Volvo Cars Gilbert
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I stopped into the dealership to look at a certified pre-owned car. I was greeted by Skyler who was pleasant and professional. There was a wait to speak with a sales person as it was on a weekend. T pre-owned car. I was greeted by Skyler who was pleasant and professional. There was a wait to speak with a sales person as it was on a weekend. The first sales person who was available was Josiah. He greeted me in a professional, respectful manner. Josiah was very helpful and not pushy at all. He was very knowledgeable about the vehicle and politely answered all of my questions. We are not quite ready to buy just yet. However, as soon as we are ready, we will definitely want Josiah to help us with our purchase. Your dealership gets an A+ from me for customer service from both Skyler and Josiah. Both of these people are a definite asset to your company. More
Courteous and thorough service. Friendly sales associates and very nice showroom environment. Absolutely no pressure and overall a very pleasant buying experience. I would recommend this dealership and it's and very nice showroom environment. Absolutely no pressure and overall a very pleasant buying experience. I would recommend this dealership and it's people for your next car. More
Awesome experience from start to finish. Ron was my Awesome experience from start to finish. Ron was my salesman and he couldn’t have been more helpful and accommodating. They really go above and beyo Awesome experience from start to finish. Ron was my salesman and he couldn’t have been more helpful and accommodating. They really go above and beyond. When I got to the finance department Marie was there and made everything a breeze. She was pleasant and informative. I can’t tell you the last time I’ve had a good experience buying a car but they definitely made it great. Thanks Ron and Marie! More
Great car buying experience! Josiah Hall and Marie Bowers are the best! Very professional! I love my new XC40! I would highly recommend this dealership. are the best! Very professional! I love my new XC40! I would highly recommend this dealership. More
Couldn't be more satisfied with the service and attention my wife and I received at Volvo Cars Gilbert. Our sales consultant Josiah Hall was awesome, he was attentive to all of our needs and questions and we my wife and I received at Volvo Cars Gilbert. Our sales consultant Josiah Hall was awesome, he was attentive to all of our needs and questions and we had a lot because we drove in from Las Vegas for a particular pre-owned vehicle we were interested in. Suffice to say that the vehicle was everything we were looking for and Josiah and the rest of the team at Volvo Cars Gilbert made the entire process from beginning to end a pleasure and worth the trip so if you're a local don't hesitate, this dealer does care about their customers and is like dealing with family. More
Not a positive experience, AT ALL. I was calling everyday for over 2 weeks to test drive a vehicle they had advertised on their website, was told several different stories by 3 different sales persons and th for over 2 weeks to test drive a vehicle they had advertised on their website, was told several different stories by 3 different sales persons and the manager about why it was in the shop and they would get a hold of me 'as soon as it was available.' When it finally was available, I was texted pictures one afternoon by the only sales rep that actually got back to me (the others promised, but never did, which is why I had to keep on calling DAILY) and I immediately called and scheduled the first available time (the following day at noon). As I was driving in, I was texted that the vehicle had sold the previous evening. I was told after I arrived there was a "list of potential buyers," but I was never shown it or my placement on it, just that someone else had purchased the vehicle so I was out of luck, "but we'd be happy to let you know if the deal falls through." Not a good way to generate a 'positive customer experience.' The vehicle also had two error codes on my OBDII scanner, so their pre-inspection missed that as well. I think the common trope about salesman is currently active here, they only care about making money, not honoring their own promises. I won't be recommending their dealership EVER. Buyer beware. More
Our salesperson Josiah Hall was very polite and professional. Hands down, best experience at a dealership we've had. The entire sales team made my wife and I feel at ease. professional. Hands down, best experience at a dealership we've had. The entire sales team made my wife and I feel at ease. More
Update: purchased a used BMW and was happy for first few days but within a week, we spent $2k at BMW dealership on fuel injectors and spark plugs. Contacted sales agent, Jacob Worrell, provided BMW repair i days but within a week, we spent $2k at BMW dealership on fuel injectors and spark plugs. Contacted sales agent, Jacob Worrell, provided BMW repair invoice, he sent the invoice up his chain but as of today, I can’t get management to call me to discuss! Extremely poor customer service and follow-through. I would not buy another used car from Volvo of Gilbert and would advise everyone of the same hence this update to our original rating. Hope this helps. More
Second car from this dealership. Always happy with service. Really appreciated the time Eddie spent with us making sure we understood everything about the vehicle. service. Really appreciated the time Eddie spent with us making sure we understood everything about the vehicle. More