Volkswagen of West Islip

This dealership was amazing and working with John L and Jon made it so much better Jon made it so much better More

We’ve just bought a Wolkswagon, our dealer Saadi was extremely helpful and nice . Her very professional approach made our transaction effortless, quick and pleasant. We highly recommend Saadi Parks and extremely helpful and nice . Her very professional approach made our transaction effortless, quick and pleasant. We highly recommend Saadi Parks and this dealership. More

From the second we walked in Volkswagon of Islip we had very friendly and courteous service! Saadia Parks helped us and was our salesperson and she was Outstanding,friendly,professional and very helpful an very friendly and courteous service! Saadia Parks helped us and was our salesperson and she was Outstanding,friendly,professional and very helpful and courteous and we walked out with a great deal and car in no time!! We would definitely use volkswagon of islip and again and would recommend to family and friends and anyone looking for a car!!! Thank you Saadi Parks again!! A++++ 5 stars i give her and dealership More

Don't go unless you want to be promised one deal then held against your will when they try to change it (holding your trade in paperwork hostage so they keep you in there) and then they try to get more $ held against your will when they try to change it (holding your trade in paperwork hostage so they keep you in there) and then they try to get more $ out of you every month. Absolutely ridiculous process with an awful Finance team. Sales team was super nice, but sadly the Finance Team is a completely different story. More

Dont go unless you want to be told exactly how to finance your car and treated like you don't know what's best for yourself. they'll tell you the bank will only allow you to put down 20% to approve the loan your car and treated like you don't know what's best for yourself. they'll tell you the bank will only allow you to put down 20% to approve the loan (a lie) and tell you that its the same monthly payment and out of pocket cost if you just pay the money towards a 7 year loan rather than putting it towards the down payment on a 3 year loan (a massive lie). Still waiting for my $500 deposit back. Christina Canale is who I worked with and who tried to feed me the lies, watch out for her!! Good luck to everyone else. More

They are deceptive in advertising. They advertised a used car for $24,000 and when I went and looked at it all of a sudden it became $28,800. They add on a "Reconditioning Fee" and oth They advertised a used car for $24,000 and when I went and looked at it all of a sudden it became $28,800. They add on a "Reconditioning Fee" and other nonsense. I hate shopping for cars to begin with because of all the games dealers like this try to play. Like everyone that walks into the dealership is an idiot. They texted me later and said they're bottom line was $25,500 if I financed it through them. Thats still $1,500 over their advertised asking price. Sorry, I don't do business with somebody trying to rip me off More

Great experience buying my car here this week. Christina was excellent as was the rest of the team. She don’t do any sales pitch as she knew I knew what I wanted and let me make the decision that Christina was excellent as was the rest of the team. She don’t do any sales pitch as she knew I knew what I wanted and let me make the decision that was right for me. She made the whole process easy and I got a great deal on my trade in. Highly recommend this dealership. Everyone was very friendly and helpful. More

This VW tried to tell me that they need to 'increase the price of the car because i'm financing through a credit union'. Which is illegal. MSRP was $21,773, got 1k off. Told me the final price BEFORE taxes/ price of the car because i'm financing through a credit union'. Which is illegal. MSRP was $21,773, got 1k off. Told me the final price BEFORE taxes/regi/etc was $25,018 with the $1889 reconditioning fee and the price increase due to financing through Jovia. Nothing was broken out by the finance manager (Jared Varnadore) in the purchase agreement (also illegal and after reading other reviews is a VERY common scenario). Would not recommend going here, but if you do, i'd HIGHLY suggest reviewing all documentation/fees/pricing before accepting any financing. I'm lucky that i had a similar purchase agreement from another dealership to compare the fees with! Sales staff was professional, but management and finance was horrible and sleazy. Heading back to Sunrise Toyota who told me about all fees upfront and properly broke out everything in their purchase agreement! At ST I was looking at a $26,900 vehicle, and after all taxes/fees/etc, the price to be finance before down payment was $29k and change. For the vehicle at VW with a MSRP of $21,773, the amount to be financed was $28,400. WATCH OUT PEOPLE! More