Volkswagen of Streetsboro

Recent purchase at Volkswagen of Streetsboro - worked with Lauren when recently purchasing a new car. She was very pleasant to work with, worked in a timely manner and was prompt in providing answers to with Lauren when recently purchasing a new car. She was very pleasant to work with, worked in a timely manner and was prompt in providing answers to my questions, would work with her again. Chris in Sales was also very prompt, knowledgeable, nice and outgoing, would work with him again. Jacob, Aaron and Michael in Finance were tremendous to work with in a unique financing position, would work with them again. More

I walked in not knowing what I wanted. Mason showed me many options and really helped me decide. Mason and the whole team made this experience great! many options and really helped me decide. Mason and the whole team made this experience great! More

I have had bad experiences at many other dealerships, but this place is different. mason made my experience quick and easy. I will forever be a customer. this place is different. mason made my experience quick and easy. I will forever be a customer. More

Robert made buying my Audi so easy.I came in expecting a Robert made buying my Audi so easy. I came in expecting a high pressure sales pitch.instead I ended up feeling like I was dealing with freinds Robert made buying my Audi so easy. I came in expecting a high pressure sales pitch.instead I ended up feeling like I was dealing with freinds More

Worst dealership experience ever! I am overseas and found a vehicle at this dealership. I have had nothing but issues with them. First, although I was already pre-approved for a loan they tried to get found a vehicle at this dealership. I have had nothing but issues with them. First, although I was already pre-approved for a loan they tried to get me to apply through them because it was policy. Then, they did not want to take my down payment and funding letter from the bank. They said the funding letter had to cover the whole amount (wrong again). Finally, they agreed and I asked if I could pick up the vehicle in two weeks. They said they could not hold the vehicle that long which forced me to find a shipper. At the dealership’s request, I looked for a shipper to transport the vehicle in a week. Yesterday the dealership told me to move shipping from Monday to Wednesday. I secured the shipping for Wednesday with a deposit that I cannot get refunded. Now the dealership is telling me that they can’t release the vehicle tomorrow (Wednesday) because they didn’t receive the funds from my bank yet. At this point I could have just waiting the two weeks to get the vehicle myself but now I have spent 1000 to ship and may lose that. Additionally, since I was buying online, they forced me to hired a third party to “inspect” the vehicle ($179). They also tried to force me to register it in OH when I specifically said NC. By far the worse ever!! Do not use this dealership! More

Sarah was very friendly and efficient. This is my first time ever leasing and she answered all of my questions and helped me make the right choices for my lease. I was given a fair value for my trade and time ever leasing and she answered all of my questions and helped me make the right choices for my lease. I was given a fair value for my trade and the finance team worked with me to get where I wanted to be. I walked in without an appointment expecting to test drive 1 or 2 cars just to get a feel for them. I did not intend to walk away with a new car, but that's exactly what happened. I have already shared Sarah's contact information with a friend who is also considering a VW purchase soon. It is clear to me that VW of Streetsboro prioritizes their customers' experiences. More

Quick, true pricing, straight forward, appreciate the honesty, Highly recommend honesty, Highly recommend More

Stephanie my salesperson did a really nice job. I wanted to drive several cars before I made my decision. She got them all out and was really accommodating! I enjoyed buying my 2021 VW Jetta GLI ! T to drive several cars before I made my decision. She got them all out and was really accommodating! I enjoyed buying my 2021 VW Jetta GLI ! The negotiations were honest and fair. When we arrived at a deal she expedited the delivery. Sales and credit manager were fantastic also. When you buy a car it can be a stressful experience. That was not the case at all at at VW of Streetsboro. Go see Stephanie ! More

This was my first Volkswagen and even though I initially arrived at the dealership very late everyone was very helpful, professional and courteous. Stephanie, my salesperson was excellent and focused on fi arrived at the dealership very late everyone was very helpful, professional and courteous. Stephanie, my salesperson was excellent and focused on finding me exactly what I was looking for as well as informing me of options I may want to consider. I highly recommend working with her. My experience with Michael and Chris in Finance was also very positive and combined for a stress-free and pleasant car buying experience. More

This is the type if dealership that will not work with you. They lie. Unorganized. Some of the staff is lazy. I made a deal over the phone for a car and Chris told me he would have it gassed up and detai you. They lie. Unorganized. Some of the staff is lazy. I made a deal over the phone for a car and Chris told me he would have it gassed up and detailed for me for the following day. The following day I got numerous texts and calls from the reassuring I was going to be there and I told them I was going to be. I live almost an hour away and as was almost there I got a call from Deajah the saleswoman I was working with that they sold the car the previous day. So no one even bothered to check to see if the car was there earlier in the day or even the day before. Very unprofessional and Unorganized. More