Volvo Cars Bellevue

This is the second Volvo that I have purchased from Bellevue Volvo. I requested the salesman I had the first time, which was 11 yrs ago. I wanted to work with him because I trust him, and I knew there Bellevue Volvo. I requested the salesman I had the first time, which was 11 yrs ago. I wanted to work with him because I trust him, and I knew there wouldn’t be a high pressure sales pitch. I was able to get the price I wanted. I also appreciate the online contact who texted me questions about what exactly I was looking for, so that she too would keep a look out for it. I highly recommend them More

Very happy with my last service visit. The service advisor was excellent with very good people and communication skills. The car was ready at the time promised and performs very well. advisor was excellent with very good people and communication skills. The car was ready at the time promised and performs very well. More

It appeared this was the first car Volvo of Bellevue had ever sold. Despite pre-doing all the paperwork they had sent, it took over 4 hours to complete the transaction; they got the VIN wrong and so the pap ever sold. Despite pre-doing all the paperwork they had sent, it took over 4 hours to complete the transaction; they got the VIN wrong and so the paperwork had to be re-accomplished at our home that night, and we STILL don’t have a copy of what we’re contracted for. We repeatedly sat and waited while the salespeople got up and disappeared, not ever telling us where they were going or why they were leaving, and not communicating when they would be back or what we should do in the meantime. It was a MIRACLE we went through with the sale. More

A good experience. Prompt efficient attention at drop off, clear explanation of work done and presentation of results. Staff were friendly, polite, efficient and helpful off, clear explanation of work done and presentation of results. Staff were friendly, polite, efficient and helpful More

easy to work with. Great guidance through custom build process. Great transparency in sharing process from manufacture to shipping to final sale. Easy to work with in person and very patient with any sl process. Great transparency in sharing process from manufacture to shipping to final sale. Easy to work with in person and very patient with any slip ups questions I might have had. Also provided helpful solutions with respect to pricing. More

The service was excellent. I did not feel pressured. The two gentlemen who helped me, Paul and Chris, explained everything very thoroughly and in understandable terms. two gentlemen who helped me, Paul and Chris, explained everything very thoroughly and in understandable terms. More

Sales specialist Chris Liston didn’t give us the agreed price and I discovered it after I already wrote the check. I offered to write another check but he said we'll do the paperwork again and I didn't wan price and I discovered it after I already wrote the check. I offered to write another check but he said we'll do the paperwork again and I didn't want to waste more paper and I believed him when he said the refund won't take long. Well, the refund is taking a long time and Chris is unresponsive to my inquiry. He said before we bought the car that their dealership is all about building customer relationship..this customer is very disappointed! More

Do not buy from Volvo Cars of Bellevue! They were so disorganized- it took hours and hours to get pricing. They said our car was just off the truck so we would get it in a day— we had to call repeatedly disorganized- it took hours and hours to get pricing. They said our car was just off the truck so we would get it in a day— we had to call repeatedly as we never heard anything from them— they were wrong and the car wasn’t there... got it after much delay and without a “sorry” or any sort of acknowledgement of their error, and again, WE had to do all the initiating and whatnot. Truly horrible customer service. More

The Volvo Cars Bellevue dealership was very easy to work with. Overall, in all the 40 years of my car buying experiences, this car purchase was by far the most positive car buying experience I have ever exp with. Overall, in all the 40 years of my car buying experiences, this car purchase was by far the most positive car buying experience I have ever experienced. More

Excellent service. They serviced my 16 year old Volvo, but treated me as if I purchased it yesterday. This is the way customer service should be done. Very happy. but treated me as if I purchased it yesterday. This is the way customer service should be done. Very happy. More