Back

Volkswagen of Troy

Troy, MI

3.9
153 Reviews

1804 Maplelawn Drive

Troy, MI

48084

Directions

By Type

153 Reviews of Volkswagen of Troy

June 30, 2022

Excellent customer service, found me the exact car I wanted even in the current supply shortage. Very welcoming and easy to work with. Will be getting my next car from here More

by Omari14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lull
Jul 02, 2022 -

Volkswagen of Troy responded

We are pleased to hear that you were provided with 100% customer satisfaction! We look forward to welcoming you back. Thanks Omari!

June 24, 2022

Moe was such a nice guy - very personable and a joy to work with!! I would highly recommend him! More

by scobiejc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Jun 26, 2022 -

Volkswagen of Troy responded

Thank you for the kind response. We appreciate the positive feedback.

June 02, 2022

Place is modern, bright, enjoyable atmosphere. Very helpful staff, pleasant and friendly! Ready to answer all your questions and solve any issues! More

by Yuliya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Jun 04, 2022 -

Volkswagen of Troy responded

Thank you for the positive feedback!

May 22, 2022

Had a great experience purchasing a car here. Mohamad made the process very easy and understandable. More

by daniel.farat
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
May 26, 2022 -

Volkswagen of Troy responded

Thank you for sharing your great experience with us, Daniel. We appreciate the positive feedback!

May 14, 2022

Great working with Mo! Responsive and got us a good deal. Excited with our new car! More

by Jwyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
May 19, 2022 -

Volkswagen of Troy responded

Thank you for your positive review!

May 11, 2022

More than $2000. 00 and less than a year later, and the check engine light is back on! The problem had to do with carbon buildup in my 2016 Tiguan, Research says tha More

by ultimately dissatisfied
Recommend Dealer
No
Employees Worked With
Amir
May 11, 2022 -

ultimately dissatisfied responded

I wanted to give a ZERO star rating, but the system did not allow for this choice.

May 19, 2022 -

Volkswagen of Troy responded

We appreciate your comment on your experience with our service department.

May 06, 2022

Fantastic facility. Beautiful showroom. Everyone I deal with at Suburban Mazda is courteous and professional! More

by Catherineandbrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
May 10, 2022 -

Volkswagen of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 06, 2022

Very relaxed atmosphere. Mohammad is very knowledgeable and is there to help you make a good decision. No pressure tactics. More

by drotaibi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
May 07, 2022 -

Volkswagen of Troy responded

Thank you for giving us a 5-star rating. We appreciate the positive review!

May 05, 2022

Mohamad was so helpful and knowledgeable! Easy to deal with!the car I got is so cute ! Thank you for ur hard work ! And thank you suburban for my car ! More

by Kniorawaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
May 07, 2022 -

Volkswagen of Troy responded

Thank you for your 5-star review! We appreciate the feedback.

April 27, 2022

Had a great experience working with Nick at Suburban Volkswagen. Will definitely be recommending him to anyone looking to buy a new car! More

by ntomshack@cars.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Tomshack
Aug 02, 2022 -

Volkswagen of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
4
...