lisle responded

Thank you for your fantastic review! We’re delighted that Chris and our finance team made your first high-end vehicle purchase a smooth and enjoyable experience. Your satisfaction and comfort are our top priorities, and we’re so glad to hear you’ll be returning to Volvo of Lisle. We look forward to assisting you with your next Volvo when your lease ends!

August 30, 2024

Lolita was professional, personable, gracious and communicated the nuances of the business transaction with concise clarity. Her competence provided a confidence regarding my decision to purchase th More

by dwd0125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lolita Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Volvo Cars Lisle responded

Thank you for taking the time to leave such a positive review! We're delighted to know that Lolita's professionalism and clear communication helped make your decision easier. It's wonderful to hear that her service made a positive impact on your experience. We appreciate your feedback and hope to welcome you back soon!

August 29, 2024

My first few messages were a little confusing but appreciate the follow up for clarity More

by chris-claytor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley De Vries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Merza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hajira Mahmood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Volvo Cars Lisle responded

Hi Chris! Thank you for sharing your experience with us! We apologize for any confusion caused by our initial messages, but we're glad that our follow-up helped provide the clarity you needed. We appreciate your understanding and look forward to serving you more effectively in the future!

August 27, 2024

Professional staff and a very pleasant atmosphere. Very informative and allowed me the grace to feel comfortable with my decision to purchase. More

by earlinemoore1948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Basarich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Garretto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

earlinemoore1948 responded

I'm grateful for the excellent service we received from Chris and the staff at Volvo of Lisle. I would recommend him without hesitation.

Aug 27, 2024 -

earlinemoore1948 responded

Grateful for the service. I'm loving my vehicle.

Aug 27, 2024 -

Volvo Cars Lisle responded

Hi Earline! Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed the professional service and pleasant atmosphere at our dealership. It's great to know that Chris and our team could provide you with the information and comfort you needed to make your purchase decision. We truly appreciate your recommendation and look forward to serving you again in the future!

August 25, 2024

Chris was very professional and knowledgeable. I had a handful of questions, and he was able to answer all of them. Chris made us feel comfortable and we enjoyed our time with him. We were 2nd More

by marynassar64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Volvo Cars Lisle responded

Thank you, Mary, for sharing your experience with us and for the 5-star review! We're delighted to hear that Chris was able to make your visit enjoyable and that his professionalism and dedication made you feel comfortable. We’re proud to have team members like Chris who go the extra mile to ensure our customers are fully satisfied. We hope you enjoy your new car and look forward to welcoming you back in the future!

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