Volkswagen of Union
Union, NJ
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1,166 Reviews of Volkswagen of Union
Lease I must say Great service and I must also say good price and also I would like to add that the show room is very nice I must say Great service and I must also say good price and also I would like to add that the show room is very nice More
VW Tiguan leasing Rick Farfan in Union VW was very helpful to address my questions / needs with the new vehicle. His insights allowed me to understands my needs and lan Rick Farfan in Union VW was very helpful to address my questions / needs with the new vehicle. His insights allowed me to understands my needs and land on the right vehicle. I would definitely reach back out to Rick once I am ready for my purchase. More
New customer!! I bought a new gti and I’m loving it. The staff was great,they had answers to all my questions either on the or phone or at the dealership.They’re sup I bought a new gti and I’m loving it. The staff was great,they had answers to all my questions either on the or phone or at the dealership.They’re super professional and friendly. Tom S. More
Great, friendly service & affordable pricing The customer service I was provided during my transaction at this dealership was attentive, patient, and very helpful. I puchased a new 2019 Jetta SEL The customer service I was provided during my transaction at this dealership was attentive, patient, and very helpful. I puchased a new 2019 Jetta SEL Premium and was afforded a reasonable price. The careful detail and care Mr.Turcotte took to answering each of my questions was helpful and guided me to make my decision in purchasing the Jetta from this dealership. Management was also able to answer all my questions and provide the best deal for me. Overall, I am extremely satisfied with both the dealership and my new vehicle. More
Pretty Good Rick Farfan is a good and proactive salesman. He took care of us very well. We were able to deal with him and his manager quite well. Overall experien Rick Farfan is a good and proactive salesman. He took care of us very well. We were able to deal with him and his manager quite well. Overall experience was pretty good. More
The service person was quick. I went in for a oil change. The service was excellent, the people were friendly. The shop had refreshments. I would recommend this place again. I went in for a oil change. The service was excellent, the people were friendly. The shop had refreshments. I would recommend this place again. More
Great experience on first car lease This was my first purchase of a new car. Overall Kevin was very helpful and put up a fair fight as me and my father tried to get a good deal. I defini This was my first purchase of a new car. Overall Kevin was very helpful and put up a fair fight as me and my father tried to get a good deal. I definitely would recommend this dealer to anyone looking to get a VW. Especially if they are looking for a manual. More
Oil change The service was good and I will be back again. Price was reasonable wait time was not to bad even though I did not have an appointment. The service was good and I will be back again. Price was reasonable wait time was not to bad even though I did not have an appointment. More
Great customer service My service advisor Ed does a great job ensuring customer satisfaction. I am pleased with the service provided. He also made sure the care was spotless My service advisor Ed does a great job ensuring customer satisfaction. I am pleased with the service provided. He also made sure the care was spotless clean when I picked it up. More
Poor customer service You can have great service in the beginning but poor overall rating at the end. When made appointments to sign paperwork and drive the car home. But You can have great service in the beginning but poor overall rating at the end. When made appointments to sign paperwork and drive the car home. But no waited hours and came back before closing done in 3 minutes. The will try to cheat you of your refundr egistration fee estimate which is overinflated to begin with to the actual fee. They will give you lip service for awhile and will say no refund due. Complaint made to NJ Consumers Affairs. More