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Volvo Cars Bellevue

Bellevue, WA

4.3
262 Reviews
Call Dealership (425) 249-7393

420 116th Ave NE

Bellevue, WA

98004

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262 Reviews of Volvo Cars Bellevue

November 15, 2024

Hector Castaneda was courteous and thoughtful. He gave excellent recommendations for the yearly service to my car. More

by lynlmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Castaneda
Report | Print
Nov 15, 2024 -

Volvo Cars Bellevue responded

Lyn, we're delighted to hear that Hector provided courteous and thoughtful service at Volvo Cars Bellevue. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Thank you for sharing your experience with us!

November 09, 2024

These guys will sell you a car, sure. But they don’t understand their own contracting terms, and their customer service afterwards is abhorrent. The best example is a genuine response to More

by James Deal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chandler (sales), Randy (manager), Nolan (Sales)
Report | Print
Nov 11, 2024 -

Volvo Cars Bellevue responded

Banks, It's disheartening to hear about your experience with our team, and I apologize for any frustration caused by the lack of communication. We strive for clarity in all aspects of our service, so it's concerning that this wasn't reflected during your interactions. I appreciate your feedback and your comments will be shared with our store management. Thank You, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 08, 2024

Very good service, friendly stuff, would recommend service here. They also provided shuttle service. Also fixed the tire pressure issue More

by jpapple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Nov 08, 2024 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

November 07, 2024

Great staff Very helpful Very professional Constant feedback Great at explaining options Worked accommodating in completing services More

by richifoster3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 07, 2024 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

October 11, 2024

Excellent service. Chris was super helpful. The service was done quickly and communication was good More

by Thorvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reilly
Report | Print
Oct 15, 2024 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

October 10, 2024

Service experience was excellent! Everyone was courteous and the 10k mile service was completed promptly. More

by Jubilantjesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reilly
Report | Print
Oct 11, 2024 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences at Volvo Cars Bellevue. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon receive a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Thanks for choosing us above the rest!

October 09, 2024

Prompt and courteous services. Employees patiently walked me through steps by steps to set up the new profile in the vehicles . More

by Cih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 09, 2024 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

October 09, 2024

Competent staff in front and back and garage! . Schedule offerings were great and quick. More service staff for intake thanusual More

by Kathughes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 10, 2024 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

October 06, 2024

Excellent service. The service advisor explained all the maintenance routines very clearly. I got the car serviced back at the promised time. More

by Shine_das2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Oct 07, 2024 -

Volvo Cars Bellevue responded

We're delighted to hear about your positive experience with our service team at Volvo Cars Bellevue. We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

September 19, 2024

Lindsey is great. Work was done to specificatio. Shuttle provided. Only complaint is the car had to stay overnight for what should have been a quick fix. More

by bradbogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Sep 21, 2024 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

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