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Volvo Cars Gilbert
Gilbert, AZ
365 Reviews
At Volvo Cars Gilbert, we believe you deserve a professional and hassle free experience while shopping for your next vehicle. Because we take pride in serving our customers to the fullest, we have established a web site that provides all your vehicle needs. Not only will this site help you find the perfect new luxury car or used car, but also cater to your financing, Volvo repair and service needs. We are also dedicated to locating standard and hard to find car parts.
At Volvo Cars Gilbert, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Phoenix, Scottsdale, Chandler, Gilbert, Mesa, Glendale and Peoria, Arizona. Our address is 3285 S. Gilbert Road, Gilbert, Arizona. Thank you for visiting and remember, the entire staff at Volvo of Tempe looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 365 reviews
February 19, 2020
Had a horrible experience at this dealership. Brought my car in to get fixed, they told me I needed extensive work done right away. Took it to my mechanic that evening and he said nothing was wrong. Not onl car in to get fixed, they told me I needed extensive work done right away. Took it to my mechanic that evening and he said nothing was wrong. Not only were they dishonest, they were also very rude at this location. I drive out of my way to visit another dealership. More
by cindyseite
Employees Worked With
Mike D
November 21, 2019
Ghosted...by an auto dealer? First the positive; very friendly staff, nice & clean dealership. Good inventory choices. Very helpful employees...while @ the dealership. Now t First the positive; very friendly staff, nice & clean dealership. Good inventory choices. Very helpful employees...while @ the dealership. Now the negative. Very poor follow ups/customer service. Took employee 2 days to respond to an email, and then after a phone call--in which i indicated i was ready to move forward on a purchase--the employee ghosted me. Gave a pretty competitive price quote when I first arrived at the dealership, but then when I was ready to purchase, the price went up. Employee asked if I had original quote from dealership, which I did, and then stated he was going to check to see why the price appeared to go up. Never heard back from employee. More
by AZVB
Employees Worked With
Other
September 20, 2019
Auto purhcase My experience at this dealership was superior. I felt the sales personnel was extremely patient, knowledgeable and professional. The finance manager My experience at this dealership was superior. I felt the sales personnel was extremely patient, knowledgeable and professional. The finance manager was extremely thorough in going over all of the options and paperwork. More
by Toyota
Employees Worked With
Bryan Campbell
April 17, 2019
Outstanding place Love my S90. Thank you Volvo Cars Gilbert. Great job. Best sedan I have owned. A big thanks to all the Sales Managers and staff. Love my S90. Thank you Volvo Cars Gilbert. Great job. Best sedan I have owned. A big thanks to all the Sales Managers and staff. More
by Paul H Traininer
Employees Worked With
Shawn Cleghorn, Kevin Wallace, Rick Kazanjian
June 18, 2018
Easy and low pressure Purchasing was easy and not high pressure. Kim Knorr was great to worth with. I was able to leave and think about it overnight without the pressure Purchasing was easy and not high pressure. Kim Knorr was great to worth with. I was able to leave and think about it overnight without the pressure. I’m very detailed and this allowed me to work it through in my head. The location is beautiful and my car is fantastic as well with a great warranty because it was certified Pre-Owned. Pleasantly surprised with Volvo as a brand honestly. More
by K2montana
Employees Worked With
Kim Knorr
March 29, 2018
Best experience in buying a car!! I just had the best experience ever when purchasing my new Volvo. I have never owned a Volvo before, but I will be a Volvo person now!! I have had Lex I just had the best experience ever when purchasing my new Volvo. I have never owned a Volvo before, but I will be a Volvo person now!! I have had Lexus, BMW, Cadillac, Lincoln, Ford, Honda and I trade my cars every 2 years. This dealer was the best!!! Kevin (my salesperson) was very nice and no pressure, Dan (the manager) was very helpful and wanted to give me the best deal. Rick (service) is very nice and gets things ordered and done quickly. I highly recommend!! More
by Bonnieher
Employees Worked With
Shawn Cleghorn, Kevin Wallace, Rick Kazanjian
March 07, 2018
Incompetent Service Department My wife and I have been driving Volvos for almost 30-years and we currently own 3 and every since this dealership moved from Tempe to Gilbert we have My wife and I have been driving Volvos for almost 30-years and we currently own 3 and every since this dealership moved from Tempe to Gilbert we have received the worst service ever! The service advisor misinformed me about the repairs on my last visit and proceeded to treat me rudely after I found out that certain things that I had asked to be repaired were not. I have had my vehicle in 3X in a row for shifter problems and after each time they said it was fixed and returned it to me it was worse than it was before and yet they just want to put the blame on my vehicles mileage and wear and tear and they will not take any responsibility for the fact that they never fixed the entire issue properly the first, second or third time and then they give me a list of other repairs that my vehicle needs and because I couldn't afford to get them all done they actually shamed me for it and tried to tell me that was the reason why vehicle didn't function properly but yet as I mentioned above, they couldn't even properly repair the things that I asked them to fix! More
by RojioSutn
Employees Worked With
Rick Kazanjian
March 04, 2018
Excellent service from Mike. He inspected the vehicle and explained what needed to be done and what did not have to be done. He stayed with the quote. The work perform from Mike. He inspected the vehicle and explained what needed to be done and what did not have to be done. He stayed with the quote. The work performed by the mechanic was great. Very pleased. More
by Lorne
February 22, 2018
Don't listen to the customer I had brought my 2008 Volvo C70 in for service when my "check engine" light came on. When I initially came in with the problem, they were supposedly f I had brought my 2008 Volvo C70 in for service when my "check engine" light came on. When I initially came in with the problem, they were supposedly fixed it and the light came back on by the time I had gotten home. I took the car back again, again, again and again to correct the problem, which took over 3 months with letters including Volvo of North America and eventually a letter from my attorney to see that I was serious. In the course of all of this, they had damaged the vents to my AC. They also broke the caps on my front bumper that would cover the wiper for the headlights. Never again will I subject myself their poor customer service. More
by Keeshu52
Employees Worked With
Jason Hair, Hans Burkardt
January 04, 2018
Hans is very knowledgeable and helpful It was easy to make an appointment appointment. It went very well. Hans was very knowledgeable and helpful. All in all a great experience. Thanks! It was easy to make an appointment appointment. It went very well. Hans was very knowledgeable and helpful. All in all a great experience. Thanks! More
by Scott
Employees Worked With
Hans Burkardt
