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Volkswagen of Union

Union, NJ

3.7
1,166 Reviews

2155 Route 22 West

Union, NJ

07083

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1,166 Reviews of Volkswagen of Union

December 28, 2018

Lease I must say Great service and I must also say good price and also I would like to add that the show room is very nice More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Vispisiano
December 28, 2018

VW Tiguan leasing Rick Farfan in Union VW was very helpful to address my questions / needs with the new vehicle. His insights allowed me to understands my needs and lan More

by SY.SAM.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Farfan
December 27, 2018

New customer!! I bought a new gti and I’m loving it. The staff was great,they had answers to all my questions either on the or phone or at the dealership.They’re sup More

by TOMSHERMAN1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Caceres
December 27, 2018

Great, friendly service & affordable pricing The customer service I was provided during my transaction at this dealership was attentive, patient, and very helpful. I puchased a new 2019 Jetta SEL More

by JettaMan19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan, CJ Turcotte
December 27, 2018

Pretty Good Rick Farfan is a good and proactive salesman. He took care of us very well. We were able to deal with him and his manager quite well. Overall experien More

by Volkswagenisnice
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Farfan
December 26, 2018

The service person was quick. I went in for a oil change. The service was excellent, the people were friendly. The shop had refreshments. I would recommend this place again. More

by SANDIE1395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
December 25, 2018

Great experience on first car lease This was my first purchase of a new car. Overall Kevin was very helpful and put up a fair fight as me and my father tried to get a good deal. I defini More

by KIRKLOP94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Santos, Nadia Dufaut
December 25, 2018

Oil change The service was good and I will be back again. Price was reasonable wait time was not to bad even though I did not have an appointment. More

by JOAQUINRESTOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
December 24, 2018

Great customer service My service advisor Ed does a great job ensuring customer satisfaction. I am pleased with the service provided. He also made sure the care was spotless More

by NIMERKAWWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
December 22, 2018

Poor customer service You can have great service in the beginning but poor overall rating at the end. When made appointments to sign paperwork and drive the car home. But More

by CDR M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pasquale Genova, Rodger Zepka
Jan 17, 2019 -

Volkswagen of Union responded

YOUR COMMENTS ARE WELL APPRECIATED BUT U ARE INCORRECT ABOUT A REFUND. U WERE CHARGED THE CORRECT FEE FOR REGISTRATION. U WERE NOT OVER CHARGED. I AM SORRY U FEEL THAT WAY.

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