Volkswagen of Union

Everything A++++ The service provided by Ed Gonzales was excellent. As a whole, the experience was impeccable, on time and courteous. The only recommendation is to hav The service provided by Ed Gonzales was excellent. As a whole, the experience was impeccable, on time and courteous. The only recommendation is to have snacks available in the customers waiting area. More

Great Experience I purchased side steps for my 2019 VW Atlas. Kevin Santos (Assistant Sales Mgr) did everything possible to ensure that I had an excellent experience. I purchased side steps for my 2019 VW Atlas. Kevin Santos (Assistant Sales Mgr) did everything possible to ensure that I had an excellent experience. He coordinated with the service team and got me in/out of the service center in a timely manner.. Installation was done well and my overall experience was positive. More

Very professional, honest and straight to the point I came in just to look at a car that I saw on the web site. I met Christian, he showed me the vehicle. I told him what I was looking for and he made i I came in just to look at a car that I saw on the web site. I met Christian, he showed me the vehicle. I told him what I was looking for and he made it happened. I left that evening with a new car! More

Rodger Zepka Rodger is the reason I bought my certified Passat, terrific guy, treated me right, no bs...I’d recommend my friends to him with no hesitation. Rodger is the reason I bought my certified Passat, terrific guy, treated me right, no bs...I’d recommend my friends to him with no hesitation. More

Outstanding Customer Service I never write reviews but I have to shout out Nadia, Sean, and VW Union. They were incredibly informative, transparent, and helpful! Her and Sean walk I never write reviews but I have to shout out Nadia, Sean, and VW Union. They were incredibly informative, transparent, and helpful! Her and Sean walked me through the entire lease process after helping me find the model that would be the best fit! More

90K Maintenance I was able to get in and out relatively quickly even though I wanted to change my loaner car at the last minute from a Passat to a Tiguan. I was eyei I was able to get in and out relatively quickly even though I wanted to change my loaner car at the last minute from a Passat to a Tiguan. I was eyeing the SUV while I was waiting for my loaner, and they accommodated me once again! My service writer, Erminda is awesome!!! More

Great experience I had a pleasant experience at this dealerships. My sales representative was friendly, knowledgeable, and did not apply any crazy pressure that I expe I had a pleasant experience at this dealerships. My sales representative was friendly, knowledgeable, and did not apply any crazy pressure that I expected as a first time car buyer. When it’s time to get a new car, I will definitely come back here. More

Sales man offered to Much thinks , but it’s a layer , big later, big mouth, to sale the car, after sea i called Left msg he never call back offered to Much thinks , but it’s a layer , big later, big mouth, to sale the car, after sea i called Left msg he never call back More

Service advisor and techs are dedicated to resolving issues I have been dealing with David (service advisor) and every visit he provided great service while our car was getting fixed. Our car had its ups and d I have been dealing with David (service advisor) and every visit he provided great service while our car was getting fixed. Our car had its ups and downs but these guys always bring it back on its feet. More

Repair work needed to be done ASP Had serious repair needed . Came in and was greeted by sale person and the maintenance person waited for the repair to be done. , was prepared for the Had serious repair needed . Came in and was greeted by sale person and the maintenance person waited for the repair to be done. , was prepared for the cost , all in all the Ed the sale person did save me some money was very thankful. More